Schoola

I started my school using schools back in April of 2015, to help raise some extra funds for the 8th grade class. The first year of dealing with them was great. The bags and shipping were originally free of charge, and the school would receive 40% of what the items sold for. Then last December when I contacted them because our quarterly check that had always been about 1500. 00 ended up being just over 500.00 when I contacted them they told me that the shipping cost for our boxes of clothing was over 500.00. I was shocked. We had earned approximately 2500. 00 during my time doing schoola. Since this was found money for the class I passed it on to the next class. There was still a ton of clothes that we had sent in being sold and the next class continued to send clothes in. We had not received a check since last summer but items were still being showed that they were selling. The class this year received a check for 65.00. I think that our school will be all done with them because it is not worth the time or effort for a 60.00 payout. Very sad that something that started out so good turned to something that schools barley benefit from.

I've bought from them several times and sent in 3 bags of clothes. I've never had a missing item and most of the items I've purchased have been decent quality. I've been disappointed by a few things that were really dingy, stained, or faded, but for the most part my purchases have been good. I'm more concerned with what's happened with clothes I've sent in. About half my items never showed up online. I see all kinds of garbage listed so I know they aren't picky about what they take. It was some of my better items that never showed up online, so where did they go? Also, it says I've earned over $100 for my school and yet months after I sent my items in I got an email saying a check for something around $30 was going to my school. So, where is the other $70? It's been about a year now since I sent my first bag in and 6 months since I sent the other 2 bags. I'm not being impatient.

More than once they have messed up my order & either sent me something wrong or they didn't send me anything at all. They refuse to EVER give me compensation for their $#*! ups. DO NOT BUY FROM THEM.

It's always something with one of their "warehouses". Other have had the same problem. They make you pay for something they don't have, THEN tell you, it won't be sent to you. 3 items. I'm missing 3 items because I believe one of their warehouse "workers" stole them, or they sold them to someone else and received multiple payments from multiple people for one single item. None absolutely NONE of their money goes to schools anywhere. It's a scam. They send you awful clothing (or no clothing) then ask for you to send in your own clothes so they can sell the ugly clothes, and keep the higher quality clothes for themselves.

I've bought from Schoola one time before this and was pretty pleased with the results (the dress I bought wasn't true to size, but I bought the small size of the sizes I'm in between so that was my own mistake) so I decided to buy from them again. What they do is great and they really show you how much money is going to a certain school, which makes you feel a little better about how much you're buying. I bought $60 worth of clothes this time around.
I ordered in 2 different orders to take advantage of a deal, and the first package just arrived. I thought that the horrible smell that immediately gave me a sore throat was emanating from my disgusting stepfather who had just walked in the door, but unfortunately, it was coming from the package. The shirt I was most excited to receive had been owned by a very VERY heavy smoker before me, and it wasn't mentioned on the site when I bought it (in "good" condition.) I have really bad reactions to cigarette smoke and I'm so disappointed that I have to find a way to get the stink out of this adorable shirt. So angry that it wasn't mentioned too, since the smell is something that must've been obvious.
Hopefully the rest of my clothes won't be in this kind of condition, but this was so disappointing and I hope they fix this!

So I've made two orders, one for a leather/suede DKNY City jacket and the other order for Lucky Brand Jeans, a Levi's denim jacket, a denim skirt and a (I think wool?) Sag Harbor blazer. The first order came and I was pleased, the jacket coming as described. Can't wait to bring it out soon.
The second order just came and everything but the wool blazer was received. Besides that, it came nice and folded, cleaned and looking better than some thrift stores. I will be shopping here again, and honestly, it's a hit or miss (based on the reviews) but I'd say take your chances. You're more likely in receiving it as expected than not. Also, I've got a few friends who bought from Schoola and never had a problem.

Some people are maybe just having bad times. I personally LOVE this site. Luckily I was able to get $30 in credit, which is awesome since I'm broke and need clothing. I got two t-shirts, one men's hoodie, and a pair of leggings. Every item came in perfect condition, and the hoodie has no pilling or otherwise- it's still super soft! And they send with your order a bag to donate your own clothes to. The order said it would be 14-21 days to arrive. I ordered it last Saturday and Sunday and it came this past Wednesday and Thursday (I live in Dayton, OH). Will definitely be ordering again!

This is a fairly new company. They probably have kinks to work out and bad eggs to fire. There is a FAQ Page that is very informative. I am glad that I found this site and look forward to donating clothes. (What is protocol for unsellable items?) Never had any problems except clothes getting lost, but money is refunded (if I even paid money) plus 10 in credit to say sorry. I even considered applying for a job here. Great opportunities here for people who can't afford extra clothes to get them.

I started dealing with Schoola last year when I was trying to outfit a growing child mid-schoolyear inexpensively. The local thrift shop is HORRIBLE so when I heard about Schoola and the credits I signed up. Most of my purchases have been fine, fair price and fair items; a couple things were mis-sized (10 womens instead of 10 child for example) but everything has been as listed and received within a few weeks. I did send in a couple bags of clothes for my school too, it takes a while for clothes to show up but as long as you follow the site guidelines they do resell the items. I love the coupon codes and other discounts they email out on a regular basis. It's a huge help for someone who doesn't want to drive around yard sales and has only an overpriced rag selling thrift store in town.

I've only ordered from them 3 times, but they've been great. Yes, there have been little issues, but they are always more than willing to fix them. I ordered 2 yrs back and they said the sweater I ordered was in worse condition than they had marked it and therefore refunded me the price of the sweater and I got to keep it. I didn't see anything wrong with it. I ordered again about 2 weeks ago. Order came before I expected it. I was missing a shirt and 1 pair of pants was a children's plus size. They refunded me the amount I spent and gave me some store credit. I have been more than happy with their customer service and speedy response times. The only thing they could do, is put a little better description for the clothes. I thought I was buying a pair of skinny jeans, but they were jeggings. Not a huge deal to me, but some might be upset by it.

The main problem I see is that there are only three categories for condition (New with tags, Good, and Blemished), and there seems to be a very wide range of what counts as "Good". I ordered all Good condition clothing; a couple pieces looked like they may never have even been worn but two had obvious piling and two had holes (and one of those also had pit stains). That means that almost 50% of my items seemed like they should have been marked as "Blemished" instead of "Good".

Luckily I had gotten all the clothes for free (new member + created a closet + 50% off code = $60 for free) so I can't really be too disappointed. I would have been more disappointed if I had paid, and I don't think I'd try them again since I don't trust the quality of the items I would get.

I did not receive a credit to an order despite having a credit. Multiple emails with no research or really reading the email to begin with, and told all about schoola's process like it was my job. Left two voicemails also that were not returned.
Called on the phone and was told how I was "resistant to being helped." I was speechless and told the rep that it was not productive. She did not like the fact that I showed her that she did not understand emails written. Wished I had recorded it. I guess that the rep is the customer.
I just want my credit.
Very disappointed overall. I have already donated, but will most likely cuts ties.
I had planned to donate more.

I ordered a new with the tag still on denim skirt and several name brand pants for my boys. Don't forget to check the High End collections and New Collections at the top. Like any thrift store, you need to read the descriptions, and zoom into the photos before using. I am really happy with this store and the products I have ordered so far. I will be using it again. Here is the link I use. If you use it, you get a $15 dollar credit and I do, too. After you join, sign up for a collection and you will get another $10. Then, use #schoolasummer in the coupon box and you will get another $25 off. Shipping is free (right now) So that is $50 in FREE clothes and Free Shipping, too. Have fun!

https://www.schoola.com/?ref=sm-3X5bvsQFQ