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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I recommend checking reviews as some sellers' quality isn't what is pictured, but overall, it's a great website!
I love buying from this site - it has basically everything I need. During my first purchase, however, i was confused by the shipping time as it said 2-4 days. Overall this site is still good, especially products-wise, and I will continue buying from it in the future.
I've always wanted to purchase items from this website. There are so many cute items! It was a little weird as some items, therefore the prices would be different which seemed odd because one would be on sale while the other wasn't. Since I just ordered products today, I guess we'll see the condition the products will arrive. I'm looking forward to it :)
I absolutely love this website! I just ordered some stuff, and I'm really excited to see if it's in as good quality as I've heard! The only thing that was a little weird to me in the beginning was; that the picture of the item didn't change if i changed the colour in the description box, but that isn't really a problem anymore so except for that, this site is awesome!
I've always been on the search for cute clothing and this is the best place. Although there aren't many sales, the clothes are still cute and there's a wide range of items.
This is my first time buying from here and everything is cute. I hope everything will turn out okay. Great job fashionnova!
Some issues with quality/getting wrong item but overall, it was a nice experience. Good Job Fashionnova
Some issues with quality/getting wrong item but overall, it was a nice experience. I love their style but some of the things are too expensive
Very great prices, but I just wish they have more products because some of the products I try to find doesn't sell in fashionnova. Still, love the free shipping on 30+ orders. And the shipping is pretty fast too.
It does take a while for the order to arrive but if you're aware of their policies they are always within reason and will do their best to make sure your order is on its way as soon as possible!
Love exploring fashionnova for unique pieces of clothing for my wardrobe! If you're looking for high quality crafted clothing, this is not the site to shop at. The clothes are a thinner material and often the seam lines/where it's been sewn is crooked/easily seen. Fashionnova is good for unique, stylish but cheap 'everyday wear' clothing. The site is easy to navigate, heaps of variety and love the sales.
The site was easy to navigate and I had no trouble checking out. The only reason I only gave 4 stars is because they had many more colors of sneakers in the photo gallery, but only one or two colors actually available.
Bought a cute sweater on sale for a friend and I kinda didn't like how there were many versions of the exact same thing at diff prices os u gotta hunt a lil for the best deals
All in all Cute Stuff
I am excited to receive my products and there are so many good selections to choose from at nice prices! Thank you fashionnova
Fashionnova offers such a variety of selection from cute accessories to a whole line of trendy clothes. Prices are extremely affordable to shop for the whole family.
Even though I haven't received my stuff yet, as I just ordered. The process was super simple, and the instructions were given clearly.
Fashionnova carries a variety of products, each seems to have something I am open to try Lifestyle and even clothing. The promotions and club member perks make my shopping experience a continuing one
I really like the fashionnova's shipping information for each item so I know approximately when to expect my package.
I didn't know about this website and I'm really happy I found it. Great range of products, overall really good customer service. I haven't got the products I ordered yet but I have a really good feeling about them, plus the reviews were excellent.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day