eBay UK

One thing best about eBay is they always care for their customers and always respond them on time. Although I trust on their products quality but I am even sure if I ever get any problem they will sort it out.

Agmplaza - online shop
At the beginning of December I ordered an item - sent an email regarding post and as I didn't receive a quick reply sent money via PayPal to the company's email address. I contacted the company to say I had done so.
During the month I received payment demands for the item. I left a negative review on Ebay which since was removed. Just before Christmas I recalled my money.
What does it take before Ebay removes a vendor who only causes distress (84 complaints in 6 months!

Dreadful... if you are new to selling or have not sold in a while, don't bother. They will hold your money for between 2 and 3 weeks... including the postage. I was selling some items to try and make some money towards bills etc and I'm now worse off. I've had to find a combined £40 for postage of my sold items which has left me shorter that I would have been if I hadn't sold anything. I have over 140 100% positive feed back for both buying and selling and yet they feel the need to treat me like this. This money is needed now... not in 3 weeks!

Ebay is rubbish, i got forced to managed payments, they asked for my passport, and proof of address. Then they just suspended me for no reason, i had no disputes. I told them i can go on cam, walk into a court of law to prove my identity to see if they dont belive who i am. They saw me as a small seller and dont care as im not making them enough money. They are crooks who have increased fees on listing, selling fees, tax, even taking cuts of postage. Awful platform for new sellers.

Worse market place to sell jewellery! Huge comisions 12.9% + shop subscription + vat, plus fixed price for every item sold. At the end of the day the buyers end up paying all this in one way or another. But the worst of all is that they are allowing fraudulent sellers on the platform and the legitimate bussines are not. If you want overpriced jewellery as buyer go to buy it on ebay or gold look alike.gold on silver.gold look alike...fake diamonds. And so on. As seller after many years allowing ebay to keep several tens of pounds in comisions and literally hundreds of calls to sort out issues, ironically created by ebay can not recommend it enough if you want to lose money and time!

Recommendation. Rather than buying jewellery in ebay simply look after the shop name as they do have their own website in google (at least the serious sellers) and contact them directly you still have the same right of returns and the security of buying from reputable jewellery but most probably you will get the item 20% cheaper. Horrible experience overall with ebay, agents that gives you instructions to do something then other " asking apologies for the recommendation of the colleagues "...plenty of " we understand your frustration" and at the end of the day just time waste. Long story short...ebay is good for private sellers to sell unwanted items before to take to skip, but not for reputable jewellers or any bussines.

Ebay/ Packlink /Evri have started a new joint scam. They are targeting high value items and removing them from their packaging systemetically, re-sealing the box and delivering empty boxes to buyers. The seller has to refund the buyer and then they don't compensate the seller. The items are likely sent off to a parallel economy where the items are sold on the black market for profit by eBay, which is struggling financially due to high fees. This has happened to me and for two months eBay and Packlink avoid responding. I know my item has been re-sold due to location services.

I purchased an item from their site - they have 99% money back guarantee where they promise to reverse the transaction if something goes wrong. My item was not sent by the seller, i contacted eBay and asked them to intervene and they said that cant do anything about it. I was asked to directly contact seller and get a refund from him which was never going to happen since it was a dodgy seller. So question is when does eBay come in and intervene? Probably never?

Ebay is quick to charge you fees for selling but does nothing to stop new accounts being set up without any repercussions for not paying bidders. You are no longer able to give negative feedback and have no Back up from Ebay itself who seem to not give a monkeys about their paying customers

Make sure you use a reputable seller because the eBay guarantee is worthless, you'll get very little help from them if you have a problem with one of their sellers. I bought a caravan awning for £449, when it arrived it was damaged, it had a hole in the roof panel and a corresponding hole in the bag in which it came. I've been trying to return it since 19 Jun (15 days), I've offered 5 days when it could be collected. I've stayed in for these 5 days just in case. The seller is trying to get the manufacturer to pick it up, the manufacturer has made no contact whatsoever. Ebay are supposed to be sorting it out for me but are just making the situation worse.

I had recently started selling on Ebay. I made every effort to dispatch items the same day and give the absolute best customer service I could. Their own stats said I was an above average seller which I was chuffed to beans with. Then yesterday, out of the blue, I received an email saying they had suspended my Ebay account permanently but wouldn't tell me why! They have blocked my account and removed all my listings and have now told me they will be hanging onto the £517 they owe me for 60 days! I have tried twice to appeal their decision but they have refused to listen or review their decision or give me any insight on what it was that made them suspend me. I will be writing to the FCA and Trading Standards but I'd advise any potential sellers to think twice about using them - this could happen to you any any time too, it's happened to plenty of others I am aware of. Their fees are extortionate too!

I ordered some health product from ebay UK and it never arrived so I contacted ebay and they said that because I had done the transaction as a guest (not using my ebay account) they, according to their terms and conditions, have no responsibility to make sure that the product is actually real and delivered. They told me to call Paypal even though I do not have a Paypal account and paid for the goods with my credit card! Unbelievable that ebay can sell you something on their site and then, when the seller cheats you out of 90 pounds they say that they, "have no responsibility". If I did not know better I would think that I am dealing with the Mafia! Of course, Paypal does nothing so basically it appears that ebay conspires with it's sellers to cheat people! Do not deal with this company!