website thubmnail of EricDress

EricDressReviews 1,759

2.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EricDress?
grey star
grey star
grey star
grey star
grey star

EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558

We monitor reviews for authenticity

Algeria
1 review
0 helpful votes
Follow astro s.
Unfollow astro s.
Send Message
Share Review
Report Review

Great brands
January 27, 2017

I really liked the site. The items there are wonderful and fashionable. Easy transctions and good shipping.

Date of experience: January 24, 2017
Texas
1 review
1 helpful vote
Follow NormaJean E.
Unfollow NormaJean E.
Send Message
Share Review
Report Review

Shopping at Ericdress online
January 22, 2017

I always have a wonderful time shopping online at Ericdress. I find so many coats, dresses, hats, and jewelry. I have ordered a lot of merchandise. When deliver to my home in San Antonio, Texas I can hardly wait to open the package and try on what I ordered. I am always satisfies with the dress, hat, etc. Every piece is the best quality and we'll finished. I have only one issue with Ericdress. I hope to get this settled soon.

Date of experience: January 20, 2017
Romania
1 review
0 helpful votes
Follow Magdalena V.
Unfollow Magdalena V.
Send Message
Share Review
Report Review

Very good quality for these prices
January 19, 2017

I rate Ericdress with 5 stars for the accurate description of the products and 5 stars for the quick shipment.
I would give 5 stars also for the communication with custom service if it wouldn't be that opened dispute regarding suborder ******* from Order NO. *******. Nobody contacted me to address this dispute even I sent a kind reminder to custom service.

Date of experience: January 17, 2017
Louisiana
1 review
4 helpful votes
Follow Vladimir P.
Unfollow Vladimir P.
Send Message
Share Review
Report Review

Fabulous Dress company
January 13, 2017

I loved the dress I ordered it fit perfectly. I was stunning at the New Year Eve's Ball. But the jacket and the 2 sweaters do not fit. If you have thick arms Even the 1Xl didn't work. But they are beautiful items. Very disappointed that I couldn't wear them.

Date of experience: January 10, 2017
District of Columbia
1 review
0 helpful votes
Follow Nancy L.
Unfollow Nancy L.
Send Message
Share Review
Report Review

Worth prices to have good quality clothes at EricDress...
Recently I purchased many coats, T-shirts and tops at EricDress. Not too much money, but I got the reasonable prices to have them. It made me so happy. Pretty clothes, comfortable materials... So many advantages to share with you:-)

Date of experience: January 10, 2017
Australia
1 review
1 helpful vote
Follow Vanessa H.
Unfollow Vanessa H.
Send Message
Share Review
Report Review

My black gown
January 5, 2017

At first I thought this site was really sketchy and I always had trouble buying things online but when this dress came I thought it was beautiful and it made me feel like a princess and was really cheap!

Date of experience: January 3, 2017
Nevada
1 review
2 helpful votes
Follow Tamika J.
Unfollow Tamika J.
Send Message
Share Review
Report Review

ERICDRESS is great.!
January 2, 2017

I am satisfied with my order from ERICDRESS. It came about two wks from my order date. I would like to personally thank Daisy from the customer service department.

Tamika Jones

Date of experience: December 31, 2016
Romania
1 review
0 helpful votes
Follow Etelka M.
Unfollow Etelka M.
Send Message
Share Review
Report Review

Just beautiful!
December 27, 2016

It; s great satisfaction to have this coat, It's pretty, warm, easy, best fashion. And is important, that arrived in time just before Chrismas!

Date of experience: December 23, 2016
GB
1 review
4 helpful votes
Follow Heidi B.
Unfollow Heidi B.
Send Message
Share Review
Report Review

I am absolutely delighted with the quality of the items purchased and the service was second to none; polite, informative, and quick! Communication is definitely a strength with EricDress and they seem very nice people to deal with.
The import duty didn't take me by surprise, because it has caught me out before shopping elsewhere, however there is no reference to it on the site and therefore no warning for the uninitiated.

Date of experience: December 16, 2016
Romania
1 review
0 helpful votes
Follow george o.
Unfollow george o.
Send Message
Share Review
Report Review

Best Team!
December 25, 2016

A wonderful shopping experience on ericdress.com! Quickly, friendly, dedicated people.

Just Perfect!

Date of experience: December 14, 2016
South Africa
1 review
0 helpful votes
Follow Onicca N.
Unfollow Onicca N.
Send Message
Share Review
Report Review

Order
December 14, 2016

My order was delivered last week, I am happy with the customer service and quality of my outfits

Date of experience: December 12, 2016
Philippines
1 review
1 helpful vote
Follow Venus S.
Unfollow Venus S.
Send Message
Share Review
Report Review

The cotton blend cloth is thick but soft, very comfortable. Mine is size medium and it fits perfectly.

Date of experience: December 8, 2016
Canada
1 review
0 helpful votes
Follow Katie M.
Unfollow Katie M.
Send Message
Share Review
Report Review

So much variety.
December 7, 2016

I like the huge variety of designs and sizes. Also the shipping to Canada is really fast. The communication is also very good and professional. They always respond fast.

Date of experience: December 4, 2016
Iceland
2 reviews
0 helpful votes
Follow jessica j.
Unfollow jessica j.
Send Message
Share Review
Report Review

Is been absolutely fun shopping with ericdress.com really i love everything so far that i have bought from them. And that's why i keep on shopping with ericdress.com
And i do get lot of compliment from people.

Date of experience: November 28, 2016
California
1 review
0 helpful votes
Follow S A.
Unfollow S A.
Send Message
Share Review
Report Review

Amazing site!
November 27, 2016

Beautiful products. I am IN LOVE with my new boots. The delivery was perfect on time as they said. Very serious site. Thank you ERICDRESS!

Date of experience: November 25, 2016
New Jersey
1 review
0 helpful votes
Follow Nina i.
Unfollow Nina i.
Send Message
Share Review
Report Review

Company is fraudulent
November 23, 2016

Eric dress lists a return policy it does not abide by. When I emailed them to inquire about an address to return mis-made items they replied with a new return policy and told me that unless I agreed to the return policy they put in the email they would not give me a return address. The return policy in the email was completely different from the one on their site. Hard to beliece people treat others like this.

Date of experience: November 21, 2016
Pennsylvania
1 review
0 helpful votes
Follow Archu K.
Unfollow Archu K.
Send Message
Share Review
Report Review

Terrific
November 23, 2016

Luv this dress warm and cozy, perfect fit just the way I wanted loose and comfy will buy again thanks

Date of experience: November 21, 2016
New Jersey
1 review
0 helpful votes
Follow Deana M.
Unfollow Deana M.
Send Message
Share Review
Report Review

Awesome
November 22, 2016

Your services are really great. I buy my jeans from you and most of them I keep. Your return system is great too! Keep up the awesome job

Date of experience: November 19, 2016
chawki M.
Poland
1 review
0 helpful votes
Follow chawki M.
Unfollow chawki M.
Send Message
Share Review
Report Review

Top Firm Top Products
November 17, 2016

The ericdress.com is very interesting website for buying a wide range of products at very low prices and quality with it is quick service and easily safe and secure payment .the dress is so beautiful. you can order a custom size dress. The dress fits perfectly.The shipping method is good, there is tracking number for the orders ,fast delivery.Thank you Eric dress! I definitely recommend people to shop from Eric dress.

Date of experience: November 15, 2016
India
1 review
0 helpful votes
Follow Kara J.
Unfollow Kara J.
Send Message
Share Review
Report Review

These Ankle boots are fantastic, they are great for the house and just going out to the shops. They are so comfortable and soft. They suit everyone and come in all sizes. There are alot of different colours that stand out especially the red and purple.
I love them so much!

Kudos for Eric Dress and their services!

Date of experience: November 11, 2016

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom