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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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Everybody loved my dress! The color I chose was hunter! To make it look better I used a petticoat under it!
After all the mixed reviews that Ericdress had I was super worried about ordering from their website. I checked the tracking info nearly everyday. But after 12 days my dress was shipped and I got it in three. It looks just like it did in the picture and the customer service rep was super nice and replies to my constant messages in a timely fashion. Would buy again
I ordered a pair of shoes they were exactly what the picture said the shoes are very comfortable and they were delivered in a timely manner and the online chat was fantastic thank you so much for a great shopping experience
I bought a necklace and earrings from ericdress. The quality is really good and the items are just like the pictures. The service was really good!
Judging the report quality-price i think they are ok.
They have ok products, the delivery it's not problematic.
La mejor pagina para vestidos de novia, la talla a la perfeccion, los apliques, la forma, etc y lo mejor que solo demoro 11 dias para tenerlo, gracias! Soy una novia feliz
I have had very good experience of shopping at ericdress. I am very satisfied with my dresses. Just need a little patience to receive your order. The material and quality of dresses are really nice. Will shop again and highly recommend to others
I am over the moon with this dress... the Ice blue colour is absolutely amazinging. My bridesmaids love them and are proud to wear them. The TNT courier man was getting married and
I opened the packet and showed him the quality and he was going home to tell his new bride to be where to shop... EricDresses.com the best place to shop ever...
So after reading all these reviews i was scared but i got my dress and it is not bad for the price i paid. The cloth inside the dress only covered my knees and that is the only issue i have. It is really pretty. I also think that sleeves are too wide and i dont like to show my underarms. But still i love the dress and i am going to wear it.
I bought the army green coat. I absolutely love it! Very nice quality and design. Well-made with quality materials. I could not find anything like it here.
Almost everything here that is made for plus size women like me, is shapeless and boring, not very attractive at all.
I am very happy I bought the coat. I will buy from ericdress in the future, and I will tell my friends about it. I love your site!
Really pleased with the service and the coat is lovely. Many thanks.
I have ordered dress which came even sooner than expected. Description fits the goods, dress suits perfectly, they are confortable, awesome. Coudln't ask for more :)
I ordered my dress on May 13,2015 and received it today May 25,2015. It is Gorgeous. Looks a little different than the pictures, the pearls, but overall it is perfect, they have my measurements perfect, I am so happy with the product and quality. Thank You Very Much!..."I LOVE MY DRESS!"..
Just received this beautiful dress. The colour is rich and the style is cutie. It's very nice on me. I look 10 years younger. Although this is my first time shop ericdress I already order more than 10 pieces.
At first I was nervous about ordering my wedding dress from offline, especially because the price was so cheap. When I got the dress I fell in love right away.
It was better then the actual picture. The size chart was exact to my measurements. I would highly recommend this website to everyone. A+A+A+A+A+
The first time shopped from here. All good. A satisfied experience.
Having to pay shipping charges as high as USD $24.89 is discouraging to purchase online from Eric Dress. Because on aliexpress.com, there is no shipping charge. And we customers like whichever is free.
Great prices for fashionable wear. Orders all arrived on time as stated. Would buy again
I ordered a very nice dress which came exactly as the photo. A bit of a long wait for delivery but it was well worth the wait.
My first experience with ericdress.com was a very good one. The wedding dress i ordered was exactly as depicted on the picture and description. I liked it very much. The size was perfect. And I received the dress on time. The communication with the customer service was perfect.
Thank you.
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at reviews@ericdress.com, I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:o_lindsey_o@hotmail.co.uk for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at service@ericdress.com or reviews@ericdress.com. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...