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Baljinder S.

  • 2 Reviews
  • 9 Helpful Votes
  • 0 Thank Yous

Experience: Reference

Member since January 2018

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2 Reviews by Baljinder

My wife has been having issues with getting emails for her rewards. It's about a year now and she always misses them because she is not getting emails. There is a problem with her account, for sure. Some reps tell us there is another linked account that may be getting the emails. Others simply say there is not linked account and there is no problem. She has missed several credits because of these technical issues. Customer service refuses to help us. They say someone has used the credits. But, we have not definitely used them. They even refuse to transfer the points from the bad account to a new account. That is ridiculous. We have spent countless hours trying to fix this. I would give their customer service a 0 if I could.
I have been trying to cancel an ad with them, as, I am no longer in business as a real estate agent. They say it does not make a difference, I have to continue to pay for the add. I am calling consumer affairs to see if that is legal. I can't believe this would be legal. There is never an attempt to understand the customer. I hate yellow pages, never purchase anything from them. It's not worth the headaches.
YellowPages F. – Rep
Hi Baljinder, thank you for sharing your feedback regarding the challenge you faced in cancelling your contract. We're very sorry for any inconvenience you've experienced, and can assure you that positive customer experiences are of the utmost importance to us. Please contact our Customer Service team at 1-877-909-9356, and one of our representatives will be happy to investigate your concerns.

Baljinder Has Earned 9 Votes

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