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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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I really liked the site. The items there are wonderful and fashionable. Easy transctions and good shipping.
I always have a wonderful time shopping online at Ericdress. I find so many coats, dresses, hats, and jewelry. I have ordered a lot of merchandise. When deliver to my home in San Antonio, Texas I can hardly wait to open the package and try on what I ordered. I am always satisfies with the dress, hat, etc. Every piece is the best quality and we'll finished. I have only one issue with Ericdress. I hope to get this settled soon.
I rate Ericdress with 5 stars for the accurate description of the products and 5 stars for the quick shipment.
I would give 5 stars also for the communication with custom service if it wouldn't be that opened dispute regarding suborder ******* from Order NO. *******. Nobody contacted me to address this dispute even I sent a kind reminder to custom service.
I loved the dress I ordered it fit perfectly. I was stunning at the New Year Eve's Ball. But the jacket and the 2 sweaters do not fit. If you have thick arms Even the 1Xl didn't work. But they are beautiful items. Very disappointed that I couldn't wear them.
Worth prices to have good quality clothes at EricDress...
Recently I purchased many coats, T-shirts and tops at EricDress. Not too much money, but I got the reasonable prices to have them. It made me so happy. Pretty clothes, comfortable materials... So many advantages to share with you:-)
At first I thought this site was really sketchy and I always had trouble buying things online but when this dress came I thought it was beautiful and it made me feel like a princess and was really cheap!
I am satisfied with my order from ERICDRESS. It came about two wks from my order date. I would like to personally thank Daisy from the customer service department.
Tamika Jones
It; s great satisfaction to have this coat, It's pretty, warm, easy, best fashion. And is important, that arrived in time just before Chrismas!
I am absolutely delighted with the quality of the items purchased and the service was second to none; polite, informative, and quick! Communication is definitely a strength with EricDress and they seem very nice people to deal with.
The import duty didn't take me by surprise, because it has caught me out before shopping elsewhere, however there is no reference to it on the site and therefore no warning for the uninitiated.
A wonderful shopping experience on ericdress.com! Quickly, friendly, dedicated people.
Just Perfect!
The cotton blend cloth is thick but soft, very comfortable. Mine is size medium and it fits perfectly.
I like the huge variety of designs and sizes. Also the shipping to Canada is really fast. The communication is also very good and professional. They always respond fast.
Is been absolutely fun shopping with ericdress.com really i love everything so far that i have bought from them. And that's why i keep on shopping with ericdress.com
And i do get lot of compliment from people.
Beautiful products. I am IN LOVE with my new boots. The delivery was perfect on time as they said. Very serious site. Thank you ERICDRESS!
Eric dress lists a return policy it does not abide by. When I emailed them to inquire about an address to return mis-made items they replied with a new return policy and told me that unless I agreed to the return policy they put in the email they would not give me a return address. The return policy in the email was completely different from the one on their site. Hard to beliece people treat others like this.
Your services are really great. I buy my jeans from you and most of them I keep. Your return system is great too! Keep up the awesome job
The ericdress.com is very interesting website for buying a wide range of products at very low prices and quality with it is quick service and easily safe and secure payment .the dress is so beautiful. you can order a custom size dress. The dress fits perfectly.The shipping method is good, there is tracking number for the orders ,fast delivery.Thank you Eric dress! I definitely recommend people to shop from Eric dress.
These Ankle boots are fantastic, they are great for the house and just going out to the shops. They are so comfortable and soft. They suit everyone and come in all sizes. There are alot of different colours that stand out especially the red and purple.
I love them so much!
Kudos for Eric Dress and their services!
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at reviews@ericdress.com, I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:o_lindsey_o@hotmail.co.uk for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at service@ericdress.com or reviews@ericdress.com. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...