business logo of Fashion Nova

Fashion NovaReviews 14,430

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: info@fashionnova.com

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
871
value
804
shipping
859
returns
790
quality
778
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North Carolina
1 review
1 helpful vote
Follow Ana R.
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We needed a large order of high quality t-shirts for a corporate recent event, with a tight delivery timeline. The order was complex with various colors and styles. Ordering online was a snap. We received our order a day early and with complete accuracy.

Date of experience: May 15, 2018
New Jersey
1 review
1 helpful vote
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Great site!
May 15, 2018

Ordering process was incredibly easy, and all my unfinished purchases stayed in my cart. Great prices on products I have loved and use everyday!

Date of experience: May 15, 2018
Kentucky
1 review
1 helpful vote
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Too legit to quit
May 15, 2018

Clothes were of exceptional quality! An immensely glorious seller. Wish all sellers were this estimable. Very, very pleased. Immensely quick dispatch. Very, very pleased. Magnificent service. Recommended.

Date of experience: May 15, 2018
California
1 review
0 helpful votes
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Quality for less
May 15, 2018

I was pleasantly surprised to find that some of my favorite brand names were so inexpensive when ordering through this site. On top of that my order came fast and was accurate. I would recommend this site to anyone and can't wait to do my holiday shopping on it!

Date of experience: May 15, 2018
District of Columbia
1 review
1 helpful vote
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Shopping on fashionnova was a fantastic experience for me. I received my sweat shirt promptly, and it may be the most comfortable item of clothing I've ever worn!

Date of experience: May 15, 2018
New York
1 review
1 helpful vote
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I found this site looking for t-shirts for an event I was hosting. The shirts came very quickly and were professionally packaged. I have since been back multiple times and have been satisfied every time. The quality of the clothes is fantastic and the prices can't be beat!

Date of experience: May 15, 2018
Florida
1 review
0 helpful votes
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Ordered clothing from here and always a great experience. Their quality is excellent and they carry different brands I like as well. It's easy to use and they deliver quick!

Date of experience: May 15, 2018
New York
1 review
1 helpful vote
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The real deal!
May 15, 2018

Great site with quality products at excellent prices. I was able to find the hats/sweatshirts I wanted for less than half of what I saw in other stores. Would definitely recommend. Thanks FN.

Date of experience: May 15, 2018
Missouri
1 review
1 helpful vote
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The best deals and prices on clothing here! Great shopping experience and smooth process. Wonderful experience! Great range, great prices!

Date of experience: May 15, 2018
New Jersey
1 review
1 helpful vote
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My sister got me a few items from here and not only do I love the quality but now that I have discovered the website and see the selection and prices, I will definitely be ordering from here again! I will definitely be ordering from here again and will tell my friends, what a great deal! Thanks!

Date of experience: May 15, 2018
Texas
1 review
1 helpful vote
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I will buy again!
May 15, 2018

I ordered multiple items from fashionnova's tank tops and t-shirts. The products arrived fast, and I was blown away by the quality. Everything was so soft and have remained soft even through multiple washes and dry cycles. Each item has proven its durability and long-lasting ability.

Date of experience: May 15, 2018
New York
1 review
1 helpful vote
Follow Rochelle R.
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I LOVE the V-Necks I have them in almost every color. They are so affordable it just makes sense to stock up for the whole year and order on here. I wear them to the gym and just out and about. I'm looking forward to ordering more from this site in the future.

Date of experience: May 15, 2018
California
1 review
1 helpful vote
Follow Christy H.
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The site has a ton of really cool products, and the rates were the best I could find for the particular styles I was looking for. Quick and smooth transaction, will definitely use again!

Date of experience: May 15, 2018
Wisconsin
1 review
0 helpful votes
Follow Darlene P.
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I just got a v-neck t-shirt and I have to say that the quality is just phenomenal. The fit is really good too. The prices from fashionnova are extremely affordable as well... I will definitely be spreading the word about fashionnova to my friends!

Date of experience: May 15, 2018
Texas
1 review
1 helpful vote
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This is a great place to stock up on basic tshirts and tank tops. The quality is great for the price, and my order shipped quickly.

Date of experience: May 15, 2018
Pennsylvania
1 review
2 helpful votes
Follow Dianna F.
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This site is amazing. They have the best deals on every type of clothing. I can buy work shirts, hoodies, even yoga pants for half the price of anywhere else.

Date of experience: May 15, 2018
Michigan
1 review
2 helpful votes
Follow Megan L.
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I have been shopping here since last year. Their prices and selection can't be beat. They also have really fast shipping and great customer service.

Date of experience: May 15, 2018
Alabama
1 review
2 helpful votes
Follow Brittany M.
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Fashionnova is a very easy brand to sell because it's so good, the styles and colours are great and the quality is excellent. Fashionnova are a good company to work with too.

Date of experience: May 15, 2018
Georgia
1 review
2 helpful votes
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Love it!
May 15, 2018

I have bought my daughter loads of fashionnova's clothes online. Always seem true to size, wash well and are good quality. Online service and delivery good.

Date of experience: May 15, 2018
Colorado
1 review
2 helpful votes
Follow Bernadette D.
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Well pleased with the promptness and condition of the items ordered. Have used before and would do happily again.

Date of experience: May 15, 2018