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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I ended up being a nova babe and Loving every single time in this site. I really love how shopping can be done online and I believe that fashion nova is one of the site that revolutionized this kind of thing. Say yes to modernization and fashion at the same time! Support FN for quality clothes!
Their customer support really comes handy when sht happens sometimes. So far, no delivery delays or whatsoever so Im just chilling rn. Im enjoying fast shipping deals at affordable rates that any other sites can accomplish!
The blue skinny jeans I have purchased in this site just came here in our backyard last day! So glad that it fitted me well even though its very hard to find jeans that would fit me. I highly recommend this site to anyone who wants easy shipping and low prices. Highly recommended!
I always get my order and the clothing quality is good. Probably around the same quality as Forever21. Ive ordered 5+ times.
I live in Canada, so the shipping can be very slow. I once recieved an e-mail saying that the truck my order had been on had been stolen, but that they were sending a priority replacement asap. I think I got my order the next day. I also once recieved a dress with a rip in the side. But nothing that cant be easily fixed.
The styles are sexy, unique, and afforable. So overall, I like it. Would order again.
I tried calling the call center multiple times. Either I waited for a long period of time(at least 20-30mins) before they hung up or the automatic answering service repeats the same thing over and over again. The 2-3 shipping is not true, and they do not offer refunds which is nvr okay. Will nvr order from fashion nova again.
Fashionnova clothing is great.
However, their shipping has become terrible.
You have to pay for returns.
They do not issue refunds just store credits.
They will both your order, leave clothing out, etc etc. and DO NOT ISSUE REFUNDS.
You can't cancel orders, even if you call a minute after made.
There "phone" customer service is a robot that hangs up on you constantly.
Please keep in mind, I'm 21 and I've been ordering from them for 4 years and this 4th year they have become the most unreliable place to order from. I never had problems before, but I've ordered 5 times this year and each time a problem has happened and what they do is send you a coupon code in their package to "make it better"
Their clothes are great but if you have a problem w/an order and need to talk to someone, your screwed! They sent me the wrong item & i've been trying for over 2 months to receive the correct item. They keep sending emails saying it's resolved but it hasn't & have to keep reiterating what's going on. The phone # listed sends you in a constant loop so you never actually talk to a live person! This is unacceptible!
Fashion nova makes it possible for us girls to be sexy without that much effort! The dress I have ordered did a pretty good job concealing my fat and therefore making me much sexier! It also arrived really early so I can always wear new stuff on the go.
Their customer support is worth praising. Easy and fast action to even inquiries. I can call them any time and anywhere and receive no problem. So far, all of my jeans and even skinny jeans are delivered on time, precisely at just 2 days. The stressful waiting is over with fashion novas shipping system. Literally love it.
No matter how old you are, you can still find FN as useful. I am 32 years old and the white dress I have ordered that arrived a day ago fits me well even because of my age. This feature is lovable since they dont have certain biases that everyone hates! Pure love and support from me FN, keep up the good work.
Almost all of fashion site I have encountered has very flashy website layout and design to the point that ordering seems pointless. Well, fashion nova is different since it is simple and attractive, even made me order the white dress I should not have ordered since I still dont need it. Still, very happy to come across fashion nova, one heck of a site!
This is a great site to go discount hunting as they are updating it every once in a while and sometimes, even every day. I prefer shopping here that going out and fit clothes at the fitting room. In fact, the skinny jeans I have ordered fitted me well even by not fitting it first! Just fashion nova wonders and they are very amazing!
The comfortness that the materials of these clothes provide is so sick! I mean sick in a god way. The dress I have ordered just last week was made in fine fabric that I even thought from a premium quality material. But I do think so that it is made from it. Well, besides, still you guys made a good job with your clothes. Thank you for that!
Fashion nova offers every woman to be fashion free and that I think is a wonderful advocacy! Anyways, this review is for the pants I have ordered in your online shop at fashionnova.com and I could say that your service is above average, 3 day shipping is also a great thing to have. Looking forward for improvements
Fashion nova is the epitome of online shopping. Got my top below 100 USD only here and was shipped all for free in my shipping address! Fashion nova alleviates every hassle I had very back then and I never thought that this could happen anyways. Thank you!
This is the best online shop in the entire internet, their deals is just amazing and incomparable and Tw-shipping days is already fast, to be honest. Usually, some online sites takes weeks to deliver or even MONTHS! I hate that but with fashion nova, having that is very impossible.
I always wait for my monthly allowance to order something here in fashion nova and as always, everything went awesome! For reference, I have ordered a black and blue skinny jeans that costs cheap because of their discounts and I have it shipped at the front of our house in just 2 days! I was really shocked back then, this happened last two weeks ago and I swear I wont forget that experience. Best
Guys! I believe that fashion nova is the best fashion authority in town! You know, everyone has been crazy with fashion ever since and I think fashion nova leveled it all up! I personally want to order more again but I dont have money yet but regardless, everything was delivered fast and nicely.!
When I accomplish something, I always make it to the point that I order something from fashion nova as some sort of appreciation. Everything here is the best and I am so glad that mine arrived well in time. The pink hot dress I have ordered was packaged really well, kudos to the staffs for making it secure. Will prolyl order soon if I achieve something again!
I love fashion novas everything! Im really glad that I can still use their 2 day shipping without fee even it is already 6 months from my very first order! Man, times flies so fast and so does FN. Hope this doesnt change.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day