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alba l.

Contributor Level

Total Points
96

1 Review by alba

  • Dot & Bo

7/8/14

AWFUL! DON'T DO IT! All the merchandise looks great BUT it takes forever to receive it, and they have your money for months before they send the merchandise. THEN, you only have a 14 day return window, and they won't answer the phone or emails to give you a return authorization. THEN they will not refund shipping. THEN they will not refund at all because it's a "final sale". RIP-OFF, before ordering read the Dot and Bo Complaints. I'm filing with the atty general in order to get my $$ back. They resell merchandise from other venues and mark it up by about 300%. I ordered a $39 item that I later saw in the store for $7! BUYER BEWARE!

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Service D. – Dot & Bo Rep

Hi there Alba, we truly apologize for the delay in hearing back from our team and for any frustration it caused during your experience ordering from us! We've been a little backed up this summer due to a systems transition, but we're quickly getting caught up and we thank you for your patience. If there's anything else we can do for you, please don't hesitate to let us know at service@dotandbo.com. Thank you again for your feedback!

alba Has Earned 16 Votes

Alba L.'s review of Dot & Bo earned 15 Very Helpful votes

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