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As a small business owner had decided to list on YP.ca. I agreed to a month to month subscription and when I went to cancel was told that they had automatically renewed me for a full years subscription(payable monthly thru auto debit) without my permission or authorization. After more than six attempts to cancel was told that according to their policies, as I had not responded to requests to renew I was automatically renewed.
I had agreed for some ad information regarding advertising to be emailed to me. At NO time, did I agree to a year subscription.
Cant give a positive review and in fact would highly recommend that ALL: advertisers, subscribers and businesses give YP.ca a wide berth. These practices of signing businesses up without permission or authorization is: despicable, poor business practice and slimy at best!
Should be reported to Better Business Bureau for unethical business practices!
Torpcolleen M.'s review of YellowPages.ca earned 7 Very Helpful votes
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Hi! We sincerely apologize for any inconvenience you've experienced as a result of this issue. We would like to have the opportunity to investigate into your contract terms and stipulations and address your concerns as we currently don’t have any products available on a month to month basis. We urge you to contact our Customer Service team at 1-877-909-9356. Our representatives are available to take your call from 8:00am - 5:00pm, Monday - Friday, and will be happy to look into this with you. Thank you.