Fashion NovaReviews 14,429
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From the business
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
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Fashion Nova Reviews Summary
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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An honest one here, fashion nova might actually take 3 days to get the items on your house but take note that that is already the max time! I personally would consider this 3 days as a very good time frame because nobody wants to wait for a week or so to have their orders. Fashion nova is a great choice, I tell you.
The resolution they did to my problem was pretty quick. The item I have ordered was no longer available since it is out of stock and glad that I can still refund it. It is really efficient for me and in the end, I have selected a new item to be shipped in my place. The item arrived exactly what they have said it will arrived. Approve!
I just bought this "Striped Trim Black Knit Sweater" and I LOVE IT. The quality is awesome. And it got shipped in only 5 days, its unbelievable. Also they got me 40% off that means $17.33 instead of $34.13.
Some might even take years to deliver your items and it was really frustrating! Upon my find of fashion nova, those times were all over and Im really happy to tell anyone about it. Fashion nova ships ANY products available on their site in an easy 2-day shipping program that all of us can avail. Try some now, youll never regret it.
It is more than just a shop because for me, fashion nova has been a way of living. All of my fashion related items are from fashion nova and Im highly proud of that. They are more reliable since they last long and I could use them anytime and anywhere! Got no problems so far, stay strong
Some websites out there sells skinny jeans that arent actually skinny and I totally hate those. Fashion nova gives their valued customers what they want and they have paid for. In my case, the blue skinny jeans I have ordered arrived in 2 days! That one was completely shocking for me and because of that, more orders will be coming soon.
Everyone loves free and when fashion nova drops that free 2 days shipping, I almost freaked out! Would love to abuse it and it is actually tempting to try out. Their dresses also look awesome so I might try once more again in the near future.
So far, I love all the pieces I have received from fashion nova and it is a different feeling since I bought them and the glory is mine! The delivery was really quick and I love the website as it has so many choices and with all these amazing sales, I guess I will be buying more after all
I bought this adorable dress for my sister for her birthday and she LOVES it! It looks beautiful and she looks beautiful in it. I will definitely shop here again and I recommend it to anyone who wants to look great for a great price
My daughters winter formal is this Sunday. We paid and only received an order number, no tracking number. Her escort has ordered his tux to match. They guaranteed a 2-day shipment. The site still says that the order has not been fulfilled and it has now been (5) FIVE! Days.
She is so crushed! Now I will have to spend more money and and hope that we find something close to the colors... I am done! Don't Order online from this store. BTW I am sure that USPS would not want to represent a company like this if they knew the disappointment of the customers. Five Thumbs Down to Fashion Nova! No stars from us. Jocelyn L. Of California.:-(
Fast shipping is lie. I place a order on 2-3-18 my order still not shipped and customer service will not respond to you by phone or email. I will be making a you tube video about there service.we need to let everyone know about the customer service.
Ordered two items 2/01/18, still unfulfilled, sent 3 emails and no response. Oh and this is my 3rd issue Ive had with fashion nova. If you are not Instagram famous, they dont care. Pathetic people scamming people for money.
I ordered on 02/05/18 the website indicated, Back at Top Speed, Expect Your Items Fast. That is a lie. My order is still unfulfilled and I cannot get anyone in Customer Service to answer the phone or respond to my email. False advertising!
I ordered 2/4 and it is 2/9 my order is still UNFULFILLED. Save time save stress. DO NOT ORDER FROM HERE. I paid with PayPal so I will be getting full refund of my money. No gift Card. Instagram is a liar.
Fashion nova only had the very best looking dresses! They're also hot which means it can really boosts someone's looks in no time at all. I have been here since fashion nova bloomed and I will never leave by it's side.
Their offers are so damn good, discounts and sales are always timely and seasonal. My allowance is always plenty and id saved by those expensive yet low quality dresses that can be found at malls. Thanks a lot FN!
Don't listen to the haters. Fashionnova is pretty great. In-stock status actually means something with them, and returns are easy and free. Also, the site is easy to browse.
Amazing variety of clothes and I have ordered a top that didn't really fit me well, and they offered an option for me which would easier than exchange. Planning on buying more stuff with this company.
Communication was great, some merchandise was out of stock, they refunded my money immediately, I ordered a dress, very pretty.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members