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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I can rate this site more than 5 and that is 10! My transactions are perfect, cashless shopping ftw! Also, never paid for the shipping as there are no such thing as shipping fees. It ables me to save money for more transactions in the future.
I am genuinely appalled, outraged, DISGUSTED. The quality of the clothing I ordered is AWFUL, it's as bad as the $#*! You order off of Ebay from China and it looks like it was made by a Chimpanzee. I am lost for words. THEN TO MAKE MATTERS WORSE - I WANT TO RETURN ALL OF THE ITEMS BUT I HAVE TO PAY FOR SHIPPING TO RETURN IT AND I CAN'T BE REFUNDED! ONLY AN ONLINE STORE CREDIT?! I DONT WANT YOUR MEASLY $#*! ING STORE CREDIT BECAUSE I DONT WANT TO ORDER FROM YOU EVER AGAIN! GIVE ME MY $#*! ING MONEY BACK YOU SCAMMERS!
Love how they refresh their discounts and sales every now and then. It gives some sort of a thing to look forward to whenever I visit the site. Orders always goes on smooth, no hiccups so far. Great shipping btw!
Their rompers are well designed and can be wore by any girls who wants to be stylish! I personally prefer the FN design more than anything and this sites name is super trustworthy. There shouldn't also be a need for further replacement for these dresses and rompers that I have ordered since they are defect proof!
Fashion novas dresses are very flexible which means they can be used to any event or occurrence there is! I usually order stuff here before a party lets say, 3 days because I know that they can deliver it in just 2 days, as promised. Deals are also great here meaning you can have as much as discount as possible in any purchase.
Its simple, fashion nova delivers high quality dresses in such little time! It seems like they really are fit for time pressure itself! And the best part about these deliveries are they are all free! No charges that are hidden that we all hate! Fashion nova is true to what you should pay and even those who are tight in budget can avail this shipping offer, to be precise, it is available for everyone. So, I think its time for you to order in fashion nova!
Girls must at least order ONCE here at FN and I can assure you guys that youll get addicted somehow. I especially recommend this site to those who are always busy and doesnt have enough time for malls.
There are times where I really see fashion nova grow and in the span of 6 months that I have been shopping here, I can see how they have improve. They also are top notch when it comes to delivery, they have never missed their promised 2 days and my addresses are all accurate, or perhaps as provided. I want to see fashion nova grow more, Im excited!
One good thing about fashion nova is their capability to deliver items in such a hasty manner! Waiting is no more an option and when it is compared to big sites that does shipping, fashion nova is on par. Also, you dont have to worry about shipping fees anymore cause its all free!
Although I always hate shopping online, customer service of fashion nova changed the way I look everything about fashion shopping online and mostly about FN. Basically, what they did is they have assisted me until my problem has been solved, until the very last minute of it. Glad how they can become competent sometimes and I do hope that this lasts.
I was a fan of other fashion sites but it seems like they really lack something. Until I tried fashion nova which really made a lot of change in me and my overall appearance! First of all, dresses looks elegant and fits perfectly, not that fit in a point that it can choke you but it is the type of fit that can be comfortable. For those who struggle with slow shipping, make the switch now, fashion nova offers 2 day delivery in a very efficient shipping manner, worth it.
I inquired in fashion novas customer service before actually ordering to assure that the things I want are on stock. In my surprise, they have informed me that there are yet it is limited, they reserved me some of those afterwards! Thanks for that I am able to get the things I need like the shoes I have been yearning for ages! Thanks for making everything possible
Love the overall concept of FN, makes us to not got to malls anymore to shop awesome dresses but instead it is all one click away and, you can even use your card when paying! A paypal account would usually do the trick. No more shy scenarios at store!
I still cant believe that in just a dress, Itll be able to cure my insecurities! Before I got the aqua blue attire I have ordered from fashion nova, I was really down about my looks but with just under 30 bucks, everything changed! Fashion nova deserves so much attention because it changes lives. Thanks also to the shipping, I can save big time
Fashion nova must be really concern with their customer, including me! The shipment was sent in a wrong address and I know that it is my fault but the CS still fixed it! To even compensate in the lost time, she gave me a discount coupon that can be used in FN! It was really a great experience. At the end I still got my shipment in less than a week. Me and my dress are now happy!
I dont usually dress so elegant since I dont have dates or whatsoever but with FN, I can become fashionable in a low-key way! This means that I dont need a boyfriend to be stylish because with fashion nova, I can be anything! Props to them for delivering in such a timely manner and it usually takes them less than 4 days to deliver stuff. Thank you, like, a lot.
Its like magic! Fashion nova has really wide and diverse choice of clothing that doesnt fail to amaze me. Tops are even well-designed and arrives in time! They never have been late when it comes to delivery and it can handle any pants you throw at it. Im seriously ordering more sometime.
I highly suggest to bookmark fashion nova like what I do to always remind me of its existence. I was fascinated by this site because of the romper I have ordered last month that until now, looks brand new! For quality clothes, switch to FN now!
There are so many things to be done here in fashion nova and one thing that I am thankful for is the easiness of their service and the availability of 2 day shipping! Even though there are delays sometimes, they still manage to deliver it like the blue cocktail dress from last month, the customer support apologized afterwards which is for me, a great trait from them.
I will use this site until the day I die. Fashion nova did changed me a lot and most of it is the way I dress and my over-all lifestyle. My style got influenced by my friends but all the clothes are from FN which all I got from discounts!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day