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23 Reviews by Stacey

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Universal Standard

Universal Standard

I bought a few things from Universal Standard and didn't like any of them. When I went to their website to review the items, I was allowed to review only one out of four. I posted a well-thought-out, completely fair two-star review for their weird, poorly fitting Lisbon Tall Boot, and they never posted the review. Ever wonder why all of the reviews on their website are 4 or 5 stars and RAVE about the products? Yeah, me too. Now I have personal evidence that it's because they don't post low reviews. Which means I'll never buy one more thing from them. (Not that difficult as I didn't like their clothing anyway).
Container Store

Container Store

Years ago, I worked at a Container Store and the company had an incredible return policy. Customer service was amazing, and if something went wrong with your purchase, they'd make it right by fixing the product, exchanging it, or refunding your money. Everything was (and still is) obscenely overpriced, but I'd justify it to myself as if I were buying an insurance policy, because what could possibly go wrong that CS wouldn't fix?

Well, welcome to 2019, because they've changed their policies. The guarantee that used to be for the lifetime of the product is now for four months. Yup. You'd better hope that your purchase doesn't break or fall apart in more than 120 days. That was the exact wording from their customer service department when I tried to return the junky steel shopping cart, which completely FELL APART at about 6 months of age. "We guarantee our products for 120 days. Sorry." Well, I guarantee I'll never shop there again--not at these prices. Farewell, Container Store. Very sad to see you go the way of LLBean and other companies who've decided that the bottom line is more important than customers.


SlingTV is a good concept and it would be fantastic if it worked properly. I have so many buffering problems that it's nearly unwatchable. I have tons of bandwidth and can stream other services on multiple TVs and other devices concurrently, so I know it's not a problem on my end. SlingTV channels also get stuck in an ad loop, where the same ad will play over and over, 30 or 40 times, for 20 minutes or more, until I just give up and watch something on Netflix or Hulu. This is unacceptable for the price. But here's the kicker: SlingTV has NO CUSTOMER SERVICE. Zero. No customer service of any kind. They pretend to have chat, but their chat is a bot that mines your inquiry for keywords and throws up canned responses. It's infuriating. There's no e-mail, no phone number, and no one replies to inquiries on their Facebook page, either. So if something goes wrong, you are SOL. No remedies, no refunds. I recently fell for their latest scam, where you pay upfront for three months' service and they send you an AirTV antenna and amp box. Well, if you guessed that the AirTV setup didn't work, you win the prize. And there's no way to speak with anyone or cancel my service with a refund. This incident is the end of the road for my relationship with SlingTV. There are SO many more worthwhile streaming services to keep banging my head on the wall for SlingTV.
Imperfect Produce

Imperfect Produce

What a massive disappointment. I read all the great, glowing reviews, signed up, eagerly anticipated customizing my first box, was thrilled to get up this morning knowing I'd get to tear into my first box...yay!!!! And I got...NOTHING. Yup. Nothing. Called dispatch and got VOICE MAIL!!!!! Really?!?!?!??! Cancelled immediately and didn't even get a real message from a real person saying "I'm sorry," just some canned cut-and-paste BS. Won't be back; don't recommend.
Interior Define

Interior Define

Never, never, never give this company your e-mail address (or any other personal information). They will stalk you for life. I've been trying to get rid of their obnoxious e-mails for a year and a half now! No matter what I do, they won't stop. They're these fake "personal" e-mails from "designers" that want to help you choose furniture, and THEY WILL NOT LEAVE YOU ALONE. Beware!!! Don't give them your e-mail!!!


I've sent three different messages to this website asking about my order--one on their website, one on their Instagram feed, and one in reply to a marketing e-mail (which was marked "you can reply to this e-mail for help"). Where is my order? Has it shipped? What's the tracking number? I've gotten ZERO responses. There is no phone number. They are essentially unreachable and once they have your money can to anything they like. Today I got an e-mail telling me their website had been redesigned and that I had to log in to create my account, and when I did, there were no orders listed. Again, where is my order? Why won't anyone reply? I'll give them another two days and then I'll contact my bank to do a chargeback. What a load of disappointment. Beware.


I never thought I'd be leaving negative reviews for Target, but I've had so many bad experiences with them lately!

Let me begin by saying that I've put together at least a dozen pieces of DIY furniture in the last few years, and I've never encountered such flimsy, poor-quality, junky furniture as I have with the items from Target's "Industrial Collection." I ordered the chair, the tall bookcase, and the desk, and all were returned.

The "wood" parts, which of course are not really wood, absolutely reeked of formaldehyde. There were warning stickers on every piece about the danger of breathing it in or even touching it. How is it okay to sell this crap? If you have chemical sensitivities, are pregnant, or if small children will be using these pieces of furniture, I strongly urge you not to buy this stuff. The metal parts were super-thin and could be bent with my bare hands. The hardware, many pieces of which were missing, was made of a cheap, soft alloy and all threaded pieces (screws and bolts) strip easily. But what ultimately made me return everything was the fact that the pieces don't fit together, and holes didn't align in many spots. And I don't mean by just a small amount, like if you push the pieces together you can get it to work. I mean INCHES apart. I spent two hours on the bookcase before realizing that the shelves can't be attached to the upright posts because the holes on the shelf frames are in the wrong spot!This was a terrible experience. It put me off DIY furniture for good.

But what really topped it all off was the horrid customer service. Target refused to pick up the furniture because the pieces weren't in the original boxes. I wasn't about to spend another two or three hours taking everything apart and trying to fit all the parts and pieces of styrofoam back in the boxes! So I had to take this junk back to Target on foot with a hand truck (I live in Chicago and don't have or need a car). Did I mention the closest Target is a mile away? Never, never, never again will I buy anything other than groceries at Target. I'm also convinced that all the good reviews on this "Industrial Collection" stuff are fake.


Today I reviewed a product that I purchased online from Costco. It was thoughtful and very useful and carefully described the problems I had putting the item together. It also gave the product only two stars. A couple of hours later, I got an e-mail stating that Costco does not allow reviews that "direct business away" [their wording] from Costco. Which logically would mean ANY review that wasn't glowing and positive. To me, that's admitting they don't post negative reviews.

Nice to know. Thank you for the information, Costco. I will now no longer bother to read any of the reviews on your products, because they are admittedly geared toward positivity and do not reflect any negative features.


It really pains me to trash a cute cat-related site (I love cats and all cute cat things), but when a merchant won't post a perfectly valid, rational, thoughtful bad review, it really chaps my butt. I wrote a 2-star review for one of their items and they did not post it. This is so scammy!!! It infuriates me when sites pick and choose only the best reviews.

I purchased several toys for my kitties. I was STUNNED by the high prices--$14 for a little stuffed cloth cat toy?!? But they were cute, and Meowingtons kept slapping coupon codes on the screen until I got one for 55% off, and I thought well, that's not bad. Less than $7 for this cat toy and it's probably great! That's why it costs so much, right? (Isn't it amazing how high prices make us think that? Every time!)

So I ordered the stuff and to their credit their shipping was reasonably quick. But the toys were so small! I opened the package and thought...what?? They're tiny! If they really did contain catnip, it wasn't much. I couldn't smell it and apparently neither could my cats. The toys are still laying on the floor untouched a week later. I guess I'll throw them out eventually.

WAY, WAY, WAY overpriced, clearly just so they can offer 40%, 50%, 60% discounts--they really prey on discount psychology. And they won't post poor reviews. You had a chance to impress me, Meowingtons, and you blew it.


I used to be crazy about this brand. Back in the 1990s, when it was very hard to find EF clothing, I'd order from stores on the other side of the country just to get her stuff. Gorgeous fabrics made into high-quality, beautiful clothing that lasted for years. I was happy to fork over piles of money for what was easily 250 pieces over the last 2+ decades. Then, a few years ago, I began to notice poor stitching, ordinary fabrics, and, above all, awful customer service. No one answers the phone, returns take an eternity, and they rarely reply to e-mails. The last 10 pieces or so I purchased have shrunk, fallen apart, developed holes, or fallen victim to other serious quality issues. What will be my final piece of EF was returned last week: After three wearings and one careful hand wash/dry flat, the side seams on a cardigan just...came apart. And they refused to give me my money back; I could only get a store credit. Unreal! I would have happily kept it if it hadn't FALLEN APART!!!! Then I saw on the EF website that they are taking clothing that has been *returned* to them, cut it apart, and sewed it together to make horror-show modern-day madras-type clothing that is not just hideous, but hilarious--I forwarded it to friends and we laughed for hours. This is the end, Eileen. You went out with a whimper.


WOW!!!!!!!!!!!!!!!! $10 per serving?!?!?! Really???? I feel like I've been punked. The meals started out somewhat bad and went straight to tossing everything in the trash untasted (the appearance and smell were all I needed). I read all the good reviews here and thought, Say what?? I was seriously pissed that I perfectly good money on this garbage, even at the introductory rate. Freshly has ruined meal kits for me.
Industry West

Industry West

If you decide to order anything from them, be very, very careful to check your total in your cart before purchasing. I've found that the prices of more than half the items I put in my cart were 50% higher than the price on the item page. It's been doing that to me for months. I tried to contact their (useless) customer service, but no one even bothers to reply--way to keep people happy, Industry West! They also do not allow reviews or customer posts on their Facebook page (no surprise there--who would have anything good to say?). I wouldn't give them a dime if I were you.


The first recipe from my first box was AWFUL. I was so disappointed. Lots of money for low-quality ingredients. The photos on their website are pretty and appetizing, but don't fall for it. You can do so much better on your own. I asked for a refund and was refused. Cancelled my subscription before they could take more of my money and send more of this crappy food.


I ordered eight pairs of Shadowline panties from this company and they began to fall apart immediately. When I got them I suspected that they were seconds based on the terrible cutting and sewing--the stitching missed entire parts of the cotton panels and the edges of the cut pieces were ragged and choppy. I wore them two or three times--I had them just three weeks!--and they began coming apart. I called for a refund and they refused. They said they can't take back anything that's been worn or washed. I understand that they can't do that if you change your mind, but these FELL APART! Within 3 weeks! That's absolutely unacceptable. I will never, EVER spend another penny at this company, and neither will my friends if I have anything to say about it. Wilma's pathetic response below is all you need to know. They sent me inferior merchandise and will not issue a refund for it. This is what they do; I mean, just read all of these awful reviews. Wilma, I think your parents are spinning in their graves over your choice of career. Her Room, you will never have another chance to rip me off.


Ordered a pair of frames without lenses (my local optometrist was going to put lenses in them because I use a high-index specialty progressive lens). Got an e-mail a week later saying it would be another six weeks before they'd ship. What?? Six weeks?? On top of that, EZContacts charged my credit card immediately, which is against card-issuer rules. You can't charge the credit card until the item ships.

I sent an e-mail to cancel the order and refund my money, which they seem to have "misplaced." Called their 800 number and was put on hold immediately; an automated voice told me that I was "caller number 35." Sure! I have time to wait on the effing phone for two hours! I'm going through hell trying to get my money back and will most likely have to do a chargeback through my bank. HORRIBLE service. I strongly advise staying away from EZContacts.
American Consumer Opinion

American Consumer Opinion

Fifteen years ago, American Consumer Opinion was a lot of fun. I got tons of items to use and review, like dishwasher gel, cat food, cereal, perfume, shampoo and conditioner, etc. I also got lots of different and fun surveys. They've devolved into occasionally sending a "screener" survey that gets me nowhere and is worth almost nothing to complete. It took months and months to collect enough points to cash out (there's a 1000-point/$10 minimum), and when I did, it took six months to get my money--via PayPal!! How hard is it to send money to PayPal? Six months? Really? And I NEVER received my last payment of about $40. I deleted my account.


A few years ago, I received a catalog from Fingerhut and a letter stating that I was "preapproved" for a couple thousand dollars in credit. I should know by now that "preapproved" = "we're about to rip you off," but I applied anyway because I really needed a new laptop. Instead of enough credit to buy one, I received a letter in response saying that I had qualified for only $100 in purchases. I laughed and shredded the letter, thinking that was the end of it.

Fast-forward more than four years: I now have a negative mark on my credit report from Fingerhut that states I "purchased" $100 worth of merchandise on credit AND NEVER PAID FOR IT. I never purchased one cent's worth of anything from these scam artists. I am working with the Consumer Financial Protection Bureau and the FDIC to get this resolved, but in the meantime, it has lowered my credit score and resulted in many wasted hours writing letters and making phone calls.

If I were you, I would treat anything from Fingerhut as radioactive. Throw out anything you receive from them, and resist the temptation to apply for their "credit" program. It's NOT what they say it is.


J. Jill's steady decline continues. Every piece of overpriced clothing I've purchased from them after 2000 has fallen apart rapidly. Anything knit is full of holes within 5 washes. Their prices are obscene, their shipping and handling fees are among the highest you'll ever find, and their return policy is pretty much nonexistent: You can return something that you don't like, but only if it's "unworn, unwashed, and still has the tags attached." Because that's how you find out if you like a piece of clothing--don't wear it, don't wash it, and never take the tags off. They will not take anything back that disintegrates, which is damn near everything. I remember back in the 1990s they had some lovely, feminine pieces in velvet, gorgeous embroidered blouses, and sweet homegoods. Take a look at their clothing line now. Sixty cardigans that are based on the exact same shapeless-sack pattern; horrible prints; t-shirts that (sorry to beat a dead horse here) just FALL APART.

How do they stay in business?


Anthropologie is one of those websites that won't post negative reviews. I reviewed one of their el-cheapo "trinket dishes" that I bought for a co-worker; I gave it one star because it is deceptively described on their website with their typical handmade, "artisan," one-of-a-kind jargon, but when I received it it had a MADE IN CHINA sticker on the bottom and was packaged in that flimsy cardboard that they put stuff in when it makes a long, long transoceanic journey. It was mass-made Chinese crap, in a nutshell. This happens with a lot of their stuff. Their branding and graphics and store layouts will make you think you're getting something very special when you're not.

Posting only good reviews is deceptive and a very poor business practice. I do not trust any store that won't post a bad review. I can understand editing for profanity, etc., but if a product deserves a one-star review, it should be posted.

Other things about Anthro that piss me off: No clothing they carry will fit you if you're bigger than an 8; the jewelry they carry is total crap (mostly from at crazy prices; their shipping charges are WAY too high, especially since they use that awful Fedex-to-the-Post-Office scheme, which also makes shipping very slow; and customer service is poor to nonexistent. Anthro is all image and little substance.


I've always hated Macy's, but I ordered a pair of boots from them last month because I couldn't find my size anywhere else. The boots did not fit--weren't even close!--so I sent them back and waited, and waited, and waited for my refund. Two weeks after tracking stated the package had been delivered to them, I get a gift card in the mail! A GIFT CARD?!?!? Man, I was HOT. I never asked for a frigging gift card. So I called their "customer service" (I use that term loosely) number and navigated their unbelievably aggravating phone tree and finally got someone on the line, who hung up on me almost immediately. Called back. Same thing. Called back a third time. Same thing. And I hadn't gotten three words out of my mouth, so it couldn't have been because of anything I said. Then I logged on to my Macys account online and discovered that for some reason my entire order history was gone. I'd made only that one purchase in 2015, but that one was gone, as were all my orders from previous years. WTF? I can't reach anyone without the line going dead. So I'm stuck with this damned card that I don't want to spend at their awful stores (the State Street store here in Chicago is an unspeakable dump), and no way to get my money back. I am so damned pissed. I've said it before, but this time I mean it: NO MORE MACYS.

And then there's this:

Stacey Has Earned 93 Votes

Stacey H.'s review of EileenFisher earned a Very Helpful vote
Stacey H.'s review of J.Jill earned 13 Very Helpful votes
Stacey H.'s review of American Consumer Opinion earned 4 Very Helpful votes
Stacey H.'s review of Anthropologie earned 8 Very Helpful votes
Stacey H.'s review of HerRoom earned 2 Very Helpful votes
Stacey H.'s review of Costco earned 4 Very Helpful votes
Stacey H.'s review of Plated earned 4 Very Helpful votes
Stacey H.'s review of Meowingtons earned 3 Very Helpful votes
Stacey H.'s review of Blackwing602 earned a Very Helpful vote
Stacey H.'s review of Target earned 2 Very Helpful votes
Stacey H.'s review of Freshly earned 2 Very Helpful votes
Stacey H.'s review of Zulily earned 23 Very Helpful votes
Stacey H.'s review of Industry West earned 2 Very Helpful votes
Stacey H.'s review of American Consumer Opinion earned a Well Said vote
Stacey H.'s review of FingerHut earned 8 Very Helpful votes
Stacey H.'s review of LifePoints earned 13 Very Helpful votes
Stacey H.'s review of FingerHut earned a Fraud Buster vote
Stacey H.'s review of Macy's earned a Very Helpful vote

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