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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Haven't got my order yet, but the site is easy to use. There are a variety of items, which is a huge plus. I must say that they seem awesome with their deals, sales, and shipping.
I will never understand the point of paying for overnight shipping when it still comes in 5 days. They are so unorganized, and slow. The only reason they have as many customers as they do is because they pay celebrities and socialites to post. This is so ridiculous!
This site is a scam I returned 3 items and never received a store credit for 2 of the items, they kept the items and my money I will never order from here again its to hard getting a response from customer service its been weeks and still nothing its sad
Everything I've ordered is exactly as pictured. The size fits, the quality is decent or great and the color matches the pictures. Would I order again? Yes, definitely!
Great brands, decent prices, wonderful styles! I've just ordered some items for the first time off this site and I'm impressed with the range you have - it's no too big, but what's available is worth perusing. Can't wait to see how good these items are <3
Great website. Got a lot of products in affordable prices. Most of the time the website is even cheaper than aliexpress. Also got a lot of products that i cant find anywhere else. Always gets my order in time, well wrapped and never had anything missing. Highly recommended!
It was an ok first experience. When I was checking out there was a freeze that let me miss the sale and keep taking me back to the address field, where I put in three times already.
I love the big range of products and the fashionnova credits you can earn. Its easy to pay and free shipping! There is always sale and the site really recommends good products! I am obsessed! (I just ordered for the 5th time in one month)
My friend recommended me this website and they have so many lovely options! Excited to get my first order! I've received my jumper and I wear it as often as possible and have gotten so many compliments on it!
I have not received my last order yet ( Order Number *******). But i still make the next order. Hope it it turn out well this time. Thanks
Good quality, just make sure you read the comments before ordering anything big. Love the diversity of items they have
All of the stuff is cheap and there is alot of sales going on, as well as coupons. You can get points. The only thing is to carefully read reviews and check the ratings
I love the wide selection of products offered by Fashionnova. Their customer service is friendly and helpful. Overall, have had a great experience with the company.
I have brought many times off fashionnova and i will continue buying from them. They had all the brands i love and many cute items! I love fashionnova so much, i would recommend to anyone!
This website is a scam. I ordered one shirt and was charged but never got the shirt and Ive been contacting customer service for days and still havent gotten an answer back. This is the 2nd time this has happened. Wont be orerdering from here again.
Great website to order. There is a variety of products and many promotion programs. However, it takes long time for delivery. I often receive my parcel after about 2-2.5 weeks :(
This website contains various clothing styles that suit myself and others! Most of the qualities from the brands are top notch! I recommend buying clothing from this place because it has great deals and unique clothing and accessories.
So after I paid through paypal and all I wasn't given my confirmation number right away, instead, it took me back to the page where they asked my address once again. I am okay with this since they need to make sure of my address, but I was indeed a bit confused cuz I thought I was getting charged again for my order. Hopefully this isn't the case and I will have no bad surprises when I receive my order/ when I see my visa bill :/. ..
Over the course of 5 years I've been coming back to fashionnova. I can always find something to my liking and the quality-price balance is great! Furthermore I've never had any troubles with receiving the goods. I'd love to give 5 stars, but I feel that the quality of the photos isn't always good. I prefer seeing the texture of the fabric up close and this isn't always possible.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day