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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Even though I hate online shopping, I find it really easy to love fashion nova with its very easy to use website and promising shipping! Prices are also good, not skyrocketing by any means and they dont charge hidden fees! Part that some of us really hates!
I was shocked to know that fashion nova offers cheap shipment thru any parts of the world! I dont even think that it is possible but anyways, mine arrived just yesterday, take not tho that it is my 2nd time ordering so I dont have experience anymore. So far, I can tell that it is good.
This fashion shop is or has the best and most selection I have seen. It also has good feedbacks from customers, from reviews and comments. I also want to suggest trying them out, go on
So far, it is my 4th order and i can say that i am well satisfied about what im getting, the products, the service, everything! The orders even arrives in no time and is estimated to be in my house in 2 days, wooh!
When the items arrive at your home, I'm 100 percent sure that it won't disappoint cause its same goes to me! Styles vary from chick, sophisticated, to model-like! So its sure that you'll be having a lot of choices, nothing to worry about even the price, they are all affordable.
Will definitely purchase once more bcoz of the quality of dresses they actually have. There are literally so many to choose from, their galleries are almost overloaded with great deals that updates almost weekly.
Consecutive 5 orders right now! Wooh! I have requested a lot of items from them, as i have browsed their site. The models did a great job carrying the clothings, they were all fit and suited for me! Insta queen here!
More than okay actually because to be honest, the way it presents their clothes isn't sugar coating at all. What you see is what you get and you can get it in no time, typically 2-3 days, depends on your location. It's hassle free also!
And this is all thanks to fashionnova.com
Cashless shopping can be easily reached by using this site, they also deliver your selected items for free at a given time frame, it's fast and also secure. Tried and tested!
It is fashion nova that made me experience shopping again. Yes, because i wasn't going shopping anymore bcoz why should I? Ive got tons of dresses! But then, I've suffered lack of dresses so I think maybe I need more. Fashion nova was my one stop shop!
Believe me, because their service is surefire! They're not fraud, nor a scam, nor fake at all because fashion nova is real, in fact, to real for me. What I love about them is the essence of shopping isn't removed even though it's online, really makes shopping convenient so you guys deserve my thanks.
So definitely had problems but glad that it got resolved earlier than I thought with the help of their customer support that was on phone. The agent who assisted me was so kind, we settled the problem in mere time. Thumbs up for that and it deserves my 5 stars
I will say that the website itself looks glamorous! I can look at their selection really easily and it really comes handy tho, I'm overwhelmed how many choices they have. Customer support can also be contacted thru their site so I can't have any problems, cheers!
I have consulted the reviews before considering buying from here, fashion nova, and they were actually helpful! So, thanks to you guys! My experience with fashion nova is actually smooth and painless so probably getting another pair of shoes or a dress here!
Each time my sporting apparrels fails, i quickly look over in this site to scout some good sporting deals and i think that was a right choice.
I will be damned if this site disappears because i'm making this my forever shopping site! Quality control was well-done, items shipped were on top-notch quality, and they were also well wrapped and packaged.
No doubt that the materials used in this are cotton which boosts it's comfortability for someone, specially me! My boyfriend even complimented me each and everyday we hang out, flattered me and that was thanks to fashionnova.com
They take care of their data carefully that's why they don't usually gets and meets errors and that's a good thing for customers, one thing that increases their trust ratings, just like mine.
Availability of the site is important and i haven't actually knew that their site was down! Awesome hosting and service! I can always browse in real time here to my extent
They are always there as always, really love their support's availability, in makes me feel less anxious. Now i can keep track of my order and i am actually expecting it tomorrow or next next day :)
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day