business logo of Fashion Nova

Fashion NovaReviews 14,430

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: info@fashionnova.com

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
871
value
804
shipping
859
returns
790
quality
778
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Michigan
1 review
1 helpful vote
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I recommend checking reviews as some sellers' quality isn't what is pictured, but overall, it's a great website!

Date of experience: May 14, 2018
California
1 review
1 helpful vote
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Great site!
May 14, 2018

I love buying from this site - it has basically everything I need. During my first purchase, however, i was confused by the shipping time as it said 2-4 days. Overall this site is still good, especially products-wise, and I will continue buying from it in the future.

Date of experience: May 14, 2018
Illinois
1 review
1 helpful vote
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I've always wanted to purchase items from this website. There are so many cute items! It was a little weird as some items, therefore the prices would be different which seemed odd because one would be on sale while the other wasn't. Since I just ordered products today, I guess we'll see the condition the products will arrive. I'm looking forward to it :)

Date of experience: May 14, 2018
Maryland
1 review
1 helpful vote
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I Love it!
May 14, 2018

I absolutely love this website! I just ordered some stuff, and I'm really excited to see if it's in as good quality as I've heard! The only thing that was a little weird to me in the beginning was; that the picture of the item didn't change if i changed the colour in the description box, but that isn't really a problem anymore so except for that, this site is awesome!

Date of experience: May 14, 2018
Georgia
1 review
1 helpful vote
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I've always been on the search for cute clothing and this is the best place. Although there aren't many sales, the clothes are still cute and there's a wide range of items.

Date of experience: May 14, 2018
New York
1 review
1 helpful vote
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Everything is cute
May 14, 2018

This is my first time buying from here and everything is cute. I hope everything will turn out okay. Great job fashionnova!

Date of experience: May 14, 2018
New York
1 review
1 helpful vote
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Some issues
May 14, 2018

Some issues with quality/getting wrong item but overall, it was a nice experience. Good Job Fashionnova

Date of experience: May 14, 2018
Washington
1 review
0 helpful votes
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Some issues with quality/getting wrong item but overall, it was a nice experience. I love their style but some of the things are too expensive

Date of experience: May 14, 2018
Pennsylvania
1 review
1 helpful vote
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Very great prices
May 14, 2018

Very great prices, but I just wish they have more products because some of the products I try to find doesn't sell in fashionnova. Still, love the free shipping on 30+ orders. And the shipping is pretty fast too.

Date of experience: May 14, 2018
Massachusetts
1 review
1 helpful vote
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Good Job
May 14, 2018

Fashionnova accessories are also really good but make sure to read reviews first! Some are definitely not as in pictures.

Date of experience: May 14, 2018
Colorado
1 review
1 helpful vote
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It does take a while for the order to arrive but if you're aware of their policies they are always within reason and will do their best to make sure your order is on its way as soon as possible!

Date of experience: May 14, 2018
Oregon
1 review
1 helpful vote
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Love exploring fashionnova for unique pieces of clothing for my wardrobe! If you're looking for high quality crafted clothing, this is not the site to shop at. The clothes are a thinner material and often the seam lines/where it's been sewn is crooked/easily seen. Fashionnova is good for unique, stylish but cheap 'everyday wear' clothing. The site is easy to navigate, heaps of variety and love the sales.

Date of experience: May 14, 2018
California
1 review
0 helpful votes
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The site was easy to navigate and I had no trouble checking out. The only reason I only gave 4 stars is because they had many more colors of sneakers in the photo gallery, but only one or two colors actually available.

Date of experience: May 14, 2018
Alaska
1 review
1 helpful vote
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Bought a cute sweater on sale for a friend and I kinda didn't like how there were many versions of the exact same thing at diff prices os u gotta hunt a lil for the best deals
All in all Cute Stuff

Date of experience: May 14, 2018
Texas
1 review
1 helpful vote
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I am excited
May 14, 2018

I am excited to receive my products and there are so many good selections to choose from at nice prices! Thank you fashionnova

Date of experience: May 14, 2018
Ohio
1 review
1 helpful vote
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Fashionnova offers such a variety of selection from cute accessories to a whole line of trendy clothes. Prices are extremely affordable to shop for the whole family.

Date of experience: May 14, 2018
Florida
1 review
1 helpful vote
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Even though I haven't received my stuff yet, as I just ordered. The process was super simple, and the instructions were given clearly.

Date of experience: May 14, 2018
Texas
1 review
1 helpful vote
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Fashionnova carries a variety of products, each seems to have something I am open to try Lifestyle and even clothing. The promotions and club member perks make my shopping experience a continuing one

Date of experience: May 14, 2018
Florida
1 review
0 helpful votes
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I really like the fashionnova's shipping information for each item so I know approximately when to expect my package.

Date of experience: May 14, 2018
New York
1 review
1 helpful vote
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GREAT DISCOVERY
May 14, 2018

I didn't know about this website and I'm really happy I found it. Great range of products, overall really good customer service. I haven't got the products I ordered yet but I have a really good feeling about them, plus the reviews were excellent.

Date of experience: May 14, 2018