I love this site and the variety of items it offers. My only negative about the site is returns. I would much rather have a refund in the method I paid than a store credit. We must be loyal shoppers if we are willing to pay shipping and return shipping fees, when there are so many other sites out there offering FREE shipping AND FREE RETURN shipping. We don't want to make a return but when the item doesn't fit... I have learned not to buy clothes or shoes from Zulily as these are items I need to try on before I buy.