Jamie S.

The 4 sweaters I ordered are soft and good quality. I had to cancel an item before it shipped and the customer service rep was helpful and kind.

Dishonest company from China. Very long wait times for shipping. I ordered a cardigan on 10/17 and after ten days I emailed to find out the status of the order. They said they were out of the item and instead of refunding me (they charged my card on the 20th without shipping it,) they said I should pick something else from their store. I didn't want anything else so I asked them to cancel the order and refund me. Then 3 days later they replied that they were shipping my order as they miraculously found the item. The tracking number they sent cannot find the item.