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1 Review by Patty

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Horrible customer service! They never shipped an order I placed for a Christmas gift, saying it was due to the shipping and billing addresses not matching. They claimed to have sent an email asking me to confirm that they should proceed with shipping, but I never received one. They also claimed to have sent me a letter. I never received anything from them. I've had nothing but problems dealing with them in the past. Now my mother has no gift. I will never order from them again! I actually asked them to go ahead and ship the item that they were sitting on (even though they told me it would take up to 8 more business days). Instead of shipping it like I had asked, they cancelled the order. NEVER AGAIN!!

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