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EricDressReviews 1,759

2.8

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558

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TW
1 review
1 helpful vote
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Good quality
June 14, 2016

Everybody loved my dress! The color I chose was hunter! To make it look better I used a petticoat under it!

Date of experience: June 12, 2016
New York
1 review
0 helpful votes
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My dress was amazing
February 17, 2021

After all the mixed reviews that Ericdress had I was super worried about ordering from their website. I checked the tracking info nearly everyday. But after 12 days my dress was shipped and I got it in three. It looks just like it did in the picture and the customer service rep was super nice and replies to my constant messages in a timely fashion. Would buy again

Date of experience: June 7, 2016
Washington
1 review
2 helpful votes
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Excellent
June 9, 2016

I ordered a pair of shoes they were exactly what the picture said the shoes are very comfortable and they were delivered in a timely manner and the online chat was fantastic thank you so much for a great shopping experience

Date of experience: June 7, 2016
Portugal
1 review
1 helpful vote
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Love ericdress
June 9, 2016

I bought a necklace and earrings from ericdress. The quality is really good and the items are just like the pictures. The service was really good!

Date of experience: June 6, 2016
Romania
3 reviews
0 helpful votes
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Pretty good quality
June 5, 2016

Judging the report quality-price i think they are ok.
They have ok products, the delivery it's not problematic.

Date of experience: June 3, 2016
Mexico
1 review
1 helpful vote
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Excelente
June 4, 2016

La mejor pagina para vestidos de novia, la talla a la perfeccion, los apliques, la forma, etc y lo mejor que solo demoro 11 dias para tenerlo, gracias! Soy una novia feliz

Date of experience: June 2, 2016
GB
1 review
0 helpful votes
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Very satisfied
June 3, 2016

I have had very good experience of shopping at ericdress. I am very satisfied with my dresses. Just need a little patience to receive your order. The material and quality of dresses are really nice. Will shop again and highly recommend to others

Date of experience: June 1, 2016
BA
1 review
1 helpful vote
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I am over the moon with this dress... the Ice blue colour is absolutely amazinging. My bridesmaids love them and are proud to wear them. The TNT courier man was getting married and
I opened the packet and showed him the quality and he was going home to tell his new bride to be where to shop... EricDresses.com the best place to shop ever...

Date of experience: May 31, 2016
Texas
1 review
1 helpful vote
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So after reading all these reviews i was scared but i got my dress and it is not bad for the price i paid. The cloth inside the dress only covered my knees and that is the only issue i have. It is really pretty. I also think that sleeves are too wide and i dont like to show my underarms. But still i love the dress and i am going to wear it.

Date of experience: May 29, 2016
BA
1 review
0 helpful votes
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I love your site!
May 29, 2016

I bought the army green coat. I absolutely love it! Very nice quality and design. Well-made with quality materials. I could not find anything like it here.
Almost everything here that is made for plus size women like me, is shapeless and boring, not very attractive at all.
I am very happy I bought the coat. I will buy from ericdress in the future, and I will tell my friends about it. I love your site!

Date of experience: May 27, 2016
Australia
1 review
0 helpful votes
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Marg's jacket
May 29, 2016

Really pleased with the service and the coat is lovely. Many thanks.

Date of experience: May 26, 2016
Slovakia
1 review
0 helpful votes
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Awesome dress
May 29, 2016

I have ordered dress which came even sooner than expected. Description fits the goods, dress suits perfectly, they are confortable, awesome. Coudln't ask for more :)

Date of experience: May 26, 2016
Ohio
1 review
0 helpful votes
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I ordered my dress on May 13,2015 and received it today May 25,2015. It is Gorgeous. Looks a little different than the pictures, the pearls, but overall it is perfect, they have my measurements perfect, I am so happy with the product and quality. Thank You Very Much!..."I LOVE MY DRESS!"..

Date of experience: May 25, 2016
Serbia
2 reviews
1 helpful vote
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Just received this beautiful dress. The colour is rich and the style is cutie. It's very nice on me. I look 10 years younger. Although this is my first time shop ericdress I already order more than 10 pieces.

Date of experience: May 25, 2016
BA
1 review
0 helpful votes
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At first I was nervous about ordering my wedding dress from offline, especially because the price was so cheap. When I got the dress I fell in love right away.
It was better then the actual picture. The size chart was exact to my measurements. I would highly recommend this website to everyone. A+A+A+A+A+

Date of experience: May 24, 2016
Philippines
1 review
0 helpful votes
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The first time shopped from here. All good. A satisfied experience.

Date of experience: May 23, 2016
Bhutan
1 review
7 helpful votes
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Having to pay shipping charges as high as USD $24.89 is discouraging to purchase online from Eric Dress. Because on aliexpress.com, there is no shipping charge. And we customers like whichever is free.

Date of experience: May 18, 2016
India
1 review
0 helpful votes
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Great deal
May 19, 2016

Great prices for fashionable wear. Orders all arrived on time as stated. Would buy again

Date of experience: May 16, 2016
GB
1 review
1 helpful vote
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Lovely dress
May 14, 2016

I ordered a very nice dress which came exactly as the photo. A bit of a long wait for delivery but it was well worth the wait.

Date of experience: May 11, 2016
Canada
1 review
1 helpful vote
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Very satisfied
May 14, 2016

My first experience with ericdress.com was a very good one. The wedding dress i ordered was exactly as depicted on the picture and description. I liked it very much. The size was perfect. And I received the dress on time. The communication with the customer service was perfect.
Thank you.

Date of experience: May 10, 2016

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom