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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I've ordered several items from them and have always received them within reasonable time. I'm very pleased with the quality of the items and the customer service has always been very quick and friendly in replying to my inquiries.
Shipping was as estimated with no complications :). At first I was worried, but as long as you read the measurements and reviews of each item, there should be no problem.
I was very skeptical of this website at first because they were clothes and that's always questionable, but they proved me wrong! My things came exactly as they appeared on the website and I don't regret buying anything from Fashionnova.
First time ordering, saw this shirt online from a youtuber. Hopefully the quality is the exact same! Very cheaply priced!
This site is really great! The product and everything was truly in the condition it was promised. Highly recommend it to anyone!
Love how cheap everything is! Quality isn't too bad either for the price you're paying. Amazing low priced but high quality products
There are a lot of products on Fashionnova which can get overwhelming for some, but I thought the selection was awesome! (There is something for everyone) And there were lots of reviews on all the products I looked at so it helped me choose the products I wanted. I found most the products I have been dreaming about at really good prices! I look forward to receiving my package :)
I shipped back a dress that was unworn and in perfect conditions, they refund me half my money on a gift card. I know mistakes are made so I wasnt mad about it at first I just emailed them. The first reply I got was explaining they refunded me less because I used a promo code. I did use a promo code and I even discounted the shipping charge. After all of that I payed for the dress $20.99. I replied explaining it with more detail and screen shots and get no reply. Then I reach out again and get a different representative asking me for the shipping receit which I no longer had. I tell her how I didnt have it anymore and get no reply once again. I am not trying to get ripped off for such a small amount of money from a big company, I will never shop here again.
Products are as shown! Prompt delivery at times. Overall it was a wonderful experience shopping with Fashionnova! Thank you
So easy to shop and the shipping costs and offers are just great. The diversity of the items makes it even easier to select for the whole family and amidst a whole range of products. They helps to select and save items for future considerations. Just great and highly recommended.
The order process could be smoother such as letting know in advance where coupons could be entered but the items are easy to find and well-displayed.
It's a great site that stocks every thing you could possibly think of. Love shopping here. Just wished they had a better and easier return policy.
So far I haven't had any issues. Everything that I've ordered came just as expected. I am very satisfied and I hope it will stay that way. One of my favorite shopping sites for sure!
Easy to order from. Very detailed descriptions. Coming back again and again. I just order know and i hope it like how the rate is
I've ordered clothes on Fashionnova several times now, and for the most part, the clothes fit nicely and look just like their pictures. Although sometimes you can't tell what the quality or fabric is like from the pictures, and the shipping can take a while at times. Overall, I enjoy shopping on Fashionnova and have found lots of great things on here. Just be sure to read the reviews to know exactly what you are buying.
Second time ordering from Fashionnova, but the first time i ordered 3 dresses, i was satisfied with only two dresses. Most materials are good and some are bad, so just keep an eye out for that. Overall, clothes are great.
I have shopped on Fashionnova for a few times. A great place to shop for cheap and fashionable outfits. The clothes are nice, in good condition and looked the same as shown on the website. However, shipping took longer than expected. Overall, its a great experience. Will definitely come back again for more clothes.
I'm very happy with the service of Fashionnova. Good communication with customers & cute products. Thank You
I just finished looking for the item I wanted and can hardly wait till the order arrives to give a full review. Great Job
I love Fashionnova! Great products, amazing sales, and I'm completely obsessed with shopping here! THANKS FN
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day