Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is **************
Gave them money for a saw they never delivered fake tracking numbers fake site this site is as bad as someone burning our flag they should be removed from society forever no joke they take money you have worked hard for that's been taxed five times and just think your hard work belongs to them.I hope they burn in hell if not I hope I find them their that green spot in the middle of chicken $#*!!.why google or anyone let's a non credited site that has so many complaints about it makes me wonder about the creditability of said sites!.
I had a very frustrating experience with this company. I ordered a pair of shoes for a wedding, 3 months in advance and still haven't received them. When I have tried to email their customer service, I did not hear anything back until over a week later and they were unable to give me a clear idea of when my package would arrive. I have never had to wait so long to receive something from an online site. I needed the shoes in time for a wedding and I still have not received them
I placed an order over a month and a half ago. Order tracking shows that the last update was two weeks ago, most of the tracking info is not in English. I have emailed them several times, sometimes they respond, other times they don't. I still have not received my package. Needless to say I will not order from Ericdress again. I also want people to know about my experience and think before buying anything from this company.
Ordered a chicken coop. After 2 weeks no coop as I made an inquiry. A refund has been issued however since I made my order with the company someone has been trying to make unauthorized drafts on my card. The security team noticed it, my card was locked, no sooner do I unlock it the draft attempts begin again and I have had to replace the card.
I ordered an outfit in Jan, in February I asked EricDress to cancel the order due wait time and since the website said it had not yet been processed. It is now April and still no out or refund. Awful customer service and refund policy.
So I ordered a treestand. Then realized it was coming from China. My Bad! After waiting a month they said just wait a little bit longer. Finally they said it had been delivered. Not! I wonder if someone else on the ups route got it or if it was a scam.
With help from the bank I got my money back. Ordering on line is a roll of the dice.
Don't order anything from CHINA that's a given.
They provide a fake tracking number then they tell you the package is lost when it never arrives. Then they say they will give you a credit and never do.
Ordered a dress almost a year ago and Eric dress refuse to refund the money to a Senior 95 years old. She never received it nor a refund. Asked for Proof never received it. Will not ever order from Eric Dress they are Thieves
Place a Order with Eric Dress just to find out it's really a Cheap company out in china that's making poor quality production! Sent in a refund request considering I paid 31.94 for expedited shipping, just for them to offer me a $10 refund and to send it as regular shipping. Witch means the day of our engagement pictures will been done came and went before I still received my order! Saw a few jackets I wanted to order, but after reading your critical reviews I'm happy I only tested one item and you guys failed tremendously! Will never order for this site again and if push comes to shove I will take your whole company to court for False advertising.
Dear Ericdress,
My dress came today.
OH MY GOD it's beautiful!
I'm stunned. I'm over the moon.
Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots!
Thank you for handling my utter anxiety, thank you for shipping so quickly.
Your company answered me everytime. That alone was very reassuring.
This is amazing quality at a perfect price. This dress was worth every single penny!
Your customer service reps are professional under pressure and face very timely responses to questions.
I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone.
Thanks again,
One very happy bride,
April
I ordered a "real baby" doll for my daughter $114.00 the piece of garbage that took three months to ship might as well been sent from the dollar store! No way to return or contact the company. PayPal refused my dispute. My next step is to see if Visa can get anywhere! So pissed!
I ordered a few items from them, which was charged to my cc. Never got the items, called to find out what was the deal and ended up talking to someone who could not understand English, I explained to them I paid and gave them conformation numbers( to no avail). After
Multiple attempts to correct the situation by calling back same thing or no answer at all, don't waste your time or money on these $#*!s, they have zero customer support and I've still yet to be reimbursed!
Buyer Beware!
Bought a men's jacket in December.
It was smaller than expected, but overall was an attractive coat.
I simply wanted to exchange it but as of this writing, 3/22, none of my emails or messages have been responded to.
Will update if they ever get back to me.
No where near the pic on the website. Ordered 5/6/19 with special delivery and still didn't receive it until 3 Weeks later 5/28/19. You pay for what you get, first time ordering and will be my last. Please note, if you submit a bad review they do not post the on their website only the good reviews
Truly disappointed with the quality of the white blazer that i ordered a few years back... it was smaller and super ill-fitting in every way. It's just unacceptable. Beware of sites like ericdress advertising really fabulous dresses at a much cheaper price... for they are truly low quality. I can't believe ericdress is still in business today.
I give this site 0 stars the service is horrible they have taken my money and I have not even Received any of my items in over 2 months. This company should not be allowed to sell retail merchandise excuse me steal Money from on unsuspecting consumers.
They send a garbage item, which I could get for $5.00 which I paid $65.00. It was torn apart inside and they said they can replace it. The order came after 45 days of ordering and paying. These is a SCAM business, stay away from it if you wanted to save your money.
DO NOT BUY FROM ERICDRESS
They are such low quality clothes, and the customer service is shocking. I have been trying for weeks to return something and get a refund, only to be told they can't and that they won't help- to contact PayPal instead.
Don't buy anything from ericdress, the sweaters I received a month late didn't look like the pictures. The second part of my order has never arrived, but they are on vacation so I seriously doubt I will ever get my refund.
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at reviews@ericdress.com, I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:o_lindsey_o@hotmail.co.uk for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at service@ericdress.com or reviews@ericdress.com. Have a good day. Best wishes, Ericdress Team+
EricDress has a rating of 2.8 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EricDress most frequently mention customer service, full refund and order number. EricDress ranks 45th among Women's Clothing sites.