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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I read these reviews, my bestie and family shops there and had no problems and yet I go for it and they f!@÷ me over, never got my order number. Never get to speak to a live person. They send out email with shipping info that states this is the policy yet they don't even follow it. I told them don't bother shipping it I still don't have a tracking or order number and its been a whole week since I gave y'all money. I know for a fact I won't get my product and its beyond f!%$ed up bc there is nothing we can do about it but write a bad review. Its b. S. Oh and viva fashion mart has the same shoes I ordered for 17.00 bucks and I paid 40.00 with fashion nova. Gurl bye I will never waste my money or my time and def not my energy with this company again.
I love fashionnova! I buy most of my clothes from this site. I wouldn't go anywhere else. Their clothes are great quality and very true to the size. They are also very fashionable! I haven't found any faults in this company. My orders always come fast without any problems. I definitely recommend shopping here!
Cheap clothing, good style! I have purchased many times from Fashionnova, and without fail i have received high quality purchase. All my favorite top brands in clothing and beauty are sold on fashionnova <3.
It's a easy but detailed online shopping website. I like it when I see the reviewers opinions and the rating stars. Even though some of the stuffs that I saw it on different webs, I still it want to buy it on fashionnova because it is on sale and free shipping over 35 dollars!
Overall my experience so far has been good. My order reached me safe and sound, everything was there and undamaged.
Only downside is that it takes a very long time for the order to arrive. My first order took over a month to arrive. The quality of item varies by brand so I've found the reviews very helpful
Full of pretty and relatively inexpensive things. I really like it. The free shipping over a certain price is great as well, since shipping can get reeeeally expensive on some sites. The member benefits and coupons are also nice.
Fashionnova offered and the reward system. The issue I have with Fashionnova is that shipping can take quite awhile and that prices can be rather pricey.
Its a great place to find clothes for a cheaper price then in the mall. Great quality clothing and easy to use website.
There are a lot of products and I've been finding myself ordering more and more from abroad since fashionnova has so much to offer. I'm generally very happy with this shop.
I feel safe and i have never worried with Fashionnova customer care
I'm always going to shop at Fashionnova. Thank you for your hard work
Fashionnova is a great site to shop at. It's easy to lose yourself in their easy to navigate site. The only gripe I have is with the quality of items. Even though the styles are cute, the quality of items is often too poor to keep. Their service is impeccable though. They respond to inquiries within 24 hours and they try their best to resolve client issues to satisfaction. I would definitely recommend shopping at this site. They also have many promotions all the time.
The staff is friendly and replies quickly to questions. The site is easy to navigate and the payment section is clear cut and straightforward.
Excellent fashion items! My experience with fashionnova has been awesome so far, i've always been satisfied with the items i got at home. The shipment is 100% safe and they have a great return policy in case somebody happens to receive a wrong/failed item.
Fashionnova offers a lot of variety of fashion styled clothes. I personally love the clothes offered and the reward system. The issue I have with fashionnova is that shipping can take quite awhile and that prices can be rather pricey.
I purchased a pair of jeans and a black dress about two weeks ago. The delivery was fast and I thought I would be completely satisfied. Upon opening my dress there was already malfunction. The dress was already poor Stitched the thread was just hanging from the dressing. I could wear it because of the poor stitching causing it not to latch on. Horrible experience
I received my package but one of the 2 items were incorrect. I was told to send it back for a store credit which I did but haven't received anything. Meanwhile, like a dummy, I submitted another order because I needed something right away but not only did they take my money, I never received her I even ordered the 2nd time. Cant reach anyone by phone and the responses that i get by email seem automatically generated. I'm LIVID!
I love everything about this website. Everything always fits perfectly. Shipments are as estimated and quality is always up to standard. Love it!
Personally, I'm not a big fan of shopping, but when I have to, it's incredibly hard to find things that I like in the stores around where I live. This site provides an enjoying shopping experience for me.
Fashionnova is easy-to-use for shopping for fashion. Huge array of items, very trendy pieces, user reviews, and many coupons and free or low-cost shipping available.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day