Appleseed's

Website is "fouled up" --- when trying to order long-sleeved cotton both mock and regular turtlenecks, the colors available with size would not populate --- I had to confirm orally what colors I would be getting by calling a phone CS rep.--- Then shipping and tracking fouled up --- tried to order in-stock items Dec. 3, but due to challenges of getting accurate info, did not get order in until Dec. 7 --- should have arrived max in 7 working days (which would now be only a week before x-mas) but when I got tracking # did not show items had shipped when I checked 3rd week of Dec. --- spent about an hour on phone with one rude, dismissive CS rep, trying to get accurate info re status of order, finally asked for a supervisor who gave it to me straight that due to glitch order had not shipped. She was polite and apologized but did not volunteer any compensation for my "inconvenience" so I asked for a $20
Credit, which she gave. Order finally arrived, I think x-mas eve but 1 top was wrong shade of blue. Since then I have spent hours returning and trying to get a credit for returning this item and getting a credit for RMA shipping of an additional $8.49 --- trip to P. O. several phone calls and only today was able to get a credit --- 2 months after originally trying to order! Also, this is not the same company that used to be. The "classic" good quality fine cotton knitted tops is no longer --- the fabric is much lesser quality, tops run short and "skimpy" for size (I take a med 10-12) --- had ones sent were smaller than previously ordered ones from a few years ago which I still have. So, my advice is avoid this company like the plague!
My experience was a stressful nightmare!

Totally inept company. Ordered a full red matelasse coverlet in Nov. For $29 (I'm a highly-experienced online shopper and know how to select the item I want). Received the matelasse dust ruffle instead. Called Customer Service and she was very nice but said the coverlet was now out-of-stock. I returned the dust ruffle and after quite some time, got my refund. Fast-forward to Jan. When I see the coverlet is available again (for $39 this time). I still want it, but am leery of getting the wrong item again so I 1) Chat online to a rep and 2) Call Customer Service before placing the order to ensure that if I click on that item that I will receive the right thing this time. They both assure me that I will... that the item number displayed matched the coverlet, even though it is the same item number as the dust ruffle I received back in Nov. (they tell me now that one was mislabeled). Guess what? I receive the item and it's the dust ruffle again! Grrrrrrr... I call Customer Service and ask them what the heck is the issue. They try to blame me, saying I clicked the wrong item. No way, people. I suspect that the button on the coverlet is actually linked to the wrong item. But in any case, I'm soooo done with these people. If I could rate them with a zero star, I would. Even if they refund me, it's not worth the hassle of returning the item and waiting for the refund... plus not buying what I want elsewhere, before THEY sell out of them (which happened back in Nov... not sure why everyone else wants the exact same thing I do... but it appears so). Be warned people... I won't give anyone a bad review that doesn't totally deserve one. But I gave these guys two chances at the same exact thing and they blew it both times.