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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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If you're looking for great quality at an affordable price, then this is definitely something you are looking for. Don't hesitate to order this. Enjoy your product!
I love it! Cheap and fashionable clothes for a good price... You can get a great product at an amazing price and I can buy easily since they have free shipping worldwide! I really recommend this store! I can sincerely say that this was a very good experience. Never I had any problems placing orders and when I have doubts they are very helpful!
They're polite and they're fun to chat with it's normal for sites like thid and the customers to experience problems but the cs was helpful! Really solves any problem they encounter and the customer's throwing at them.
So yeah, Im an office worker and I barely access the internet but fashion nova allows me to order dresses within such little time frame, as little as 10 minutes I can already perform a transaction, really efficient.
I need to share this to anyone! Fashion nova delivered the dress I was very scared of ordering of shipping but thanks to fashion nova, they saved me with no fees! The sexy yet fashionable pink dress arrived in 3 days or is it even less? I dont actually recall because its last week but regardless, it arrived in our household which is the most important thing.
I always trust fashion nova with my money and fashion needs so never did I doubted them. Only once because they failed to deliver it but its all my fault actually, inputted the wrong address so it got delayed, but big thanks to the support guys for helping me out a lot, appreciated it!
The top they offer for us ladies are ever affordable and I never saw its price to rise up but in fact, it usually goes down via sale and discounts. My 50 bucks will surely get so many quality things here, all thanks to fashion nova.
This is only the online shop I patronize since some of them are dishonest and doesnt deliver what they promise. So basically, fashion nova offers a lot from their store in such a great price, Actually got a mini skirt just last day and it was expected to be delivered tomorrow. I dont need to release that much money to get the quality I need! Fashion nova is here to make everything happen.
It is the best website I have done shopping so far. It is easy to follow and to understand. I will definitely continue using this website. Thank you!
This is a company that sends their beauty gurus and Instagram famous girls free clothes to advertise for them which is why theyre that big on social media, cute clothes dont get me wrong, but all they do is LIE. I tried to give them more chances because of the fact that their clothes fit nice and were decently priced, but their SHIPPING is all a bunch of bullsh*t. They say 2 day shipping but they never abide by that! My orders always come super late, have missed out on events I purposefully ordered clothes for, and they never take accountability for it. They blame them being backed up instead. Um ok so how about not advertise things you cant fulfill! You would have a lot less angry customers if you didnt bull$#*! people all around. Never again will I order from here. Plenty other places that sell like fashion nova and have better reputations.
My daughter convinced me to try them out. I placed an expedited order 5 business days before my trip. There is absolutely no way to contact a live person by phone or email. You either get a standard, generic response via email or leave a message on their machine which nobody responds to. I still have not received my order which they said would be processed within 48 hours. 5 days later. Nothing. They say no refunds offered but if you pay with a credit card company like I did, you can dispute it as they did not comply with the terms of what was agreed to at the time of purchase. So disappointed. I don't care how cute their clothes are. What's the point if you cannot reach someone or receive your items timely. Disgusted and disappointed.
I purchased this item the first week in December 2017. I received them, and two other colors on the 11th. The green pair had a very visibly crooked seam between the back pockets, up the bum area. I emailed Fashion Nova 30 minutes after I received my order. I sent photos as requested, and returned the item, paying for the shipping myself as they require. All within the time limit imposed. I did EVERYTHING I was asked to do. To this day 2/6/18, I have not received a full refund, so that I can repurchase this item. Of course, as soon as the item was returned, i should have been sent a replacement. I am Extremely DISSATISFIED. Ive tried calling as well. I cant get a real person, and was on hold for over 20 minutes before another recording interrupted the music. This was followed by an unexpected beep, for me to leave a message. This is absolutely unexceptable. I wont recommend this company to anyone. Ever.
I'd have to note the best experience about ordering with Fashionnova is the ordering process and shipping. The products are obviously outstanding quality however ordering was an absolute breeze.
I am very excited to use my new bought Gold Hole In One Necklace. It is very simple and very nice to see. I loved this one. The price is very reasonable and they have a great customer service. I liked their approach to help the customer to find their best match.
The quality of the dress that I ordered was absolutely amazing and it looks exactly as it is shown in the pictures. The small dress was an absolutely perfect fit and the quality of the material was absolutely stunning! Completely recommend and I can't wait to order from here again!
I was able to place the order on my lunch break at work, which was nice. The shopping cart was so user friendly and my dress shipped out the next day, which was great because I planned to wear it to a party! Shipping wasn't crazy expensive either, only $3.99. Saving money on shipping means I can order more! I definitely plan to order again because there are a few other things I saw that I really want.
It is a normal occasion for fashion nova to ran out of stock because there are really a lot who wants to buy their stuff and that includes me! Been here for a long time already and I will be making my 10th order later. Will look forward on it
The ripped jeans I have ordered came on time, so for now, no complains for fashion nova, just praise. The item arrived just yesterday in a cool little box and I never thought that it was the container of my jeans! Was surprised and after opening the package, I instantly tried it out. It fits well! Im actually wearing it now. Love love love!
I have placed an order last Monday night and it was Thursday when it arrived. That was pretty fast! The garments I have ordered where in great shape and quality. Totally love everytime shopping here at fashion nova.
This only means that FN doesnt settle for less and a proof that this site is improving. I got my swimwear just yesterday and theyre doing a pretty good job in swimming pools! Im a professional swimmer at a young age and I need more like this. Will order more soon?
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day