eBay UK

EBay over protect buyers and do not care about sellers. Anyone can sit behind a computer and bang in a negative and the seller can not respond. Same old EBay famous for not look after the seller.

Having bought an item through Ebay that was incorrectly described I started a returns process. I was informed that I had to pay the postage for the return which I was not impressed with as the seller incorrectly described the size. When I tried to get a return label I was directed to PayPal which then kept sending me back to merchant.
I informed eBay and the seller on numerous occasions and requested to pay their return postage by debit card. They continually ignore me. When I did manage to have webchat with customer service who promised to email me a return label. Guess what I never received one.
I am now stuck with an item that does not fit and eBay have closed the return.
How can I return it if eBay will not give me return label and just ignore all communications from me.

I spend plenty time in this eBay to find the things on good price in auction but there is no auction by it s mean anymore, if you won the item cheap seller can cancel the deal and you can not leave any negative feedback for seller any more that means the smallest thing which was a negative feedback for this kind of sellers can't be done any more so what is the point to leave possetive? Before ebay used to ask me to do surveys and I rated eBay poor and now even they don't let me to do the surveys, worse to worse

Ebay only care about buyers. I listed an item on Ebay and the buyer paid £800 on 4th July, I dispatched item straight away and he received the item on 6th July so deal done... or so I thought as Ebay have put my money on hold until at least 18th July? Bought, paid for and received in 2 days yet I have to wait for my money for 14 days? They said they do this to make me a better seller... bulls**t

Staff Not professional on ebay office, rubbish. Im High rate disabled and I didn`t received my order. I bought charger for my Mobility scooter, but didn`t received. Royal mail courier note on line "No Answer" but this is not true I was all day home. I opened case on ebay "Didn`t received my order" but ebay staff closed case and gove all my payment to seller. So, I without item and without money I paid £32. I rang ebay office but they just ignored. They said go to Royal mail and ask your parcel? But I was in Royal mail and they doesn`t have any parcel for me.

Obstructive and inpenetrable rules. Restricted my account saying I was trying to sell off ebay when I wasn't (apparently using their own messaging system to answer questions about the item you're selling is against their rules?!) Their 'seller protection' has previously been completely useless and their fees are massively disproportionate to what they're doing. I'm off to Schpock/Gumtree.

I have been scammed buying and selling on this site! Certain goods I bought broke after 2-months with no way of getting a refund as the seller had simply changed i.d. When selling goods on here I've had people swap them for broken ones and return them! Also had experience of shill bidding and bid shielding! Absoulute rip off FVF and Fees with absolutely no protection for sellers and buyers can also be shafted advice be careful what you buy, check feedback or steer well clear!

Keep away do not ever buy from ebay seller -super-mxw. You will never get your items and its hell to try get a refund. He will answer your messages but you will get the same message over and over again he doesnt understand english or pretends not too when it comes to paying back what is yours. 11 months i ve waited for my parcel to this day still not arrived and for 8months im trying to get a refund. He will that the mickey out of you sending you back messages with nothing more than a sad face very unprofessional and rude for a seller towards his customers. Please stay away the stress is not worth it. This seller shouldnt even be allowed to sell. Beware stay away.

EBays days are numbered, they are way too expensive on commssions and generate seller problems all day long without any reason. Then they take 3 weeks to pay, then restrict you seller limit to a pointless amount, then any slight issue they hold your money and restrict your account... then the fun starts,! IMPOSSIBLE to speak to anyone, stupid links that send you in a loop over and over to mess you about! LONG LIVE Facebook Marketplace... to sum up eBay is $#*!e!

We sold on ebay and paid for parcelforce tracked and signed to be sure it got there okay. Buyer claimed parcel was damaged and lots of goods were missing from the package - but she had signed to accpt it. Ebay took a full refund from paypal and they paid to return to us ( buyer had clealy justtaken out a lot of best items and kept them for free. Ebay said we had to refund the postage charge too which was £15 because it was heavy so we lost a lot of the items and were left £15 out of pocket. Ebay doesnt allow sellers to leave negative feedback for buyers either! Safe way is sell local and get cash on collection!

Ebay literally doesn't care about buyers, they only support seller to win any situation against buyers.
In my case I ordered this pump which is not cheap at all, and I'm trying to open return as a FAULTY ITEM and system is not letting me, I manage somehow to send email to ebay and no response at all, I did contact the seller and was unhelpful and trying to move me to ebay platform and they don't even have customer service to help you will found yourself alone with this items don't know what to do about it.
Last time shopping with ebay and I recommend this to everyone.
BTW I left bad review for seller after this and ebay deleted after which is the worst thing they did.

Avoid eBay
They want passport and driving licence just so you can sell,
They lie, it's not law in UK or USA to give them details, they also lie and say you can't pay fees one off to them, of course you can, but they still shut down your selling listings because you refuse to send over passport or driving licence or council tax proof, birth certificate etc. The worst selling platform, over 15 yrs on eBay and no problems till now, they lost business.

I just can't believe what ebay is doing to me.

So, let me explain... after lost my job twice is 18 months due to COVID-19 issues, I put my Samsung for sale on ebay website, after ebay sent me email in capital letters 1000 "free" listings...= wrong

What they don't say in capital letters but in small print is, if you put a reserve price on that item even for 2 days, ebay will charge.

So, on the 2nd day my Samsung gets damaged and I ended the sale.

Now ebay wants £13.99 for a no sale, 1 bid of £1.00 that last 2 days.

Not only ebay is bombarded me all the time to pay for but also threatening me with a collection agency.

Shame on you ebay.

I am a customer since 2010, 158 stars and 100% positvive feedback!

Shame on you ebay
Shame on you

Feedback and abusive buyer policy updates
EBay have updated there feedback and returns process and there are a few things to be aware of.

Feedback.
EBay's feedback system scores do not reflect the actual sellers integrity or performance.
The seller not have the ability to get any negative or neutral feedback removed with one simple phone call.
( amazons feedback system does not allow for the remove all of given feedback, and seems a more genuine experience)
If a seller doesn't like what's been written, this is now easily removed, as is the neutral to negative feedback options.
When you now look at a sellers feedback, it now doesn't mean anything.

Returns policy.
If you have more than 2 returns a year, you are considered and abusive buyer and a new policy has been introduced called "the abusive buyer policy"

EBay have a money back guarantee, but, they don't want you to use it.
If you make 10 purchases and have to return over 2, for any legitimate reason, you will track on there system.
They will then send you an email saying you are an abusive buyer.
If you buy 10 more things and again have a legitimate reason to return an item ( damaged in the post etc),
EBay will close your account with no chance of appeal.

Amazons offering is completely different, quibble free returns, genuine feedback,
EBay buyers and sellers now need to be aware.

Dental 3-Well Wax Heater Dipping Pot…

Dental 3-Well Wax Heater Dipping Pot…

Dental 3-Well Wax Heater Dipping Pot Portable Analog Heater Pot JT-15 UK STOCK
Item price £115.96
Item discount -£5.80
Quantity 4
I purchased this product for 'listed as a UK seller'
The items were dispatched from China with an unrecognisable tracking number. They have never arrive. When I complained the company sent 1 out of the 4 from UK! As the company successfully sent one Ebay customer services said the case was closed!
I loose the rest of my money and they do not want to know!
They have lost respect and trust.
Looks like they have peaked and are enjoying the Covid situation.
I had 1576 positive buyer reviews, looks like parting from the company is the best response.
Beware its not what it was!
Regards
Chris