Schoola

I'm surprised there's so many negative reviews! I've been ordering from Schoola for almost a year now and I absolutely love the deals that you can get. If I ever had an issue with anything, they were quick to help fix it. All you have to do is contact them and let them know, and they are more than willing to help you! I always select good and blemished clothes and have gotten many "blemished" clothes that are almost flawless! Amazing site, great customer service, great cause, fast shipping (even the free shipping!). Thank you Schoola for helping me and my family so much. <3

They consistently have issues with quality control - items are sold as children sizes but are actually adult sizes, and there are holes, significant wear, etc. In the past they provided solutions when that would happen. The last purchase the bag was shown as delivered but arrived 3 days later. My most recent customer service response was beyond horrible - and they accused me of trying to scam them because I pointed out the bag was not delivered so they were going to investigate- and a week later they were going to credit me for the missing bag, but by then the bag was delivered so I immediately told them not to credit it (trail of this is easily seen in the email chain). However, the next day they emailed to accused me of lying to them about the bag being missing. When I wrote back and pointed out their error and that this was an issue of their poor systems, I received no reply. It's horribly managed with terrible customer service, I'd avoid it unless you don't care about quality.

I sent in 3 bags FULL of great quality items and waited and waited and waited for ANY response. I asked customer service how long it would take to see well, any activity, and they told me it would take 2-4 weeks. Ok. It took 3 months to get a single item listed. There were 5 items in those bags which retailed for more than $160 and yet, they weren't even listed. Ridiculous. I thought I was helping my children's school, now I know better. I'll never send anything else in. Don't waste your time. Also, the quality of the items are a joke. I spent over $60 on one order and for the quality I got I could have paid $10 at a garage sale. Sorry, but you failed.

I'm so glad I was referred to this site. I am a little obsessed with thrift shopping, but now I definitely prefer online-thrifting after visiting this site! I've saved so much from purchasing here, and have not had any problems with orders. My items come as described, if not better. Most of my items have said they are in "good" condition... in my opinion they were mostly in great, like-new condition. Plus, they have free shipping! Sure, the free shipping takes 14-21 days... but It's FREE! They have a huge variety of brands, some of which I hardly ever find at Goodwill and other shops. If you love thrifting, or want brand name clothing for a lot less but don't want to go out of your house, I highly recommend Schoola. Oh, and they donate to schools which is awesome!

PS, here's my link to sign up so you can receive $10 when signing up to use on anything!:
https://www.schoola.com/stitch?ref=cp-3Xb70kRW1

Our small school sent in a bag of high quality items, many NEW WITH TAGS. It took them FIVE MONTHS to get our clothes listed, (website says it should take them 21 days) and out of the whole bag, they only accepted TWO items. Upon talking to customer service, they told us we were just out of luck that they changed their submission guidelines during that five month period. No refunds, nothing, just "sorry". We could've used those high quality clothes in a sale of our own and it would have benefited our school greatly. Stay away from Schoola, it's obvious they are using donations for their own purposes and not benefiting schools like ours. :(

I've only bought, not donated as a fundraiser. Less than impressed with their quality, QC and so on. Many items are listed incorrectly; i got two sweaters I'm pretty sure are men's, listed as women's. Items listed in "good" condition really were crap; pilled, stretched out, covered in stains, etc. I wouldn't donate anything like that myself. Jeans listed a Levi's were Denizen, a low end brand made by Levi's exclusively for Target. Not that its bad but NOT what i thought I was getting or was listed as.

First couple of times, i just let it go. Last one, I let them know, they refunded me and gave me credit. Going to complain again, not so much for the credit, but to let them know they need to work on being more accurate. If they give me credit again, I'll use it, and move on. Just not worth it when more than half of what you order is crap and unsuable.

I thought this was a great site. I placed 2 orders and received the second order no problem. When I contacted them about the first order they told me it was getting ready to be shipped very soon. When the package came, I ended up receiving 1 red sweater out of several items I bought. I will not order from Schoola again.

Bought a pair of shorts from them at the size I normally wear and could barely get them past my knees. Tried again with two other pairs at several sizes up from what I normally wear with the same result. I swear they were labeled as being women's sizes on the site, but based on the fit these were definitely girl's sizes. At least the top I got fit well. Moral of the story: if you're a curvy/heavier woman like me, maybe just buy tops from here and go somewhere else for bottoms.

I orders 4 items for my grandchildren. Two are in very good shape BUT the other two are dirty and one is more then 'gently used'. I have very mixed thoughts about the company. IF, and I mean IF I ever order from them again, I will be looking at items that are 'new and have tags'. It's a great idea what they are trying to accomplish, but they really need to have more quality control if they want people to trust them and repurchase again.

I started my school using schools back in April of 2015, to help raise some extra funds for the 8th grade class. The first year of dealing with them was great. The bags and shipping were originally free of charge, and the school would receive 40% of what the items sold for. Then last December when I contacted them because our quarterly check that had always been about 1500. 00 ended up being just over 500.00 when I contacted them they told me that the shipping cost for our boxes of clothing was over 500.00. I was shocked. We had earned approximately 2500. 00 during my time doing schoola. Since this was found money for the class I passed it on to the next class. There was still a ton of clothes that we had sent in being sold and the next class continued to send clothes in. We had not received a check since last summer but items were still being showed that they were selling. The class this year received a check for 65.00. I think that our school will be all done with them because it is not worth the time or effort for a 60.00 payout. Very sad that something that started out so good turned to something that schools barley benefit from.

More than once they have messed up my order & either sent me something wrong or they didn't send me anything at all. They refuse to EVER give me compensation for their $#*! ups. DO NOT BUY FROM THEM.

It's always something with one of their "warehouses". Other have had the same problem. They make you pay for something they don't have, THEN tell you, it won't be sent to you. 3 items. I'm missing 3 items because I believe one of their warehouse "workers" stole them, or they sold them to someone else and received multiple payments from multiple people for one single item. None absolutely NONE of their money goes to schools anywhere. It's a scam. They send you awful clothing (or no clothing) then ask for you to send in your own clothes so they can sell the ugly clothes, and keep the higher quality clothes for themselves.