ZulilyReviews 4,523

I love this site and the variety of items it offers. My only negative about the site is returns. I would much rather have a refund in the method I paid than a store credit. We must be loyal shoppers if we are willing to pay shipping and return shipping fees, when there are so many other sites out there offering FREE shipping AND FREE RETURN shipping. We don't want to make a return but when the item doesn't fit... I have learned not to buy clothes or shoes from Zulily as these are items I need to try on before I buy.

I have been a loyal Zulily customer for a few years now, and I have found so many amazing deals for myself and my family that I plan to continue to be for many more years. I am more than happy with the customer service I have received when I have encountered a problem. I do wish they offered free returns, but with the low prices I get when purchasing, I do understand. Some of my favorite brands are not as reasonably priced as they once were, but there are still many that I am able to save substantially with. I look forward to receiving Zulily packages in the mail!

I used to love Zulily. For 6 years I purchased items from them at least every week, sometimes more than that. And they were wonderful, well made, true to the size guide and true to the description. But a little over a year ago that all changed. Nothing is well made or true to the size guides anymore. When it started getting to the point that i was having to send so many things back that were incorrectly made and being charged for restocking and shipping to point it was breaking me and I wasn only getting back a very small fraction of what of paid, I quit "cold turkey". I'm still sad, but at least now I have more time for finding quality merchandise. The only thing this company has going for them is their Customer Service reps and they are the best of the best. Hands down, without a doubt, the BEST!
Just take a word from the wise though, if you want junk and don't expect to get your money back if you return your purchase, by all means, go to Zulily. As for me? I'm going to Poshmark, EBay, Etsy... and the list goes on!

I feel prices have changed since I first starting ordering. You have to look for the DEALS. Minimal places to shop where I reside and there isn't much I cannot find on Zulily. Shipping I Feel is getting to me a little quicker than in the past and that I like a lot. Returns SUCK I feel if there is something that needs returned I lose $$$ on so I just do NOT do it. Customer Service is 99% of the time awesome. Just in a great while you will get a rude Rep. I just learned to hang up on them and call back. The one thing I would like to see is FAR BETTER SIZING GUIDES. Also just today there was a Dash For the Deal. I got right on when I got the email... everything was already gone. I myself would like to get a Text message showing these when they on line.

My granddaughter today told me "Grammy, you just love Zulily, don't you?" I told her, "Yes, I do." She was showing me shoes a family friend had gotten her for $60+, and I told her she could get 2 or 3 such pairs on Zulily for that price. I don't get everything from Zulily, but I do a lot of my shopping there. Your money really stretches to get really nice stuff - clothes and shoes for all, toiletries, housewares, linens, etc., all at very good prices. So, yes, I do love Zulily. And their customer service is pretty awesome, too!

Zulily is awesome! I do basically all my shopping on this site. From clothing to houseware and everything else, you can find it here. The quality of the products are usually top notch. With just a few exceptions. The pricing is very reasonable and cheaper than most Amazon products. If I was to change anything, it would definitely be the length of time I have to wait after I make a purchase. I think if Zulily could improve in that area, they'd be a better contender to their market counterparts.

I've been using Zulily for quite a few years for many purchases- shoes, grandkids clothes, household items, Christmas items, purses just to name a few. Overall I've been very satisfied with all but a couple clothing & shoe purchases & that was a sizing issue. Their customer service is always great at least in my experience- the only issue I would have is a couple times items have been ordered & later cancelled because they weren't available but no company is perfect. I hope they continue to offer great merchandise at affordable prices!