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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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When I saw my idol advertised this site, I quickly tried it out and to my surprise, my idol did the right thing! I also did the right thing since I snagged some good deals such as 2 tops and 2 skinny jeans all inside my allowance. It is simply perfect and astonishing!
One thing Im sure is, fashion nova saved a lot of me and majority of it is time. Their dresses on the site is absolutely adorable and it make it looks like I want to order as soon as possible. Thats a great feeling actually and I definitely would like to order more someday. Spent my 100 USD here last week and I dont regret it. Great buy
The only thing I need is a net connection and my virtual cash funds and I am ready to go! Fashion nova has been my companion for months already and ever since, I have never doubts and any regrets on doing so. Shipping is relatively simple, just gotta wait for 2 days and voila, insta dress!
This site means a lot to me since it was my main shop to consult whenever I need to go out of town. Their dresses are flexible and cute looking and it makes travel really light for me. I can say that Im an avid fashion nova fan already.
I love their jeans! Especially the black ones that are fitted perfectly in my thighs. I usually post the pieces I newly got in fashion nova in social media and more specifically, facebook. I get a ton of likes whenever I do so and that is always thanks to FN!
The site is checking presentable! It really draws customer to buy stuff and it is, of course in a good way. They also dont lie with the specs of their clothing's because all of them are truth and it will be evident when you receive the parcel, just what happened to me! The parcel was presentable and even it isnt that fragile, They secure my parcel!
Fashion nova legit changed the way I look! Even my mother approves of my change of pace and style, all thanks to fashion novas dresses. The dresses can also be obtained in such short time because the site offers fast 2-day shipping without any fee! Its like a gift from them that Im always willing to take.
I usually do bulk orders here in fashion nova if I really am busy and my experience with it is so far so good! Never encountered any problems and in to be honest, the customer supports got my back. Thats a great reassurance wand I ever you want to order in bulk, dont be afraid to do so. I recommend it!
I just bookmarked this site because of how helpful it is to me. I just received the blue jeans that I have ordered in weekend (it arrived in 3 days!) but I havent tried it yet but its clear to me that itll fit well. Fashion nova saved a lot of energy for me because I dont need to malls anymore! The blue jeans was the evidence so If youre not yet convinced, Idk what more to do.
Its obvious the material used was well thought and well-picked so it is a great buy. Dress can be felt great, so smooth In touch and so nice when being seen. I will order more of this!
It was my moms first time shopping online and I dont want to end it in a disaster so fashion nova is my main choice. Mom was very happy about it and has no plans of ever returning it. In fact, she has wear it a while ago for no reason at all, actually funny
I ordered about 10 items and got them within the period expected. Had one or two sizes that did not fit however they were very prompt and helpful in dealing with my inquiry and refund. Thank you for the help
There 2 day shipping isnt simply an ad or a thing to attract customer but it really is legit! Have tried it or been there done that. The midi skirt I have ordered arrived on the presumed date the parcel will arrive. I recommend this to anyone when I started witnessing its capability.
The discounts from the past few months and even days and its kind of a waste that I just discover it. Anyways, Im reaping the benefits of being a fashion nova user now and I totally love it. I swear, you wont regret using their services. I approve this!
I am really glad am writing a review about Fashionnova. I really like how this site works and their products. Every item is well organized and well described. I like to read the reviews from buyers, which helps me to make a great choice. Till now I didn't have any troubles or complains. Everything works nice. The payments are always secure and checks, and I am sure that my money will get the right destination and nobody will steal them.
I do business online and we all know that product and service delivery is one very important factor that gives any company an edge in the world of business.
Really surprised how professional customer supports are and because of this, they totally earn my recommendations. I will endorse this site to any girl I have met because its simply awesome and I want them to experience being a nova babe like me!
I hate going out and whenever I need a change of clothing. I always rely to online shipping and fashion nova is in my list, my number 1 actually! This site over simplified the concept of online shopping for me and since then I have started to use this site regularly. It helps to ease anxiety knowing that my item will arrived sooner or later than expected. Suffer no more girls!
There's nothing bad with ordering everyday as long as it is with fashion nova! Been literally ordering everyday and no problems encountered by far and I do hope that this will continue and the 2-3 day shipping will always be available for anyone.
Cashless shopping is fashion nova's expertise and it was pretty well-done by them, really deserves a reward. Customer support is also always up, never did expected a down-time on their service. Awesome.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day