YellowPages.ca

Has anyone gotten out of a yellow pages contract?
After THREE YEARS of thinking we had cancelled our contract and having no contact (our ad had misspelled company name, didn't post logo, description isn't even OURS, wrong hours) we got a call from a credit union saying we owe +$6000. We are a small business can't afford this. PLEASE HELP.

Read reviews on Glassdoor of employment. Management is f****ing everyone over and holding their job over their heads to get good reviews. (Pictures with review) Shame on them. I hope you guys get out.

Anyone who got out of the contract, have advice please email *******@gmail.com

Its was a nightmare and hopeless experience dealing with Yellow pages. I signed a year contract but they will not allow me to cancel it and addition Yellow pages staff taking the money in my account without my consent. I feel helpless because they have my credit card and in addition Yellow Pages staff will take you to collection agency if I didn't pay. I agreed with all the victims of Yellow pages Stay Away doesn't get worse than this. You can sleep better if you don't do any business with this company. L. P. J

This dodo of a company has been harassing my clients, making recorded phone calls to entrap them into services I'm already providing (and apparently, they're terrible at anyway)! Their Terms and Conditions should be illegal, and the sales tactics they use should be a crime.

Stay away from, and stop cheating my clients, you bully of a company!

I talked with a salesperson from Yellowpages and agreed to sign up for monthly advertising with yellow pages. I sent in the documents for the payment plan and it was clear that this was a monthly agreement. As a small business, I have other expenses. Around 2 weeks ago, my account was debited for a full year of advertising. When I called to complain, they stated that there was an error and that a refund check would be sent in the mail but it would take them 4-6 weeks. I think this is their way of securing several months of advertising. The sad thing is, I have not seen any traffic coming from the online advertising. Just a waste of money. As a new web developer, I was just looking to help my SEO. But now that I see how they treat their clients, I will only be suggesting Google for advertising to my clients. While my business isn't great yet, it is growing... Very disappointed in this business.

Where does one start... the contract? Theres a reason they have you sign one. Once you realize that their services are horrible, they use the contract as leverage. They will threaten to sue and use whatever measures they have to collect. This usually happens when you hire a credible seo company, and discover what can be done with your website to improve your position on the web. What they charge for the little they do, is outrageous. Save your money!

As a small business owner had decided to list on YP.ca. I agreed to a month to month subscription and when I went to cancel was told that they had automatically renewed me for a full years subscription(payable monthly thru auto debit) without my permission or authorization. After more than six attempts to cancel was told that according to their policies, as I had not responded to requests to renew I was automatically renewed.

I had agreed for some ad information regarding advertising to be emailed to me. At NO time, did I agree to a year subscription.

Cant give a positive review and in fact would highly recommend that ALL: advertisers, subscribers and businesses give YP.ca a wide berth. These practices of signing businesses up without permission or authorization is: despicable, poor business practice and slimy at best!

Should be reported to Better Business Bureau for unethical business practices!

When asked why we are getting monthly bills from them, they said we signed up a year under them. When agreeing to listen to the recording they have, they either could not record it plain enough for me to hear the words or made it so that I could not hear it as they knew it's not my voice or what I said. I call them scammers, and will definitely NEVER recommend anyone there. It's a free world but when it comes to hard earned money it's not being handed out to some company who signs me up with no agreement from me.

Absolute dirty business. Never use yellow pages. We agreed to a 30 day trial but they signed up our seasonal business to a one year contract for a total of $3000! They mislead us and never sent us a contract. They also stole our pictures off of our facebook page. I'm having a hard time getting in touch with a manager but my lawyer assures me they are crooks and have nothing legally binding. They have my vote for worst business in Canada.

I subscribed for 2 months and got nothing to show for the 200 a month I was paying so I called to cancel my subscription. Next month they still charged me. So I called to cancel my subscription and they told me I had to pay the balance (there was no reason there should be a balance) then they said I will never hear from them again and guess what they stilled charge me 200 dollars. So I stopped paying and now the collection agency says I owe them money. But in reality they owe me close to 800 dollars. Yellow pages either sucks at their job or its a total scam.

Apparently you do not have the right to cancel your product even if you didn't renew the contract. Apparently, all they have to "try" and reach you 3 times and your file is auto renewed. I never received an email or a phone call. But they say they have record. I asked for the record and was told they can not supply it. Interesting. They have also turned off online reviews on Facebook because of the amount of 1 star reviews and complaints they were receiving. Shady business practices... Small business. Invest elsewhere for your business.

These guys are now sending our business a $30 monthly bill claiming they were previously affiliated with the Telus bills and their "services" were authorized by someone who worked here for another business 4 yrs ago. I said we would not pay it and she said we needed to notify them 3 months prior to their printing and online posting. Total garbage, plus they had previously been calling the office constantly, asking for information. This should be illegal.