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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I have been shopping on fashionnoava for a few years now. I always order their products on here and clothes. The selections and styles they have are my style! Definitely fashionnova!
Site is too good and very light. All items were categorized neatly. The is too good. Easy to browse, save and add to cart. Overall very satisfied with the fashionnova
Honestly, I've never loved a site more than fashionnova. The endless amount of savings, and the fact that all the prices are visibly converted to canadian is amazing. The quality is impeccable as well.
Products are really high quality and low price, the shipping always gets here on time and the products I have ordered have been excellent. I would recommend to anyone and have made sure that my friends and family get my birthday presents from here! :) In my opinion, the low prices and special offers make shopping much less expensive for me and I'm so happy that I found Fashionnova.
Huge variety of clothing selections, pants and accessories! Affordable prices and lots of ongoing sales. Love it!
Great range of products, great prices and special deals, fast shipping! The prices and quality of their products are amazing
Such a great range of products in store. You just have to be careful not to get excited over their "sales". As long as you keep that in mind there's nothing else to worry about. The shipping times have always been fast and I have no complaints with their customer service.
Has a wide variety of products, pretty reliable. I would recommend! Great affordable products of fashionnova!
Amazing selection and fast shipping times. :) products are decent quality as well very cute clothes and cheaper products! Very nice!
I ordered a dress for my bday, received it a week later to open it and its the wrong size. I called the customer service number 3 times and couldnt get a live agent. Emailed and was sent the same response every time. Was told to send back and I will receive a store credit to repurchase. Only problem is( which i stated in my email). My bday is in 2 days, now I dont have a bday fit and Im out of money mailing something back that was their error.
I paid $50 for an order that I never received. When I contacted fashion nova to ask for a refund they told me that all I could do was file a complaint with the postal service. They refuse to give me my money back and the postal service is claiming that they don't know what happened to my order. I will never order from them again.
I purchased a pair of shoes on-line from fashionnova and they are lovely and just as described. Good value too. Very happy customer.
I bought few times on fashionnova and it's been an amazing experience for me. Very trustworthy and ships an item fast. Thank you!
Bought a stunning sterling silver necklace and it arrived today beautifully packaged in a hard velvet-lined necklace box. It was perfect in every way. Beyond pleased!
This was my 5th purchase from fashionnova and as always I'm very pleased with my purchase. I will continue to be a loyal customer!
Excellent purchase, and packaging of item was high end. Very impressed and will buy from here again. Will definitely buy from here again.
I purchased a couple of items they had listed. They were great to work with as I needed to do a payment plan. I would purchase from them again!
Beautiful clothes, exactly as described, excellent correspondence, good price, with fast delivery. Yes I would recommend Fashionnova.
I was really pleased with the quality of the product I ordered and appreciated the honesty about its flaws. I placed my order that morning and it was shipped that day. That means a lot when your spending a lot of money. Way to go Fashionnova
Very happy with the purchase of my handbag. A brand new bag with no flaws and perfect condition!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day