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Awful company and customer service. Ordered leggings two weeks ago and still haven't received them. Had to send 3 emails and call. When I called, I was told my the woman that "I'm not qualified to help you." Are you kidding me? She then said they don't know where the pants are!
Now I have to dispute with my credit card company. I will never buy from here again!
What a nightmare dealing with this company. Bought an item 10 days ago and it was supposed to arrive on the 29th. Emailed customer service and never got a response. Messaged them on FB and was told to now wait 9 more days!
Ugh! Now I have to contact my bank, dispute, and get a new card ordered. What a joke.
Jennifer M.'s review of BareNecessities earned 8 Very Helpful votes
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This company is a joke. Easy returns? I don't think so! I've had to return twice now and each...
Sent me the wrong size, returned it, to get the correct size, they sent me the wrong size again....
Hi Jennifer -
We sincerely apologize for any inconvenience you encountered when attempting to place an order for leggings on our site. I am so sorry to hear that your inquiries were not responded to in a timely manner, since our Customer Service Team generally replies instantly to every e-mail received during business hours. All of our associates are qualified to help you, so if you spoke with someone who stated otherwise, I'm concerned that maybe you didn't actually reach our Customer Service Department. I hope that if you need any further assistance with your order, you will call our Customer Service Department at 1-877-728-9272 or use our Chat feature that is available on our site. We would appreciate the opportunity to rectify any issue that occurred with your recent order, and hope that you will return to barenecessities.com so that we can make every effort to fulfill your intimate apparel needs in the prompt and courteous manner that we strive to provide to each and every customer.