eBay UK

I have been with eBay for decades and have an excellent record selling with them. Tried to open a new account and they permanently suspended it! They wouldn't tell me why and we're extremely rude. Absolutely shocking behaviour! I am going to trading standards about this.

My account was suspended permanently for reasons they won't tell me.
I've got over 2 1/2 thousand pounds in sales which they are not releasing.
We burried my dad 2 days ago and left me with no money for Christmas and presents!

Just wanted some help with a listings problem.
2 Hours later I am Fuming - as nobody works for ebay that you can 'chat' with online and nobody has a clue.
A 1 minute call back from an expert is still waiting to be received since yesterday.
The 'Manager' of the 'i suppose call center' i got put through to after an hour and half of 'no help' - cut me off because I asked for someone that could actually HELP rather than reading his script of NOT helping - Life on ebay used to be superb - fun - easy - and great to buy and sell.
WHY is is it now so difficult - complicated and now a 'Pain in the Harris' to use... SHOOT The Boss! TODAY... lets get back to being good again

Locked out of account for 5 days. Customer services dont exist now at Ebay
I have locked out of my account for 5 days due to the new verification process which insists on texting a mobile number I had 18 years ago. I have spent hours every day for 5 days trying to sort this out, gong around in circles. They are unable to send a verification email to my email address or use landline. There is no way to update my mobile number with them. This is a widespread problem with thousands of people currently locked out of
Their accounts. This means that many sellers are unable to find out who has won their auctions and send the goods to the winning bidder. The whole platform now appears unreliable due to computer system "upgrades in security ". I have had it now. After 18 years no more Ebay

Unbelieveable! Buyer sent message on 19th July saying he received the item then a week later opened a "not received" case for same item. I complained to ebay as it goes against their fraud policy. Ebay found in buyers favour yet the proof is in ebays own message system! As well as royal mail track and trace. Now impossible to contact anyone at ebay as it sends you to automatic assistant, and if you post on facebook then they message you and disappear. Wasted an hour chasing this yet the fraudster has even left me negative feedback!

Like all classified sites, ebay has its share of scammers and share of touts. They are not alone though and they do take "Trust & Safety" seriously. Touts put tickets on eBay becasue people want to buy them - that's what a marketplace is.

I have found eBay to be very useful of the years. I'm not a massive user but I've made around 50 purchases and I've never been scammed yet. Just be careful, use your common sense and you'll find eBay is a fantastic place to find what you need.

I have lost hundred on EBay over the years! It's now a cowboy outfit. I had tec problems so twice signed in as a guest. I was twice sent the wrong part.Twice I tried to return wrong goods for a refund, and got nowhere. They throw hurdles in your face at every command you execute. They, send you broken links? They direct you to old passwords, and dont accept your new ones? They, wont let you return it direct, even if you are in contact with the e Bay shop. It is designed to make the buyer quit, so e Bay piggies can get fat. Their "HELP" center is supposedly a fool proof Algorythm but its full of holes, it's useless. If you manage to contact eBay personally, the clown operator, will say to you, I am not qualified to deal with that, if you ask to speak to a superior worker. They close your case without your concent, then they block you from contacting the site? Once again they walk away with your cash. You can spend days working through their crappy system...They pay uneducated staff pennies. Beware use another platform, stop e Bay from taking your cash...

I bought a defective product. I tried to return it, but the company that collects it (Parcel Force) informed me that I was not at home (but actually the Parcel Force employee entered my house and, seeing that it was a large and heavy product to be collected, he said he would go there and then come back and did not come back, but informed Parcel Force that we were not at home. I tried in several ways to return the product, I even proposed to deliver the product in the mail, but I was ignored by the seller. E-bay thought the salesman was right and I was wrong. I felt like I was a liar.

I bought a car from Mr Hutchinson, assured by him he knew it and it was good to go. Not so... within 2weeks the car developed problems a list of which I will attach. Mr Hutchinson didn't want to know. DO NOT BUY FROM this person and give your money to reputable dealers.
The faults...
Brake pipes corroded, fan belt loose, oil leak, water leak, and now the biggie. TIMING CHAIN WENT... car completely written off... the engine is useless.

Don't suggest to use their service if you want to sell something. I'm private seller. Have selling lot of stuff. Today i have sold 2 items for same price and i was surprised about fees. I was selling 1 item for 3.00 GBP. So when i sold 2 items i should pay paypal fee and i got from 3.00 GBP only 2.66 GBP. As well i need to pay ebay fee 0.30 GBP. And postage like letter(cheapest option) is 1.00 GBP. So from 6.00 GBP i got only 2.70 GBP. And if i will be self employed person when i should to pay tax so where is a profit. For me it is useless service.

Ebay is useless. They can and will ban you upon whim. They do not explain why. It has happened twice, nor can you appeal it. Ebay used to be good, but now it is ruined. They have extortionate fees to sell. Go elsewhere.

You can blame ebay for your parcel being late as they hold your payment from the seller for up to 8 days! For no other reason than to collect the interest on our sales. Was a good company, now greedy, corrupt and deceiving STAY CLEAR If you want an item quickly!

Being discriminated be EBay
Being discriminated be EBay. They suspended my account without providing explanation why. I did nothing wrong and they told me I'm 'putting at risk safety and integrity of their members'. Such a slap onto face, they didn't provide any actual reason at all, because 'it's their policy not to disclose that information'
They take responsibility for nothing, provided no explanation for saying that I did something to breach integrity and safety, and I feel badly covertly discriminated against.

If you are a seller and have an issue with a buyer, ebay will back the buyer 100% regardless of the circumstances. I have been trying to resolve a return/ refund dispute with a buyer and every message I have sent to ebay has been ignored. I sent the buyer a return postage label, which they did not use. Still ebay refunded the buyer, closed the case & my appeal. Horrible company!