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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashion nova helps a lot those who struggles when it comes to time management because of their shipping. One can easily order something here and receive the order asap defect free.
With fashion novas dresses its owner will not worry more about what they look like since it always turns anyone beautiful! I have experienced this and I should say that it is true that fashion nova brings out the best in us and typically, the perfect us.
The tops were simple yet beautiful to look at. Colors of them widely compliments on whatever jeans or bottom you put on and will not fail to please the people around you and outside. They can also be washed safely as Im planning to use the stuff I received from FN regularly coz they deserve to.
They fir awesomely as what as described on its specifications. Jeans here are tight and are perfect to be called tight jeans and they vary on each other. Customers can choice from different colors and sizes of these jeans and Just like me, I have choosen a lot and shipped a lot. Totally worth the buy
Ordering online has never been this easy and the requirements to make a purchase is your card and address. After that. The item can be shipped directly to at the address of your choice completely, for FREE! Yes, that is completely right.
In some cases, fashion nova delivers their orders in less than 2 days but it is always 3 days tops. I have no complain for it and it really come handy when I need rush change of dress when I got invited in some occasions and events. Shipping here is so easy and so good.
This site is full of lit dresses and basically, anyone can wear them! I much prefer those dresses that are sexy so I can always show-off what my body is capable of. Their customer support is also supportive when it comes to problems that are been made by them. Great site, overall
Yes! Its near! Thats why im making orders from fashion nova again. Clothings and outfits in their Summer section is definitely perfect! Thanks for your features FN,
Items I like here rarely goes on sale but whether or not theyre on sale, buying them is pretty worth it. The quality and price is greatly in-sync and you wouldnt feel robbed at all. It can be hard to find more place other than fashion nova to shop so just stay here and savor every orders you make just like what Im doing
Teen here! And at my age, I am already well-versed by how these sites work. It's actually amazing how they can provide their services. The white top I ordered just last week was perfect in my body and I can tell that it is really lit. Also good for dancing so it'a 2-in-1
It has been also amplified because of the FREE shipping. Yes, and that's really legit. Love it totally since I can buy bulk items in some discounts and can be shipped free direct to my house. What a great grab!
Nothing beats our mother and daughter bonding. My mom and I sometimes order matching tees and tops! They all look good so I can worry less on looking ugly. Thanks
They have always been supporting since I started ordering here in fashion nova. They entertained some of my inquiries and they have never failed to deliver what is expected from them. Good job FN for having such great problem solving team.
This site is a blessing in disguise! Because we're all busy now, online shopping has always been hit to others including me. Fashion nova hsd enabled this including a lot of possible orders from their massive collection, all looking elegant and totally gorgeous.
Yas! I did improved when I made the switch. Online fashion shops are really impacful when it comes to making a girl feel beautiful. The regular tops I have ordered definitely boosted my ego as they showed off a lot of my potential. My boyfriend was also happy with the change I am experiencing right now and Im also happy when he is. Fashion nova will always be my online shop and nothing will ever change it.
My body and wallet says no but my mind is telling me YES! Its like a war that my mind is always winning. Even though I dont have much budget, fashion novas deals are great to have for the likes of me! They also dont charge shipping charge which is another great haul because I hate paying excess fees! Thanks for the godly grab!
They did a good job handling my ordering problems. The thing and the problem was actually on my side but they are still more happy to assist me. The address I have provided was wrong so the package was on the way to a different one. Good news is, They can be contacted easily and they have resolved it in no time. What a great feature their customer service could have.
I just want to let you guys know that buying here is ridiculously worth it. Even though some are writing bad reviews to fn, I still stand by my choice and fashion nova is a great product provider. To be honest, I think I wont ever contact their customer support since they dont have any problems to offer, silly right? But its true!
I first thought that their descriptions and products specs might lie but to my amusement, it doesnt at the very least! The item I have ordered arrived in Wednesday and I have ordered it online in Sunday, took them 3 days actually to deliver. That was actually fast and the items itself wasnt that disappointing. Hope this continues
Both of we loves fashion so we often order together here and best thing is when the packaging arrives! It was totally the best! Never had fun in my entire life together with my sister but it only comes when the items were delivered to us. I swear by my name that they are in good and great quality. Totally a must have.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day