To my knowledge they have been associated with Blair and several other companies. Ive had great service with them ordering and reordering different sizes and getting a quick refund. I returned items on my own, not with their label and saved a couple dollars that way. Thank God I was lucky because all these reviews sound awful. I did get free shipping so returning one item out of three was $7, but since the dresses were on sale for $17 from $70 I cant complain. I got my return credit in a week. Ive tried to review my dresses, but cant figure out how after searching their website.