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Cynthia M.

Contributor Level

Total Points
95

1 Review by Cynthia

  • Birchbox

2/15/20

Birch box is the worst. I signed up for a free box on Oct or Nov time frame and in doing so I unknowingly signed up for a year subscription to the worst subscription box out there! They will not let me out of the contract. They send boxes that are not worth the what $15.00 we have to pay for them? I pay $25.00 for IPSY and get 5 regular size products. Plus they actually do go by your reviews and your beauty profile when sending products. The Birchbox I received today was so disappointing. All I want is out. I want my subscription cancelled! It can be done! Until then I will continue to leave bad reviews and I will continue to file complaints with The Better Business Bureau which they do not belong to because they have so many complaints filed against them, most of them due to them not letting people cancel their accounts. In the picture is February's box. You would think since it was the month for Valentine's they would do something special.

Tip for consumers:
Do not subscribe! They give out samples you can get by going to the store or website to get. It has been my experience that Birchbox has not used my reviews or my profile when sending out samples. They are definitely not custom fit to my profile. The samples are so small you can't really tell anything. IPSY is a little higher $25.00, but you get 5 full-size products. They do go by your profile and do read your reviews.

Products used:
Samples are to small to do anything with.

Service
Value
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Quality

Cynthia Has Earned 15 Votes

Cynthia M.'s review of Birchbox earned 15 Very Helpful votes

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