Zulily
Questions & Answers

Nope... no returns accept and good luck on getting a refund. Stay away from this site.

No. No returns, no exchanges. If you don't like what you get, you have a few choices: throw it out, give it away, donate it, or resell it (on eBay, Craigslist, etc.). I strongly suggest ordering ONLY from brands you know very well and only if you're certain of their sizing, materials, and workmanship.

Nope. You're stuck with whatever you buy from them.

It's a big waste of time and energy to shop with this company, especially so when we know there are so many other companies that will work with you to your full satisfaction. Don't shop at companies that do not treat you well! I ended up with some kitchen products that I really don't need or want JUST so I don't lose my money.

No they won't take your return because they Don't have return policy. You have to follow the size chart unfortunately

I returned a dress because I didnt think it looked like it did on their website. They sent me a label, I sent it back... they do want the tags & original package, and did charge me shipping, but put the balance of the credit on my account. Considering I just had to drop it in the mail box, it was better & easier than other websites. It took 2 emails... I don't get what everyone has a problem with unless they don't shop a lot online. Maybe because I can't afford higher end websites! I thought they were reasonable.

I was told no returns are allowed. I wasted close to $100 with this site. Nothing I order was useable. I have never in my life seen such poor quality. I believe these items had to be made with child labor and with the cheapest quality fabric ever.

No. There are no returns. I ordered 2 pair the size I wear and I received the size I ordered but they are at least 1 1/2 size larger than if I bought them in a store.
The best thing to do is not order from this site at all. They are scammers and the quality of their clothes and shoes are crap.

I've received shoes that said 6-1/2 women's but were very small so I called Customer Service and they sent me the correct size and sent me a shipping label for free shipping telling me that this was not my fault since there was nothing stating that this brand runs small. I think like with any company sometimes you just need to call back if your not happy with the person you spoke to or ask for a Manager.

I don't want to sound to harsh but - buy elsewhere. Trust me on this one. I have ordered muk slippers and that's a brand I know so I figured they couldn't screw up to bad... Well, I was wrong. They arrived in mail over a month later and they looked NOTHING like what was in the picture on Zulily site. Forget about it... Buy from someone else.