Birchbox

I have been using Birchbox for a few months now and I must say it is absolutely fabulous! I am a product junkie so I love getting my box every month to try products before I buy them. I also loved that you receive points when you buy from Birchbox which eventually results in money off products. If there has ever been a minor error with my order the customer service team have always resolved it extremely fast and efficiently. I would definitely recommend Birchbox and have got a lot of my friends hooked already!

Birch box is the worst. I signed up for a free box on Oct or Nov time frame and in doing so I unknowingly signed up for a year subscription to the worst subscription box out there! They will not let me out of the contract. They send boxes that are not worth the what $15.00 we have to pay for them? I pay $25.00 for IPSY and get 5 regular size products. Plus they actually do go by your reviews and your beauty profile when sending products. The Birchbox I received today was so disappointing. All I want is out. I want my subscription cancelled! It can be done! Until then I will continue to leave bad reviews and I will continue to file complaints with The Better Business Bureau which they do not belong to because they have so many complaints filed against them, most of them due to them not letting people cancel their accounts. In the picture is February's box. You would think since it was the month for Valentine's they would do something special.

If you buy the annual subscription when they have a sale then it's not too bad. A lot of samples are repeats. That was even within a 12 month period.

I had several boxes missing samples, but the worst experience was when I tried to buy full size items during a sale. The price in the cart adjusted up ~+$20 at checkout (?!).

I contacted them within minutes and said don't ship, I've been charged completely different prices to those that showed in my cart at checkout. They insisted I needed to wait until delivery and then return. Delivery took ~2 weeks.

THEN - guess how long it took for them to refund me for their prepaid shipping from NC to NY? (oh yeah - I had to request the return shipping label THREE times)... anyone who had 8 weeks is a winner. So in total ~ 3 months to issue a refund. For an order that was confirmed as cancelled within the hour.

Yeah. No.

I was gifted a subscription by my wife, so I tried not to be too negative about it, but it's really just a scam. They charge you almost $20 a month for a few tiny sample size products that the companies would otherwise just give away for free to try to entice you to buy from them. The pictures on the site lead you to believe that the samples are bigger than they are, but they are usually 1-3 uses. They also send out emails promising the ability to add bonus items to your box, but even if you click through immediately, everything will already be "sold out." They are basically selling you free stuff at a massive markup to try to entice you to spend even more money with them. The one good thing is it's kind of fun to get a box each month and open it up to see what's inside. Also, they charge men double what they charge women - I guess it's payback for women's haircuts etc. historically costing more than men's. Overall, though, I would describe it as a complete waste of money.

This company is terrible, awful, horrible. They have no problem charging me for a years worth of boxes but I tried ordering other items and they double charged me once after saying the order didn't go through because my billing address didn't match, I fixed the issue and STILL there was an issue with trying to order another product. Apparently they don't want my business bad enough. Especially since they have no live customer service reps. Get real. It is a website for customer service and it took them 36 hours to get back to me. Buy a clue Birchbox.

I'm not sure what is going on with other reviewers boxes but the 4-5 I've received have been great. No issues billing and it always arrives when they say it will. Decent sizes for trials and only 1 item in 1 box that I really did not like. It's mostly hair face and fragrance items but that's what they advertise. It a great way to try out new products for a low price, and who doesn't like to have a gift waiting for you when you get home.

A long time ago, i had purchased birchbox as a gift. I thought earlier this year it would be a good way to try new stuff while in lock down. Received several boxes. None have actually be used, with the exception of a few products as i cant even tell what they are for or why i would be receiving them as they are nothing i would use. Looks to be like left overs from suppliers/companies, as most would not even be enough 'trial size' to really change products. Worse part is that i bought a 12 month subscription for something that is junk, and now no way to cancel! Oh, add on the BOX IN A BOX waste of cardboard from an environmental perspective. Don't waste your money. Go buy a full size product of what you really want each month! You will be WAY better off.

First, Birchbox is a big ol' scam. The samples are teeny tiny. They allege that you get to choose each month, but unless you spend a lot of money on the site or refer a bunch of people, by the time the choices are rolled out to you, they are all sold out and you get stuck with the sad little samples no one else wanted. The membership sign up claims you'll get choices and/or they'll tailor your box to your preferences, but that is so far from the truth. I get nothing but sunscreen and bright pink blush. Don't waste your time or money.

I get so excited every time I get my email that my box is coming. You get 4-5 samples of brand name products, one of which you can choose out of three or four choices, and you take a quiz to let them know the kind of stuff you're interested in sampling. These are great quality samples too! I always love at least 3-4 of the samples. The $10 comes out of your account on the 1st every month. I recommend this to so many people. I'm their free advertisment!

This was a gift and every month received the same, small sized sample products of CC cream that I never needed. Never received a lip gloss. One time got a full size neon blue eyeliner. I actually emailed customer service and told them about how awful the samples were, that I never asked for CC cream and who wears neon blue eyeliner?! Customer service blamed it on my profile not being filled out correctly. What a crock! I also said every time I received an email to customize my next month's box, the product was always "sold out." This is complete trash marketing gimmick. Save your money.

This is such a wonderful idea. I think $10/month is more than fair for 5 samples of products you will not find unless you were specifically looking for. I have given gifts to friends as well. My only issue - if you can even call it that - is that after you have rec'd several boxes, I wish you could be presented with several options and then get to choose what they ship. I bought several full size products of some of the samples I got. So I did not want to receive samples of the same variety - such as spray leave in conditioner.