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EricDress Reviews Summary
The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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The shipping was so fast! The dress was amazing and I got so many compliments through the night. I will definitely order again from ericdress.
I ordered a black and white dress which was for a family event. Although it took some while to arrive it was well worth the wait. It is absolutely beautiful, fits like a dream and looks much more expensive than what I paid for it. Would highly recommend to others and very happy with the item.
Great experience. The website is really easy to use. Good clear accurate pictures and descriptions. Payment super easy, once purchase made clear confirmation emails where sent and I was able to track my purchase. The delivery was not super fast but I knew it wasn't going to be as shipping duration was specified at time of purchase. The dresses I ordered were fabulous. Very happy.
I have recently bought a dress on line. Was a bit dubious as it almost seemed to good to be true for the price but the dress arrived very quickly and it's stunning. Fits beautifully and is every bit as good as it looks in the picture.
I am awaiting a second dress and will definitely be ordering more from Eric Dresses in the future
Very pretty top. The size was accurate. It is well made and fits nicely. I'm 5'2" (1.58 m) tall and it is quite long on me reaching to half way down my thigh.
The fabric has a nice drape and the navy blue colour is very flattering.
Ordered a pair of sandals and received them wishing 2-3 weeks. Great shoes and very unique in style. Would recommend to others.
I already recommend this website to all my friends, I was worry first because I do not like shopping dress especially for wedding gown online. But I took the risk I went for it. Wedding gown was exactly what it was showed in the pictures, sizes was base on the standard US sizes. Very nice fabric and elegant. I emailed customers service after shopping and get the respond back very quickly. They sent tracking number of my shipment. Shipping was very quick. And what it surprised me when I got may packages in front of door, I got the text message from Ericdress on my phone that they completed my shipment. Thank you Ericdress. I will come back for shopping again.
We bought this dress for my daughter's sweet 15 Ball and it is perfect! Excellent quality, just like the picture and fit her like a glove.
Shipped in two weeks.
Really happy with the sizing, style, and beautiful colour/patterns of my dress. I will be shopping here again. Thank you, Ericdress for the promt service.
First time i was shopping from eric dresses. But when i was got my order. Its awsome. I suggest to everyone if you looking new and unique things than you can shopping on eric dresses site. I am 100%satisfied.
I am very impressed with the jacket and long sleeve shirt I purchased, price was good and well made. The jacket has a warm lining, very light. The hood seemed a bit small at first, but it stretched a bit and fits now.
The long sleeve shirt is lovely and well made. I plan to put the EricDress website as favorite and plan to order more items.
I am very satisfied and pleased with my purchase, the item, and the customer support. Ericdress is a fantastic page and I will purchase on it, again.
I had the pleasure of purchasing a lovely gown from Ericdress. I made a mistake with my measurements. Ericdress notified me to correct my measurements. However I failed to get it right. The notified me a gain ( via email). After my many mistakes. I received my beautiful dress in a timely manner.
I just got done taking advantage of their mega sale that's going on right. Ordered several dresses that would have normally costs me over $400 for under $75! Will visit again, prices were great before sale and navigation of the site is fast and easy!
The quality of all 3 pairs of shoes is very good. I will recommend my friends this site.
VERY GOOD PRICES. Lots of discounts.
I had a couple of issues and customer service always got back to me within 24 hours and always wanted to sort things out. The dress arrived really quickly and is exactly the style shown in the photo. I read other reviews and based on those ordered an XL (I'm a UK 12/14) and to be honest I think an L would have been fine but this one is good because it's a loose style with a belt so it works anyway. The dress is described on the site as 'chiffon' - just be aware that they mean 'chiffon style', the fabric is not silk it's polyester but for £20 including postage I think this is good value for money.
STUNNING is all I can say... and pretty much anyone who has seen the dress says as well. Beautifully crafted, with durable lining and boning in the waist. Such AMAZING quality. I have ordered from many other sites but this one is definitely the best! Sizing and fit exact to measurements given. Timing for shipping pretty decent. Took 6 weeks total.
Thank you so much! :)
Update: I've received my dress just now and when I opened it, I was shocked by its beautiful appearence. Thank you so much.
Haven't get my prom dress, I need it badly this week. Otherwise, I will have to cancel it and buy another one at the local store.
Quality is as good as showing in the picture. Love the dress! Material description is accurate. Shipping speed is not ideal but ok to accept. All in all, a very good choice as a daily dress as well as an office wear. Thanks.
Well I'm a size 11 so I order xxl and everything fits perfect I like the things I have ordered so far. Normally come in 5 days
From the business
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members