Great prices, great quality. I have recommended dresshead to several friends. Absolutely love the free shipping return policy-- I was able to order several sizes and colors, and shipped back items that didn't fit or look right.
Like many others, first we didn't get a tracking number and had to connect with them to validate when the items would be shipped. When the items arrived, they were ok, but we decided to return. Again, like many others, the response is to pay return shipping costs to warehouse in Hong Kong with no return address provided. The site says "100% satisfaction guaranteed" -- not true!
To add to my previous review, I contacted Pay Pal to help me get my money back. They finally got address and phone number from Dresshead. This company wanted me to return items to some forsaken place nobody ever heard off with tracking number provided to Pay Pal and full refund after company will receive it. Cost of my parcel with shipping came for me at $21.60 because it came from California. Inquired with Fed Ex and to ship it where they wanted me to will cost $110.07. How about that.? And I was greatly surprised with Pay Pal not being able to do anything for me for example at least insist to send it back to California. Not sure I will be so sure about them caring for their clients. Great dissatisfaction all around
I order two swim suits from them both plus sizes and checked mesuarments for it. Both came back in child sizes. Wanted to return it, cannot get proper address to return it to Hong Kong. It seems that they don't have any warehouse there, just pretended they have, while bying items from different vendors. As somebody already mentioned they have place in California but refused return to this place. They answered after few days and I still cannot get address for return. Be ware of these cheaters. I would give 0 stars if l could
I got my first order in the mailbox tonight and love everything about it. I Was surprised at the texture of the blue shirt. It is not a fabric i would have chosen, but i will give it a try. Anyway, i'm satisfied this purchase. It is more good if the site can give a short description for each item. Some folks are allergi to certain fabrics so it would brb s great help to all of your customers. I will be placing another ore very soon. You have a great site.
The products from this company are so cheap! I ordered three skirts and was sooo disappointed! The sizes were incorrect, material quality cheap, and looked nothing like the photo representation!
There was not an order receipt nor any information for returning items. I emailed Dresshead and received the message that the warehouse is located in Hong Kong and you need pay shipping fee to us. I have emailed 3 times and each time received the same message about Hong Kong without an address! Lucia is a horrible representative for this company! Yes they tell you returns are easy but I am so frustrated with this company! They are a scam and make it impossible to return.
Do not even think about ordering from this company. Yes the prices seem great but quality is sooo poor and cheap that you spend so much time trying to return. Quite a nightmare!
Ordered 3 different times, always very happy with what I received, it also arrived within a short time, about a week. Once a dress did not fit, Lucia presented me with a fair solution. Have always gotten a fast response from her, never ignored or dealt with in a derogatory manner.
The prices are fabulous and the clothes are stylish, cute, with different, more unusual
Designs than you would find in most stores.
For all you ladies who are complaining - use the size chart, not S - M - L, measure your selves, look at the description of the garment at the lower part of the page, it often tells you what type of fabric it is, a knit will give some - a woven fabric will not. Look at the picture, the models are small to medium height, if a dress comes to the knee on her, it would be a
Blouse or sweater for me, I am 5'10', I have ordered size M to 3X to get a good fit, if you are not sure don't order it.
If I could give them less than a 1 I would.
I should have read the reviews. I ordered 9 dresses and wanted to return 5. They finally emailed me back but she said they sent as ordered. I realize that but they still don't fit. I too was told to return at my expense to hongkong.
I placed an order 8 days ago for a sweater. Item arrived today. Superior quality item! Fast shipping. Great price! Item was delivered exactly as their listing detailed & as their picture posted showed. I WILL definately continue to order from them - i reccomend them to anyone, friends family, co workers and people i dont know. Also - excellent & quick communication with the company as well!
Dresshead never fails to deliver great service, information, quality and just overall. Have ordered from them 3 times, each time being from around 100$ to 300$, each time they come either on the date of delivery, or a day or two before. Never any problems with the products (wrong size, quality or missing). And I'm also very glad for their own clothing line, nice quality for a nice price.
Detfinfly recommended.
I placed an order and wanted to return it. The response I received from Customer Service was that I'd have to pay shipping to Hong Kong. The only thing resembling an address they gave me was (dresshead.com) Warehouse Hong Kong" which isn't usueful for anything. & messages to Dresshead.com Customer Service has yielded nothing. Certainly no answers in the 5 hours they suggest they'll get back to you in.Don't trust them!
I bought 6 items 3 came within 8 days really fast another 2 came a few days later still waiting for last item but that's ok was out of stock but should com e soon ordered 4 pair boots and two sweaters beautiful tops great color and quality great fit and the three pair of boots ive recieved fit great and will be ordering again soon, only thing is I wish shipping was a flat fee not for each item
I have been ordering from DRESSHEAD for over 2 years and i always end up a happy customer. The shipping is always on time, if not even sooner then expected. Their handling time is pretty much nothing less then 24 hrs. I love their chic fashion trends and 99% of the time what you see is what you get! Thank you DressHead for being such a big part of my wardrobe =)
Ok so me an my mom ordered dresses from here over 3 weeks ago well they finally came today think goodness I didn't get it an wear it to my wedding because one it's the wrong color i ordered baby blue an i got white it's see through like no other so so disappointed no more will i order from here
Don't ever order form them. I placed an order Monday the 4th and they changed it to the 5th. Not only are they changing my dates I've yet to receive a tracking number 4 days later. The Lucia person emailing wont read my questions and concerns. Won't even take the time to capitalize the first letter of the sentences. I never spend money on myself but I thought since my birthday is on Tuesday I would actually buy some new clothes and bathing suits for my family trip. I spent $170. I can't get a proper reply and don't even know if my stuff is going to come. I cried im so upset because I never spend that much on clothes. I have to work really hard to afford that. I would have rather spent that money elsewhere and only got 3 items. I hope they burn in hell bc I burnt my money on them. Not surprised at all they got an F rating by the BBB.
I ordered a blouse from Dresshead recently. I followed the size chart, usually take a US size 4 or 6 (a small), so I ordered a medium. The blouse arrived & is so small I can't pull it down to my waist. I emailed the company & received a rude response that they had shipped the size I ordered (hard to know as there was not 1 tag on this garment anywhere) & I'd have to return it to HongKong at my expense. They obviously did not think I'd actually return it as they did not mention any return procedure. I wish I had read these reviews before ordering. This is a scam company out to get your money after sending very poor quality items. Do not get sucked in by their low prices. They think you won't complain about a cheap (in every way) purchase. If they do send me another larger blouse, I will revise this review, but I will not spend another dime on them.
So I got brave and ordered 3 dresses from DressHead.com. They all fit so cute! I wear a 0 and was afraid the small would be too big. They are perfect. Love them and am ordering some more right now! Oh so they do run small.
I personally don't have a lot of money to spend on clothes and I picked out tons of stuff that was cheep and they were great. I would definitely recommend for anyone who love getting a great deal the one thing is not everything is cheep...
Ordered dresses and got another style and color and they wont refund? Said I had to send back to Hong Kong. I said ok and they stopped responding! We bought 5 dresses for a family event and they just kept our money. They are really poor quality! Never order from here! The reviews are are from the workers on the site not actual customers. Beware!
Dresshead is a site that I wholeheartedly recommend. I already received from them two parcels and I can tell you that I am very happy with the products they bought, they showed that in the picture and they were of high quality, I saw they have very affordable prices on the site and that's why I think you will find something to your liking. The transport is fast and so they conquered me.
I ordered two seperate orders and got my first one today and the pants fits like they were suppossed to the only complaint I have is the outrageous shipping. Lets see how the items on my next order fit should arrive in a few days..
Answer: You got part of your order and now Pay pal is going to request that you return items for a full refund. Dresshead has a California address but they are located on China. They don't accept returns to the California address. They also lost on their website that clothes must have tags when you return them. They did the same thing to me and I am still fighting to get my money back. Paypal couldn't help me based on not having buyer protection. I wish you the best in getting your money back. I have reported to several government agencies to try to shut these crooks down.
Answer: It may take 8-15 days to arrive. They posted the shipping time on website, but you need pay attention to see it before you check out the order
Answer: It's better order one size up
Answer: You can email support@dresshead.com for the tracking #
Answer: Dresshead doesn't have a number for customer service. They only provide email assistance which becomes ignored after you realize that you have been had.
Answer: All the close are badly sewn and are nothing like the picture.
Answer: How long ago was the order out in? It took almost a month for me to get part of my order which was garbage. I never got refunded for my other two items. I tried to do a return but it costs more than I paid for a return to China.
DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1899th among Women's Clothing sites.