Birchbox
Questions & Answers

I've bought a few. I've liked several more enough to buy a full size item but haven't gotten around to it yet because I have enough of a similar product on hand for now.

The issue I've had with them is that their customer service contact information was difficult to locate, so I get it. I had to contact them over Twitter to get it. The email form on the website doesn't do you much good. Try sending an email to info@birchbox.com for a better response. If all else fails, and you can't seem to get them to stop charging you, contact your credit card company, and let them handle it for you.

I work at a credit union. What I would recommend in this instance is canceling the card and then disputing unwanted charges. There is no way for the institution to cancel the subscription for you. However, as I said, we can issue you a new card number and help you dispute the charges that you did not authorize.

You get one point per dollar when shopping in the Birchbox shop. Additionally, reviewing the items you received in your Birchbox earns 10 points per review, and sharing your box on social media also yields you 10 points.