Exactly like all of the other reviews. They auto-renew without letting you know, and make it absolutely impossible to cancel. Customer service was incredibly rude; even somewhat gleeful that we were "too late" to cancel, despite the new period not having started yet. I'm furious at the absolute lack of regard for the customer. Is tricking people the only way that they can make money these days? YP received THOUSANDS of dollars from us over the last three years and in no way benefited our company.