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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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The dress is so beautiful. I am very happy that I ordered from Ericdress. I ordered a custom size dress, and it showed up as a fantabulous custom made dress. The dress fits on me perfectly. Thank you Ericdress! I definitely recommend people to shop from Ericdress.
The shipping method was good too. It was so fast to get delivered. Of course there was a tracking number so I was able to track my dress.
Long wait! Red dress still not received and Black/White ombre now out of stock!
Most disappointing is the lovely coat. I usually wear L/XL and following size chart, ordered XXXL. It is too small... about 4 inch gap at front. Also not as thick as I had hoped.
I have recived my dress wich is even more beutiful in person I totally loved it, every inch of it. It fits perfectly and the fabric is amazing. I can recomended 100% to everyone, I am very satisfied with my dress and I will certainly buy again :)
I ordered 2 sweater dresses and they look and feel great. Although service was a little slow, the dresses were well worth the wait.
All of the products I've bought can best be described as copies of those shown in the photos. The material is reasonable quality, for the price paid, but the 'dresses' are much shorter than those featured in the photos and are more like 'tops' or 'tunics'. Regarding width sizing, everything is on the small side - especially around the shoulders/arms. Bottom line, if I had seen the products in the shops for the price I paid, I likely wouldn't have bought any of them. Also I placed an order for 7 items and expected just one customs bill, as I was expecting them to be shipped together, but they were shipped individually. Therefore, in addition to the duty on each of the items (which was only a few dollars), I had to pay a $20 admin fee for each parcel.
I wouldn't even give it a one star if I didn't have to. I looked at other reviews on their website and of course they were all good so I ordered a coat. Besides it taking a month to get here from the time I ordered it, when it arrived it wasn't the quality i thought it was going to be, besides that, it was way too small. I ordered a large and by U.S. standards it was a size small at best. When I tried to return it I chatted with customer service for an hour ( mostly me chatting, they'd answer about every 15 mins.) to know avail. The clothes look beautiful in the pictures and prices seem good but Buyer Beware, your wasting your money.
I bought dresses for my wife and it arrived on time and the quality of the dresses are excellent. The stitches and fitting are tailor fit and my wife simply loved all the dresses. I would definitely recommend ERICDRESS.
I got two dresses and they look just like on the website. Made really good and great prices. Shipping was fast. Will be using them again.
Perfect fit and fast delivery. Happy with the purchase
I have purchased dresses and shoes from EricDress and have been fully satisfied with all aspects of the process. The shoes were lovely and fitted well. With the clothes, the size chart must be looked at to ensure that you are purchasing the right size.
The service by Ericdress has been excellent, I purchased my wedding dress and it was delivered in good time. Their service is exceptional and are very professional in the way they conduct their business.
I purchased a dress for my grandaughters wedding and was just so pleased with it. The workmanship is beautiful, the beading and embroidery is immaculate and it arrived in record time. This is the first time I have purchased from EricDress but it wont be the last.
I have purchased 4 dresses at EricDress in two months time. Every dress I have received has been exactly what I ordered. The product is very high end and the prices is FANTASTIC! I will continue to buy from EricDress and I recommend this co. To everyone. They are great...
Satisfied customer,
Connie Gorden
I could have gone a half size down. But they are beautiful. Cant wait to get my bracelets.
The dress and swimsuit I order was perfect. It was just what I had in mind, and it looks just like the picture. I ordered the items one size small to help me get where I want to be on the big day. GREAT GREAT GREAT! I cannot wait to wear them for my honeymoon. I will be ordering something really soon.
Thanks
Great Clothes but some sizing doesn't work for me.
Overall, good experience.
A ruha, amit rendeltem, teljesen olyan volt, mint a képen. A méret pont jó és az anyag is szuper. Csak ajánlani tudom.
I was very scared of buying my wedding dress online. I am very satisfied with my order, lovely dress as seen in the picture. I can't wait to wear it on my great day. Thanks Ericdress. I recommend this site to everyone!
I bought a jacket from EricDress and couldn't be happier with their service and the garment. The personnel I contacted were professional, polite, helpful and a pleasure to talk to. The jacket itself is very well made: beautifully cutand therefore flattering to the bodydetailed and well finished. The price was far far less than similar jackets elsewhere and the quality of the material is outstanding. How they do such a good quality garment for the price I don't know.
Unfortunately I did not measure myself correctly so I bought a size that is a little snug on me, so I've given it to my sister, my very happy sister, and have orders another for myself.
Even though I live in Australia it arrived quickly and the cost of delivery was minimal.
Yes, I'm happy.
Although I had a few problems when I ordered from ericdress.com I am happy with the clothing I finally did receive. The wait time for my orders ( I am in Australia) was quite long and caused me some anxiety. So please be prepared to wait when you order from this site.The other problem I had was that one of my parcels was delivered to the wrong Post Office. Also one of the items I ordered was out of stock and I had to reorder a different jacket, but I am very happy with the jacket I finally did receive. Another of my items was lost in transit and ericdress.com are yet to refund me for this item. Also be careful when choosing your size on ericdress.com as the sizes run very small. I am a small size 8 (sometimes a 6) in Australian sizing and I ordered a size L on all my items (jackets), but even some of the Size L is a little small for me.
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at reviews@ericdress.com, I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:o_lindsey_o@hotmail.co.uk for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at service@ericdress.com or reviews@ericdress.com. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
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