• Dot & Bo

Dot & Bo

Overview

Dot & Bo has a rating of 2.64 stars from 270 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dot & Bo most frequently mention customer service, credit card, and phone number problems. Dot & Bo ranks 74th among Discount Shopping sites.

  • Service
    85
  • Value
    80
  • Shipping
    83
  • Returns
    69
  • Quality
    73
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
15
See all photos

What reviewers want you to know

Positive highlights

  • I consider this outstanding customer service and am grateful to everyone at Dot and Bo who were willing to help me.

Critical highlights

  • Dot and Bo has no telephone Number listed on their website.
How would you rate Dot & Bo?
Top Positive Review

“I love these tables!”

Kathi C.
3/26/21

I will be fluid painting the tops of the tables and coating them with resin. I will be spraying the basket portion with clear acrylic spray to keep them from rusting. I live on the Gulf coast so everything rust! I will be using these beautiful tables out by our pool to hold extra pillows from our patio furniture. These are well made table with an excellent look and I look forward to using them for a long time!

Top Critical Review

“Liars, shady”

Beefy H.
12/15/22

I ordered a couch from Dot & Bo. The couch order was confirmed and everything. I received an email a few days later saying the couch was cancelled. I tried calling and no one answered. I emailed them and they got back to me saying the couch was out of stock. On their website the couch was still listed with a higher price. I think they just cancelled to sell the couch for more shady.

Reviews (270)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (74) phone number (14)
Thumbnail of user kathic37
1 review
0 helpful votes
March 26th, 2021

I will be fluid painting the tops of the tables and coating them with resin. I will be spraying the basket portion with clear acrylic spray to keep them from rusting. I live on the Gulf coast so everything rust! I will be using these beautiful tables out by our pool to hold extra pillows from our patio furniture. These are well made table with an excellent look and I look forward to using them for a long time!

Service
Value
Shipping
Returns
Quality
Thumbnail of user corriea10
1 review
0 helpful votes
November 23rd, 2021

Absolutely good quality. I will be using this site again. Thank you very much for the good service..

Service
Value
Shipping
Returns
Quality
Thumbnail of user lm56
2 reviews
5 helpful votes
October 2nd, 2015

I ordered the set of 3 mounting arrows in June. In the middle of September (far too late) I received one arrow. Not the best. I will say, despite their poor shipping, their customer service is attentive, and did refund me my money - no real problems there.

Because I do love the stuff on their site, I placed another order for different items. One item is expected by Oct. 7, the other by Oct. 27. If I don't get these items until Thanksgiving, then shame on me, and lesson learned.

2 stars for their customer service. 3 more will come if I get my packages on time, with all the items I actually ordered.

Thumbnail of user lakeshiad2
1 review
0 helpful votes
April 20th, 2021

Ive bought a set of these sheets months back and they have held up pretty good even after plenty of washes. They are soft and somewhat thin but not bad for me. I recieved them super fast and will buy more. If ur looking for 300 dollar sheets for 20 dollars then these are not for u but if ur looking for affordable comfortable sheets then these are it. Thank You

Service
Value
Shipping
Returns
Quality
Thumbnail of user beefyh
1 review
1 helpful vote
December 15th, 2022
Verified purchase

I ordered a couch from Dot & Bo. The couch order was confirmed and everything. I received an email a few days later saying the couch was cancelled. I tried calling and no one answered. I emailed them and they got back to me saying the couch was out of stock. On their website the couch was still listed with a higher price. I think they just cancelled to sell the couch for more shady.

Thumbnail of user madisena
1 review
0 helpful votes
October 15th, 2021

This set is adorable and true to the photos! It is so comfy. It looks and feels great alone, but improves even more with a throw pillow. Highly recommend.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mollyt60
1 review
1 helpful vote
May 28th, 2021

Delivery was quick. Pricing is lower than all other online stores. Looking forward to putting together with a mid century modern bed frame once it arrives.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shellyg121
1 review
0 helpful votes
July 7th, 2021

I LOVE it! Looks amazing! Gives extra countertop space with a flair. (Turquoise) Good quality and price. Fits perfectly. Arrived early and I purchased another in turquoise for my son.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jodyp99
1 review
0 helpful votes
August 23rd, 2021

I have this draped on a fence, lit up after 1 day and they're lovely. I will use this site again. Thank you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rosemarym260
1 review
0 helpful votes
September 8th, 2021

These sheets are so soft and form fitting that I wish I had bought more than three sets. The colors pop and make my bed look welcoming.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jjs46
1 review
0 helpful votes
June 24th, 2021

Lovely. Simple necklace, but speaks volumes!. I will be using this site again. Highly recommended site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vernae13
1 review
0 helpful votes
June 21st, 2021

The comforter fits great on my bed and elegant. Brightens the room with great decor. I will be using this site again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulinep116
1 review
0 helpful votes
July 13th, 2021

They are exactly as hoped for and very attractive bath matts. We use to have a koi pond and have several pictures of the koi that I had enlarged and decorated our main bathroom with. These mats go well with our bathroom theme. Thank you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user galaw5
1 review
0 helpful votes
August 26th, 2021

I was looking for a safe alternative to candles. These fit the bill perfectly! Plus they add a little extra interest as well... The only negative I can think of was that the battery case was a little hard to open, but that didn't affect the product's performance.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lynnk284
1 review
0 helpful votes
July 31st, 2021

I haven't used it yet I'm redoing a room. But it's made very well! I would buy it again. Thank you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user theresah709
1 review
0 helpful votes
August 26th, 2021

Delivery good. Was not hard to set up had up in 5 minutes... I will be using this site again... Thanks

Service
Value
Shipping
Returns
Quality
Thumbnail of user vickyf56
1 review
0 helpful votes
May 25th, 2021

I use it to cover up my gas burners but it definitely is a great statement piece, both of my daughters want one now!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lynettet41
1 review
0 helpful votes
September 8th, 2021

The items were packaged beautifully and with care and arrived in pristine condition. As with the other set I have, from the same manufacturer, it is difficult to put in the wood screws on the side rails. Other than that, and a nail head that was loosened during transportation, they are beautiful and comfortable. Very good value for the style and comfort

Service
Value
Shipping
Returns
Quality
Thumbnail of user sagee4
7 reviews
0 helpful votes
February 25th, 2021

Ordered antique style yellow accent side table which was a set 2. Got good sales deal on it. Once arrived its quality and looks were all as i wanted.

Thumbnail of user jesslc
1 review
0 helpful votes
August 5th, 2021

I will use it on the outside wall. I received with in days. In good condition. Thank you very much...

Service
Value
Shipping
Returns
Quality
Thumbnail of user christinem1825
1 review
0 helpful votes
November 2nd, 2021

This comforter set is gorgeous, and is a real bargain considering all the extra pillows and shams that come with it. I would definitely recommend this set, you won't be disappointed!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimw738
1 review
1 helpful vote
March 11th, 2021

Terrible service and no one will respond to defective products.
This table has not been used and under a year old.

Tip for consumers:
Don't shop with Dot & Bo.

Thumbnail of user michaelr3266
1 review
0 helpful votes
April 16th, 2021

The Lavish Home Fuzzy Warm Blanket was an excellent purchase. This blanket keeps you warm and it looks great.

Service
Value
Shipping
Returns
Quality
Thumbnail of user corriea9
1 review
0 helpful votes
November 9th, 2021

I would totally recommend this to everyone! I will be using this site again. Thank you Dot & Bo...

Service
Value
Shipping
Returns
Quality
Thumbnail of user pamelal913
1 review
0 helpful votes
October 27th, 2021

This is a gift and I know she will love them because I do. Thank you very much. I will be use this site again.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop modern furniture and home d̩cor for every room in your home, ranging in style from mid-century to industrial to bohemian and more. All up to 60% off.

Company Representative

Thumbnail of user serviced
Service D.

How do I know I can trust these reviews about Dot & Bo?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Dot & Bo?