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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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No reviews match "Well my first order went smooth. Then I started ording back to back and received two parital orders. Since then haven't received refund nor items. Not that's a rip off. Not sure who you guys order from but I was ripped off and reported this company to the BBB. Will never shop there again.".
I only buy those I can afford and I dont overbuy things and fashion nova is my on-the go place when I need to get fashionable. Apparently, they only accept cards that makes shopping easier because it is cashless. Thanks to the technology, we are improving pretty well and fashion nova together with it is very happy to share everything they have to their customers, including me.
Fashion nova has this 2 day shipping fee without anything to pay and guess what, it is true! Anyways, I kinda feel special about it because it is rare for such things to exist especially in the online world. Way to go fashion nova, expect more orders from me!
Love how to make jackets here available I mean, it is not just to keep us from being cold but it also enables me to be fashionable without any effort at all. Its like a 2 in 1 kind of thing and I totally love it. This thing is what makes us customers from coming back for more. I will recommend this site more often if it continues.
Its awesome and worth it. My bucks here are all well spent and me not wasting any energy is another big plus. The essence of fashion nova is fashion made for anyone that can be accessed online. Seriously, their awesome collections are pretty cheap and the quality isnt sacrificed when you pay for it. Shipping can be done in less than a week so thats an advantage because it is free, you cant say no to free, apparently.
Fashion nova equates to ease and thats what I feel whenever I order something from them. Shopping is easy and it can be done cashless thru credit card which I do have. The best part is I can window shopping here without being pressured to buy anything so its another great plus for me.
My friends are fashion beasts and surely, fashion nova would satisfy them. Especially, the shipping part since they do love free! Yes, you have heard it right, fashion nova offers free shipping anywhere and it arrives mostly in 2 days! Thats why some even abuse it and they order bulky though for me I prefer ordering one at a time since it is free anyways. Hope it doesnt change.
Fashion nova is like a more enhanced typical fashion site with a lot of things to offer. To start, their customer support is always there to respond with your inquiries and I love that about them. When you buy stuff, you can have it shipped directly into your house and I can assure that this thing is true since I have tried it ofr the 7th time already and I have experienced no delay yet.
The website is always up meaning anyone can access it whenever they want and that is the very best thing to happen. I have been ordering in this site for too long already and I am very glad that I am still welcome on ordering here and also happy to be still eligible to ship my items in two days! Hope you wont remove that guys since you are the best for the cheap items on stock.
Note: this is my very first time ordering here so take this as a grain of salt and dont assume things. My item or should I say the skirt I am wearing arrived in 3 days which is pretty fast for a shipping. It was well-packaged and every dimensions was accurate and it is obvious that it is done by those who weaved it perfectly. Awesome craftsmanship, now happy to receive my skirt. Will order moar!
Will always treasure these items that are shipped in my house in just 3 business days. Nothing beats my love for fashion nova and I hope they will improve more, especially the price cause some are really expensive although there are those who are still cheap with a great quality they can provide. Will buy more if you guys add more cheap items on your library but regardless, thanks.
Thanks for doing a great job assisting me throughout the process of recovering my things. It seems really easy when problems occurred here because the customer service is always there to accompany us when difficulties arises. Kudos once again.
The sweaters I have ordered are effective on making me not cold when the rainy seasons come which is a good thing since it is primarily the reason why I ordered one at the very first place. Although it is a sweater, I am impressed how it was also designed and not just a half-assed one but instead it was really designed well, perfect as a fashion attire and one that I would really look forward to wear anytime.
Although things are pretty rough these days when it comes to online shopping, fashion nova steps up in their game and provides the best online shopping experience one could get. The customer support did well assisting my problems about my order and it was resolved really fast and to be honest, unexpectedly.
Those who have ordered here in FN would probably realize how fast they deliver these accessories to us. Usually it takes them 4 days to do so but the fastest they can do is 2 days and it is all for free! To top them off, they also do well in packaging that makes the items you order really safe from any defects. Fashion nova has a lot of feature worth praising and I could go on and on about these and I would still provide a lot.
I have been working hard to provide myself clothing and I am proud to say that since day 1, I have ordered all here in fn. Thanks for helping me achieve my goals with your affordable clothing. Also, commending the two day shipping that your doing, plus it is all free. Ty
They dont look cheap although they are indeed cheap. I can wear these dresses without a single hesitation because of what it is made of and because of what it looks like. My appeal to the public is very important to me and Im glad that my number 1 fashion site also values us, customers. Thanks for that.
Theyre all worth it and Im telling almost anyone I can think of because of how these dresses and other clothing are worth they buy because of these sales. Not just that but they are also worth because they can be shipped almost anywhere without any fee! Some online sites out there asks for a shipping fee but fear not, fashion nova is a different one and it will probably last long
Never thought that fashion nova would offer some things other than clothing, I find fashion nova shipping handy as most of the time I never had the opportunity to go out and buy these clothing but now they can be delivered at my house even though I am at the office.
I know that if I spend money here, It won't go to waste because fashion nova provides quality dresses from great brands including those who are really famous. My routine is buy a new apparel every end of the month and I am satisfied because it arrives in just 2 days. Really quick and the daving I did every month is worth it.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day