ZulilyReviews 4,523

I really do love the daily emails, and am learning which products are worth the buy and those that are not. I have had to return a few things lately and the returns have always been accepted and in some cases when the product was lacking quality, a full refund and no shipping required.
The customer service is excellent. Stay with quality products. Many of the made in and shipped directly from China clothing has been really awful, not the quality Zulilly should offer. Name brands, discounts is the way to go.
I do not care for the length of time it takes to ship some items but that is a choice I can make if I want to wait for it. Overall, I am learning what to buy and what not to buy on Zulilly, and will continue as long as the products are of interest.

I'm disappointed that most of their products come from China. Shipping times are ridiculous. Don't order if you want fast shipping. Most take 3-4 weeks. That is terrible in this day and age. Products are being shipped right from China, no wonder it takes so long. Problem is, they have a lot of nice clothing and other items that I'm willing to wait for but not that often. Wish they had more American made products. No problems with refunds of damaged products yet, but quality has been going downhill. Shop with Ebates/Ratuken and I ALWAYS have to ask Ratuken where my Rakuten rebate is. My husband always says, why do you keep buying that Chinese junk? I have gotten a lot of nice items from them, but now I am a lot more conscience of wanting to buy American. Wish their shipping time was a lot faster. Like that they have a lot of products you can't find anywhere else.

So, first time I used Zulily it was because I was hunting all over the internet for lamps for my bedroom. Found them... and they came totally smashed. These were the last lamps but... Zulily Customer Service handled the "experience" within 24hrs and, although I didn't get my lamps, I was "sold" on Zulily and happy with my experience. Fast forward... the merchandise seems to be like seconds, prices are not really the best and the website seems to have glitches from time to time. Things seemed to change around the time the company was sold tO QVC. SO, I'm probably going to put my "visits" on hold for awhile and find another online story to shop. I used to suggest Zulily to everyone as a place to shop... not anymore. I really do hope someone tries to bring back the old Zulily.

I have been with Zulily for many years and just when I think I don't need anything else I find something! Often items that are different and not found elsewhere! I have pleased many from children to Adults with gifts and brought many a smile to faces! Anytime I have had a problem and called I've so far had total co operation and great results. I hate paying shipping because sometimes the shipping fee exceeds the item but if you get other items you get free shipping until midnite. So that works out!

I have don'e almost all my Christmas shopping for this year on Zulily because they are always offering great deals on items I want. I have gotten great deals on shoes for myself, better than sale prices at the department stores. I have bought name brand toys at great prices and items I can't find in my local stores. They have everything and if you think you want it but need to check something, just mark save for later. Not everything comes back available but if it does Zulily will remind you which I love. Highly recommend but it is addictive.

Loyal customer, but, disappointed after purchasing 4 chairs with defects and no replacement was offered! Zulily's policy is that bulky items are not returnable, but, with damaged or defective merchandise they would make it right. Zulily requested pictures of the chairs and then told me that a 30 day-policy, that was not written, was exceeded. The policy was for returnable items. I will no longer purchase any items from Zulily in the future and I will not recommend them to anyone.