eBay UK

Honestly, its very poor platform to sell products.
I sold my items and Ebay stop my payments,
There was nothing wrong from my side, i gave them proof,
But Ebay didn't give me my payments,
Now they told me i will get my money after 6 months so very bad experience.
New seller should be careful,
Because anytime ebay can block you and stop your payment coming from customer and it left in ebay account

I love this product and best product i love it this is my best experience you are the best seller in the ebay

An active eBayer we're leaving after 16 years! No seller protection and dreadful customer service - do not use them! We received 2 negative feedback from the same buyer who decided to make us aware he was based in Philippines after the auction ended. Our adverts explicitly stated UK postage only and we explained to the buyer that our courier (Evri) does not insure items outside of UK. We reported it to eBay and got nowhere - absolutely awful customer service. Strongly advise you look at alternative platforms for selling and pay vastly reduced fees. At almost 20% fees you would expect a lot more in return than this especially after having 16 years!

If you want to sell any item DON'T use this site they keep your money after selling the item for 3 weeks and if the buyer breaks it in that time ebay will refund them and you lose out and receive nothing, customer service stinks and they don't even know there own policies. Use Facebook marketplace and be careful of the scammers on there just don't send items by post let the buyer collect it to protect yourself.

It was a good platform years ago but now is full of scammers, liars and criminals. EBay will take no action against the crooks and all they are interested in is getting their charges. They have let it sink to such a low level I would avoid it.

Ebay is holding my funds from a product I sold over the time limit and without previous harming. They have already the funds for fees but still holding my funds. Unacceptable and despicable from Ebay.

Worse market place to sell jewellery! Huge comisions 12.9% + shop subscription + vat, plus fixed price for every item sold. At the end of the day the buyers end up paying all this in one way or another. But the worst of all is that they are allowing fraudulent sellers on the platform and the legitimate bussines are not. If you want overpriced jewellery as buyer go to buy it on ebay or gold look alike.gold on silver.gold look alike...fake diamonds. And so on. As seller after many years allowing ebay to keep several tens of pounds in comisions and literally hundreds of calls to sort out issues, ironically created by ebay can not recommend it enough if you want to lose money and time!

Recommendation. Rather than buying jewellery in ebay simply look after the shop name as they do have their own website in google (at least the serious sellers) and contact them directly you still have the same right of returns and the security of buying from reputable jewellery but most probably you will get the item 20% cheaper. Horrible experience overall with ebay, agents that gives you instructions to do something then other " asking apologies for the recommendation of the colleagues "...plenty of " we understand your frustration" and at the end of the day just time waste. Long story short...ebay is good for private sellers to sell unwanted items before to take to skip, but not for reputable jewellers or any bussines.

When buying clothes I always select 'UK only' as the sizes are accurate and I expect a decent quality item. I find that selecting 'UK only' means nothing now. It may say the item is a UK seller but when you look into it you'll find the shop is actually in China. This has caused much disappointment and a waste of my time and money. The sizes are all wrong and the quality is very very poor. The item never looks like what's in the picture and trying to return the item becomes a real pain in the $#*!.
I complained to ebay but never received a reply.
Ebay used to be good but find myself veering away from it now.

I've had to close down 3 accounts now all because of chancer buyers and incompetent royal mail with not updating tracking details. Ebay doesn't protect sellers. Its all a load of crop please believe me

Unbelieveable! Buyer sent message on 19th July saying he received the item then a week later opened a "not received" case for same item. I complained to ebay as it goes against their fraud policy. Ebay found in buyers favour yet the proof is in ebays own message system! As well as royal mail track and trace. Now impossible to contact anyone at ebay as it sends you to automatic assistant, and if you post on facebook then they message you and disappear. Wasted an hour chasing this yet the fraudster has even left me negative feedback!

Just a quick email to complain about eBay's money back guarantee policy. I ordered an item that didn't get delivered (although they say it DID). Now apparently 'I' have to do the detective work to find out where it is! And trying to get through to the courier is impossible…. And NOT a free call. So buyers beware - their MBG policy ain't worth a dollar!

I've used eBay since 1994. It was first awesome, went to good and now is a money grabbing, low quality service entity. I sold a chair at the weekend - £1. No postage as pick up. £1.60 went to eBay for final sales fee and fixed sales price. I've been charged 10% of postage before too. I'll no longer use it for Selling unless the fees come back down again. Just turned into a money grabbing entity. Sad - as it was epic in its day - however it's ownership has changed, so that probably explains a lot.

I purchased two books of stamps on eBay, 6 weeks later I was informed by the Royal Mail that they were counterfeit.

I reported them to eBay 6 times before they removed the listings. However they have refused to issue a refund because it's outside of the 30 day money back guarantee.

It is eBay's responsibility to make their selling platform a safe place for buyers. They have failed once again.

No help at all from eBay with a faulty electronic item which stopped working after only a few months. The seller does not even respond to messages I sent at all, having made many attempts over several weeks. I will not use eBay again for anything electronic or expensive. At the very least eBay should ensure or try to encourage sellers to reply to a dissatisfied customer. However, no follow up or assistance from eBay.

£68 percentage taken even including postage on £180 sales. Not worth it. Will take it to charity shop in future.

Really nice and i love that you can find one of kind things there...! And they are really fast and always the ready to help and do anything for you, if you ask. :) I'm really happy with them...!

Avoid eBay
They want passport and driving licence just so you can sell,
They lie, it's not law in UK or USA to give them details, they also lie and say you can't pay fees one off to them, of course you can, but they still shut down your selling listings because you refuse to send over passport or driving licence or council tax proof, birth certificate etc. The worst selling platform, over 15 yrs on eBay and no problems till now, they lost business.

Been with ebay for 21 years. Now sellers can rip you off, first by sending you the wrong items, then messing you around with refunds, only giving partial refunds and making a nice profit on your back. Nice little racket that jdbargins does on ebay.
And guess what, ebay will not allow you to leave negative feedback because they make a nice profit as well.
Just closed my account.

EBay uk, way charge too much to sell, keep your money way too long and very bad customer service they not helping at all! Not recommended

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Shocking robbing company! I have been doing eBay for many years however the new policies are terrible - sold an item, buyer wanted to return, paid for label - however several hours later eBay simply sent a refund despite me following all the return details correctly - what was the point of purchasing and uploading a return label if eBay simply go over your head anyway. Impossible to contact them too!

Ebay have finally now become to big for their boots. They never get back to you when you request call back, their on-line chat bx is stupid as you can only fit in 155 letters at a time! No customer service e-mail address. No way of sending screens to them. No postal address.
I recently was told by my mother that on her account she got a promotional offer £1 in final selling fee's if she opted into the offer, whilst I have been selling a long time and only get 80% off in fee's! It feels disgraceful and discriminatory if you ask me. Should not be allowed to treat people differently who are members with an account. We got our offers on the same date time, jstu different ones, I could be wrong but i think £1 in selling fee's is better than 80% off their normal commission fee rate of 12.8%!

Ebay also think they know how much postage costs will be on an item sent within uk, i post lots of custom made costumes, their values are high at over £200 which costs a lot to send as need to be flat backed, cannot be followed, adding to large parcel sizes! Despite telling over & over again, they ave the check to only let you put in £9.50 postage then take 12.8% off you in fee' plus 30p charge! Good bye ebay!

Ripped off by this seller highly recommended by eBay. Speaker broken after six months despite careful use. Seller accused me of breaking it intentionally. Nothing from eBay. Having spent £660 on eBay during 2022 I will now not buy from here in future