Caitlin H.

I signed up for Wix solely to create a website with a Facebook Shop integration, a feature advertised on their platform. Imagine my disappointment when, after paying for a year-long subscription and launching my website, I discovered the Facebook Shop functionality would be discontinued in April! (I signed up at the end of March)

Wix failed to disclose this crucial information during the signup process. This feels like a bait-and-switch tactic. They happily took my money for a service they knew wouldn't be available for most of the subscription period.

Their suggestion of using unreliable third-party apps is not a solution. I expect a seamless integration, not a patchwork of untested workarounds.

Adding insult to injury, Wix denied my request for a refund on the remaining 11 months. This is outrageous! They essentially sold me a product they can't deliver and are refusing a refund only 18 days after the purchase.

I purchased two books of stamps on eBay, 6 weeks later I was informed by the Royal Mail that they were counterfeit.

I reported them to eBay 6 times before they removed the listings. However they have refused to issue a refund because it's outside of the 30 day money back guarantee.

It is eBay's responsibility to make their selling platform a safe place for buyers. They have failed once again.

Terrible customer service!

They advertised next day dispatch and I paid for express 24 hour delivery. It has been 10 days and it hasn't even been dispatched yet!

I emailed to cancel and it took them 5 working days to respond and they refused.

I will be returning the item when it arrives.