YellowPages.ca

I've been dealing with this Mickey Mouse organization for over 9 months trying to get answers. They are continually billing for contracts that are either cancelled, closed or have never been renewed. It's like a self administered root canal without freezing. Instead of spending money with these criminals we will be burning piles of 20 dollar bills every Friday in the parking lot. At least this way I will know what I'm getting for my money... the insurance business is less blurry and less confusing.

I signed up with Yellow pages 6 months ago for my business as a mortgage brokerage. I was promised that I would see traffic and my investment would be very worthwhile. After 6 months I have not received any viable calls for business ( I have received calls from people trying to sell me something).

I asked to cancel my account twice and Yellow pages has said no, because I have a contract, and they say I'm obligated until the end of the contract. What about their obligation to me to deliver positive results?

I would NOT recommend anyone deal with Yellow pages as they appear to only want your money and really don't seem care if they deliver or not, or if you are an unhappy customer.

I found that I got no business from my ad and after I closed my business, I could not close my account until my annual renewal date. I had understood it was monthly commitment. When I asked to speak to a manager, the call-taker refused.

So my payments over a year and four months bought me nothing. I had other sources of business, however, in the end I closed the business. When I attempted to close the account, I was told that I had to pay for it for another eight months. I just do not see this company as an outfit to do business with.

I get all my warehouse supplies from Champion in a very timely manner. Great service and my Sales rep David, I believe, sent me a sweet Blue Jay's order for a promotion they had on. Thanks David!
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Mycontact, Sam, was extremely excellent, orgaized and thorough with his knowledge of premium business ideals for smart phones! He was a huge help> He really bridged the gap in my knowledge base. He worked with what I am able to afford as well which was delightful because it let me get in on some new business. I know that when I can afford it I will pay more. The kindness and generosity will not be forgotten. The only glitch is that when I went to pay he said that they didn't accept direct debit. I have no credit cards and my response was to say "You don't accept money?". I am so confused. Apparently some people stopped paying when they were paying with cash/cheque. It's too bad because I am sure that the people that paid probably outweighed the people that did not and in this case one rotten apple spoiled the bunch. Now I can't join. I feel marginalized due to my financial situation and limited as well. There has to be a better way than this. I know that accountants can write off loss so I wonder what the truth is. Maybe someone is lazy and scared or they just have a bad accountant. Anyways. I will come back when I have the credit.
www.therhythmcenter.ca

Yellow pages is a dinosaur that is losing market shares in marketing industry at rapid speed. The only way to keep in the business is by taking current contracts in hostage. Can't be cancelled and can't be downgraded eventhough they are able to offer new customers at 15x less of the old contract price. They outsource their "customer service " department to a company which operate based on bullying small businesses, not willing to work with their customer, yet claim to provide service. Small business owners, please do not subcribed with Yellow Pages, regardless what they offer. They are not a good business partner to work with if you want to grow your business.

The only calls I get is from clients asking for another insurance company. Yellow pages sales people promised to help find you leads and after you sign up they disappear and I'm left with a $450 monthly payment. I would recommend advertising with Google or FB by yourself.

One of the other reviews mentioned that YP cut and pasted there website. Well its true. This is what they did with mine and now charge me 500/mth. For what they consider good work. I've spent 3 months trying to sort out the mess they created. I have not received ONE phone from this YP campaign. They look good, smell good but are rotten on the inside. $6000. 00 down the drain because I am unfortunately stuck in a 1 year contract. All I can say to others is," stay away and put your money to better use". Don't be fooled by the sales pitch.
Mike H.

Calling Customer Service they pretend they cant hear me when I am talking about high price charges after cancelling. Secondly been with them for a little over a year and Zero Results. Your better off going with an oversea marketing advertising company. I have to call numerous time to get one issue resolved.

What an absolute scam of a company! Advertised with them online for 3 years, tried to cancel the service because the ad was all wrong and did absolutely nothing for the company. They continue to send bills for months of service we don't even have! Ive talked to a dozen different people nobody will actually help you. This and 411 are pure scams nowadays! Beware, even as a brand new business, I would never sign up with these bunch of liars. You're far further ahead going to better off without.

Exactly like all of the other reviews. They auto-renew without letting you know, and make it absolutely impossible to cancel. Customer service was incredibly rude; even somewhat gleeful that we were "too late" to cancel, despite the new period not having started yet. I'm furious at the absolute lack of regard for the customer. Is tricking people the only way that they can make money these days? YP received THOUSANDS of dollars from us over the last three years and in no way benefited our company.

Yellow pages was the worst advertising you could possibly get. If we could give 0/5 we would, not even joking.

Customer service is terrible, they hide important information in the contract so read that carefully, or listen over the phone carefully and ask questions and them to repeat it... but just don't go with yellow pages and save yourself from all of this. For example, they mumbled over the phone that our rate per month in locked in so had resign for another year 3 months in at a new rate, which they said we're lucky they even did that and above all this... all the calls we got was from other advertisers. Worst decision our business ever made but biggest relief getting rid of them. Hope this helps someone out there.

Best advertisement is truck or car graphics we have found at a way lower cost. Take care

Genuine Electric Inc.

Dont even think about advertising in YP, you will have no leads at all, and when you will try to cancel the service, if somebody even answer you, you will realize you are attached to a 12 month contract, then you have two options to waste more money, to pay the rest of the contract in one single payment, or to keep paying monthly. Run away from these people. What a mistake I made!

I posted a bad review on company, which was approved. I went back to edit it then received a bot email stating the review is down because it is "clearly spam or contains duplicated content."

Well, it's hard to argue with an algorithm. Sent four emails. One email explaining I made only minor edits, and why. 3 others asking them to explain why my review was rejected. They have not bothered to reply. In my view, unprofessional, for sure. I'm quite disgusted.