I'm writing this review because After reviewing the previous reviews I can purchase Anyvitem from them. They wanted 73 dollars for a dress but I refuse to be taken
Thanks reviewers for leaving your review.

I ordered a Ted Baker dress that I had been searching for for months. They sent the wrong size so I contacted customer service to request an exchange. Instead they refunded my money and said the dress is out of stock. The problem is, I would rather have kept the wrong size they sent than not have it at all, so I asked if they could cancel the refund because I wanted to keep it. They said they can't and that I have to return the dress even though I can't purchase another in the correct size. It was a terrible experience because I feel I'm an honest person and would like to pay for the dress. So now they're out $130, because I'm not returning it. All they had to do to prevent this situation was inform me the dress is out of stock and ask if I would like a refund or if I would like to keep the dress, but I guess that's asking too much of them.

Canadians beware:

Do not shop at Asos. You will not be able to get your refund from customs as thier website states if you choose to refund your products. You will only receive refund for what you purchased. I paid $613 in customs fees and have not been able to get anything back despite all efforts. No help from Landmark global or Asos.

Your request WILL be denied as Landmark global (the courier they hire to ship to Canada) does not respond to any requests for documentation you will need to obtain your custom refund from thr Canadian Border Service Agency (CBSA).

Terrible company! They should be using another courier but clearly do not care about any of the Canadian customers enough to do so. CBSA mentioned they have so many unresolved or denied cases due to the fact Landmark/Asos have not helped canadians produce the customs documents (proof of import and export) required for them to provide the customs fees refund.

Just shop somewhere else. Not worth it.

I ordered 4 items at Asos. And 2 of them were wrong items. It is a loss of time, to send the items back... and you only get refund 10 days after they received the items!
It is inadmissible to experience errors like those.
I don't recommend ordering from them!

I am a little surprised to see there are negative reviews as I have had no issues with ASOS. I have had quite a few orders in the last few months, taking advantage of their amazing sales. My packages arrive within two weeks, which is fine as i live in very remote part of Australia. The clothing quality is great and the sizing seems to be exact and since I am a plus size I find the range much better than I can buy in shops in this part of Australia. I recommend ASOS to all my friends and believe there is something for everyone, I even got my wedding dress from them.

Starting to totally dislike
Frankly, Asos was my favorite website to shop in, their selection, quality and delivery were on point, but now I am totally loosing my opinion. The deliveries are often late although I have premier delivery and also they are sending the wrong ordered items, I am totally upset I couldn't get my orders on the specified time for my birthday vacation. Biggest disappointment ever and also the customer help live chat are very rude and never give you a solution to the problem, instead they just hover around the question only. The 2 stars rating I am giving is just for my previous experience. Now, I am totally hating it. I used to recommend this website a lot, and now I totally regret it. The standards are going low.

I had to return a pair of sneakers that I'd purchased because they were the wrong size. First I had to pay for the return shipping, then I did not receive a confirmation email when the sneakers had arrived back at ASOS. I tried to contact them three times through their online chat to confirm the arrival of the shoes and my refund, but did not receive any help. After a month of trying to pin them down, I initiated a PayPal case against them. I finally got my refund, but only because PayPal intervened. I will not be ordering from them again.

Asos becam a scam! The worst CRM ever.
They stole my money ($600+). They pretend to have sent the order but are unable to provide me with any proof. The order never arrived and in order not to have to reimburse me they just closed my account. They treat customers as stupid people. They are pure thieves do not order from ASOS anymore.

I bought this item for my boyfriend I know his size but this jeans didn't fit him at all. They were not true to size. I got them they were extremely tight in the crotch and butt to the point where he couldn't sit down. It isn't stretching, the pockets are under the butt. The material is another story. About delivery it supposed to come Apr. 23 it came Apr. 27. My friend ordered later than me and she got her stuff earlier and in the bad quality. For her items Canada Post asked her to pay $18 for delivery and that thing is she paid for delivery when she bought the stuff. For what? That she ordered to her address and she should go to Canada Post to pick it up. So they are delivering wherever they want to and not where we indicated because I got it to my house.
I decided to return my item. In normal internet shops, return are free. Here, not only thing didn't go in time but you also have to pay for the return.
Better safe your money for something else.
So disappointed!

Asos have a product called ASOS Premier which allows you to pay 11.95 per year for all your deliveries, but the catch is that then it autorenews and they don't let you cancel it except within a couple of weeks every year around the renewal date. They have gotten a couple of years of fees from me without me noticing, now that I want to cancel it, oh sorry, can't cancel until it is my renewal time - once per year. I explained I do NOT want a refund, just for it not to be renewed and me auto charged in May. The reply is there is nothing they can do, and when I am charged in May I should get back in touch. It's appalling.

My first 2 orders from ASOS were on point. However, my 3rd and 4th and 5th orders were $#*!! They looked like pieces of $#*! sewn together and thrown in a plastic bag. BUT! My last order 3 weeks ago was absolutely perfect. I just ordered another dress and hope and pray it's as beautiful as my last order or else I will never from ASOS again. It's miss and hit with ASOS, so be careful!

The time of sales is my favorite one, usually it is about holidays, of course, because such marketplaces as Asos create very tasty discounts on trendy attire.
Not only can any person shop here classical shirts, shoes, jackets and whatever, but also have an opportunity to get some gifts for closests. For instance, I shopped here Calvin Klein wallet as a present for my father. The shipping was as usual seamless and fast. Well... not really-really fast, but certainly according to the information stressed on the site.
Both men and women can find something up to their tastes, and it's the best way to buy clothes not going out.

I have ordered 3 (lingerie) items worth $95. My order clearly stated it was a FREE shipping. However, when my order arrived ( in good condition and sizing) I had to pay $16 to the post office clerk
I asked what the charge was for and I was told that Asos charges shipping cost!?!
I am very disappointed with their false Free shipping advertisement on the website and I won't be buying from Asos again.