Birchbox Questions & Answers

I've bought a few. I've liked several more enough to buy a full size item but haven't gotten around to it yet because I have enough of a similar product on hand for now.

The issue I've had with them is that their customer service contact information was difficult to locate, so I get it. I had to contact them over Twitter to get it. The email form on the website doesn't do you much good. Try sending an email to info@birchbox.com for a better response. If all else fails, and you can't seem to get them to stop charging you, contact your credit card company, and let them handle it for you.

I work at a credit union. What I would recommend in this instance is canceling the card and then disputing unwanted charges. There is no way for the institution to cancel the subscription for you. However, as I said, we can issue you a new card number and help you dispute the charges that you did not authorize.

You get one point per dollar when shopping in the Birchbox shop. Additionally, reviewing the items you received in your Birchbox earns 10 points per review, and sharing your box on social media also yields you 10 points.

They already raised it, stopped points for reviews on your products you receive, and they are dollar sized products. Their ads sucked me in, as they did alot of people who are now stuck. And customer service could be a little more professional and atleast act like they care about their customers.

If you like goofy small, sometimes TINY, samples of weird products then Birchbox is great. Most products get tossed in the same drawer with my HOTEL sized products collected from our travels. Waste of time and money.

Not at all. Has something for all ages.

I think so..., but you will be disappointed!

You can easily cancel, but do not even get started. It is not worth it. Get IPSY instead, so much better!

Sadly, I've been looking at the reviews of all the big subscription boxes, hoping to find one that's worth the slightest amount of money. Looking at the reviews, it looks like the boxes usually don't come in! I hope this is a different situation, but from what I've seen, It's a rip-off. Even though I've seen comments saying they don't come in, I've seen ones that say if you look at the website, there's an email that sometimes works (Even though I've seen comments that say that it doesn't). Maybe you can try a different company, like ipsy (Even though you should probably read the reviews first before having the chance to get scammed). Hope this can help.