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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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In just one look, I can say that their tops is durable and can last for a long time. I will buy like 10 here and I will wear them everyday! I swear!
Fashion nova deserves a lot of praises since they are giving the best of their best to the customers that only wants to be served well, like me! I have reviewed this site positively since have received the package containing all the items I shipped. It contains everything from the shoes up the the skirt I have ordered and whats the best is they only taken care of it in just 3 days! Really though, I could tell that fashion nova will last for a long time! Cheers to infinity!
Mine just arrived a while ago and I told myself that I need to make a review about it so here I am! So it arrived in front of our house in 3 business days and it doesnt have any factory defects, a great thing for me. Value for money is also 10/10 got the quality for the money I paid for. I will order soon, very soon!
Normally, our local stores dont display discounts and sales that much so having fashion nova offer theirs is so great since they have a lot of quality clothings for us, ladies. They are also capable of delivering it within no time! Mine arrived yesterday and it took them only 3 days to do so and the best part about it, Ive got nothing to pay with the shipping!
First time using this kind of things and Im loving it! The site was very very easy to navigate. Took me only 10 minutes to finish the ordering process. Im expecting the cute mini skirt I saw on site and I believe that the specs would match my sizes. Hope fashion nova wont fail. Expecting so much!
I freaked out when FN started handing out free shipping to everyone and it marked the fashion nova age! Srsly, there are already a lot of teens using this and I am really happy for that! Fashion nova combines sexiness and conservatives in one dress so no worries for our teens, Theyll look perfect just like me
Finally no more anxiety for orders with fashion novas two days shipping FREE! Yes they were all free and Im enjoying it now. The privileges of being a nova babe is endless!
He design is simple yet very effective when it comes to presenting dresses they sell. It was just last day that my shoes arrived in a good condition, perfectly matches any other courier services. Took them only 3 days to deliver by the way.
I just need someone to tell me if I will ever get the stuff I paid for with my hard earned cash. I hate to know that I trusted this site and I now feel sad.
Was actually not believing at first but my friend justified this site to me. To summarize, My friend suggested this site and I eventually come to love it because it is efficient and isn't that much revealing.
I have chosen this greatly colored violet dress that is sittin on my wardrobe and I am looking forward on using it. Upon inspection, everything from the site's information is very accurate and I think that they did a good job selecting the best product for me. I personally think that this site is very helpful and I will forever buy and use everything here.
So I Ordered at least 10 things. I have ordered before no problems at all. However, THIS time. The postal service ''lost'' my package and routed it to the incorrect place.
Now I understand this is the postal Services issue. However, I reached out to my postal service and they said the claim must come from USPS. When I talked to the United states postal service to file a claim - they advised me the shipper must file the claim. I have now asked Fashion nova twice ( by email) to talk to USPS and file a claim. To sum it up their answer was pretty much '' it is not our responsibility '' it is the postal services issue. BUT it would have been different if I had purchased the insurance. First of all... I would like to TALK to someone about this issue because obviously they are not understanding through email. This now brings to me today. Where I have just been informed that my shipment is going '' Back to the shipper'' ALL OF THIS COULD HAVE BEEN FIXED IF JESS FROM FASHION NOVA CUSTOMER SERVICE JUST LISTENED TO ME AND TALKED TO USPS TO ADVISE THEM OF THE ERROR. Now I will most likely have to pay an additional Fee for customs and possibly not even get my shipment at all. Funny thing is I was actually going to order again now that some of my items were in stock. But now I am seriously second guessing it. I get better help from the places I order from china.
I dont like waiting and when it comes to online orders, I only buy to those who offers quick shipping like fashion nova did. My money spent is totally worth it and an investment that is also worth! Thanks for not making me wait FN.
I have discovered this site because of my sister who is into fashion very much and she introduced me to it and I can say that Im already addicted to it! I have ordered some skirts recently and I am well surprised that they fitted perfectly for me! Will soon order more because of this, gotta thank my sister some time.
I know now why a lot are trying out this site and it is because of the way fashion nova presents their items for us! Their website itself is already awesome, not that flashy like any other sites out there but instead it is simple and allows customers to browse their selection anyway they like.
Very proud with fashion novas offered services because it allows us, who are tight in budget to ship our items even though we dont have that much funds! My shopping has gotten very far when compared last time and it was all thanks to fashion novas incredible 2 days shipping!
Whenever I feel sht, fashion nova always saves my day. Browsing into their countless collection calms my nerves and ordering my item gives me mania! A period of extreme happiness! Fashion nova is my temporary happiness and for that, I wanna say my thanks.
Wow great clothing and sexy items and always have sale, good customer services, great quality items I just love them,
At a first look, FashionNova seems like a legit store: good prices, lots of "5 stars reviews" on their website and lots of bloggers (being paid) to say the greatest things about their clothes.
However, you will soon realize that the material of their clothes is VERY VERY CHEAP and the WORST quality ever (I mean, I am talking about having fluff and fading jeans/tops that you will not be able to wear again, after only a few uses (yes, after 3 or 4 times uses!...)!
And, and this was not enough, their CUSTOMER SERVICE is the WORST (they always IGNORE customers complaints and any "attempts" of return/exchange anything you bought)...
I am not ordering from Fashion Nova ever again!
Ive been working hard since day one of the month just to buy some stuff in this website. Luckily, my work has been credited and been compensated so I want to spend it here in fashion nova! This is my fifth month now and fashion nova never fails when it comes to quality and delivery.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day