I have had the same experience a number of times. Appleseed's makes a product sound comfortable, well-made, and flattering. When it turn out to be none of the above, they refuse to pay the mailing charges to send it back. Next, the infer that they might not take it back.
Inferior company to deal with online. I assume they mainly exploit older people. Sad.
I bought product # ASA25525 Popover top with drawstring cream/black. Ugly and ill-fitting. Cheap fabric.