Appleseed'sReviews 207

This is a high-risk company. Avoid them. Their clothing is sometimes two sizes larger than listed on their site and even as labeled on the clothing. Their "size guide" is useless, since they state what the correct size SHOULD be, but they ship items that do not conform, other than being labeled as though they are the right size. If you were in their store, you would have to try on all sizes of an item to find one that actually fits. Unfortunately, doing this over the internet is impossible and Appleseed's will ALWAYS deduct outbound and inbound shipping costs with EVERY return - even though they are responsible for selling mislabeled products. This means that you cannot return any items without losing about 35% of your money.

Ordered merchandise from Appleseed's; and, signed up for their Appleseed Plus thinking I was getting priority benefits because of my patonage.

I found 2 months later I was being changed $14.97 a month for this "service". Nothing in the literagure indicated there would be a change, and certainly nothing to say it would amount to over $175.00 annually.

This for 20% discount on purchases; free shipping; and, advance notificaitons or products.

Unless you purchase over $1,500.00 worth of goods from this organization this is sort of a major rip off.

They were very fast to cancel the "subscription" which indicates to me, this is a scam many of their "customers" have discovered and cancelled as soon as they realize they were being charged for shopping at Appleseed's.

If you have signed up for the Plus benefits, check your statements.

I ordered a dress for an upcoming wedding that when I received it it was too large, so I sent it back and placed a new order over the phone that same day. I was told it would take 3 business days to ship, then 5-8 business days to arrive. When I look online at my order status it say "in process". I have emailed and called customer service several times in the past 11 days and have been told the same thing, 3 days to process and 5-8 days to receive. I spoke with a customer service rep 3 days ago who said there was "a problem" but she could not tell me what it was, and now we are back at "day 1" and the item was "on the truck". Today when I check the order status it tells me the item is temporarily out of stock! I am very disappointed and will NEVER ORDER FROM APPLESEEDS AGAIN!

I am going on cruise in a few weeks and from the pictures of clothing on website I was excited to order a few pieces that I thought would look great. I also purchased enough items (over $100) to qualify for free shipping. When I got the clothing, nothing fit correctly & everything was a far cry from the photos. I returned everything as new with tags & used their what I assumed was their free return label but was told after receiving that they would charge for using their label $9.99 What a joke! I will never buy anything from Appleseeds/Blair again. Beware shoppers. Their clothing is not sized nor made correctly. I wished I had read the reviews before buying. I felt conned.

I had an issue with their website not taking a promo code I had received in a flyer included with my prior Appleseed's order. The website would not take it. I tried calling Customer Service three times. Each time I was placed on hold for over 10 minutes and no one ever picked up. I emailed customer service and the response could have been written by a computer, it was a broad response and did not address my specific concern at all. After purchasing from this company for several years, I have asked to be taken from their mailing and email lists and will not purchase from them again. Their website claims "outstanding customer service", what a joke!

I have ordered winter silks products for decades. I got a full silk slip for Christmas(2018) And imagine my surprise it barely fit. HAve a previous one and it fits fine. I should have known. Blair bought Winter Silks. Products will become junk now. Now you can't even buy the slips. Class and quality out the door. HAve bought From Pueblo Traders and Appleseeds. Som good some poor. Norm thompson used to be good. What happened to our anti-tryst laws?

I have had the same experience a number of times. Appleseed's makes a product sound comfortable, well-made, and flattering. When it turn out to be none of the above, they refuse to pay the mailing charges to send it back. Next, the infer that they might not take it back.

Inferior company to deal with online. I assume they mainly exploit older people. Sad.

I bought product # ASA******* Popover top with drawstring cream/black. Ugly and ill-fitting. Cheap fabric.

I just rec'd my first order. I paid $8.99 extra for expedited shipping... which their catalog order form clearly states as UPS 3-Day Shipping... in order to have the pkg delivered by UPS and not the Post Office (I have an account with UPS that automatically diverts my pkgs to their local office for me to pick up. The Post Office just leaves them on the doorstep and they get stolen). So what did they do? They sent it via DHL hand-off to the Post Office, and I was informed it would be delivered today! So in order to avoid a stolen pkg, I had to cancel appointments and stay home. When the pkg arrived, I waited 25 mins to get through to Cust. Svc. To request a refund of the $8.99 because I did not GET UPS 3-Day Shipping. Both the rep and her supervisor refused because "UPS wasn't the guaranteed shipper" despite what's printed in their catalog (see photo)! The supervisor said "the package arrived on time and besides, we're not responsible for misprints." It wasn't a misprint, Mr. Cruz, and you know it. So even though I reminded him that I was a new customer, and that I was making a reasonable request, he refused to refund me the $8.99 saying "we'd never be able to recoup it from the shipper." Like I care! Appleseed's lost a customer. Try recouping THAT.

Rec'd wrong item and called immediately as i needed it for a certain date. Half hour wait for customer service and no one came on line. Tried ordering line and got someone immediately. However, i was 5 minutes past the fed ex express shipping deadline and they could not help me. Also, if i wrote rec'd wrong item on return label and there is not space for that! I might be able to avoid the return fee. Even a supervisor was unwilling to help.
Do not order from this company

Horrible customer service! They never shipped an order I placed for a Christmas gift, saying it was due to the shipping and billing addresses not matching. They claimed to have sent an email asking me to confirm that they should proceed with shipping, but I never received one. They also claimed to have sent me a letter. I never received anything from them. I've had nothing but problems dealing with them in the past. Now my mother has no gift. I will never order from them again! I actually asked them to go ahead and ship the item that they were sitting on (even though they told me it would take up to 8 more business days). Instead of shipping it like I had asked, they cancelled the order. NEVER AGAIN!

Their clothing is NOT true to size. An item I purchased was marked as size 18 and it just barely fit a friend who's a size 12. It is almost impossible to get a person in Customer Service. Their phone menu leads you down many different rabbit holes, many times to a dead end. When I finally reached Customer Service, I was told that when I ship back the item, I wasn't going to be charged the cost of the return postage because the defect was on their part. When my credit card bill arrived, I saw that I was charged the $9.99 cost for the return shipping. I called going through another phone menu maize and was told that I would be reimbursed. The following month my credit card bill arrived and I was not reimbursed. I just got off the phone with Customer Service and was told that they were not going to reimburse me because I ordered size 18 and they sent me size 18. They have a very bad return and Customer Service policy.

I ordered 3 items (tee shirts) from Appleseeds for 66.00 and change. I returned them as I did not like the quality within 60 days as is their policy and used their pre-paid label which resulted in a 9.99 charge against refund OK understood. But when amex posted the return amount it was only for 43.00 and change. So they charged me 23.00 and change to return goods (not one item even cost this much) absolutely a ripoff and unethical business practices. Additionally they charged me 1.97 and 14.97 as recurring charges for a VIP program I did not authorize. Amex would not help as they said it was recurring charges but could produce no signature for it. After calling Appleseeds they finally refunded VIP charges but no such luck on returned merchandise. Will never buy anything from them again and I would recommend that if you do buy from them be aware of their unethical business practices.